Northriding experiencing partial outage

Rustenburg Outage

Resolved
Partial outage
Started 17 days ago Lasted 2 days

Affected

North West
Bergsig
Protea Park
Updates
  • Resolved
    Resolved

    🚨Evotel Notice🚨

    Rustenburg

    The final few clients affected will be dealt with on a case by case basis. Thank you.

  • Monitoring
    Update

    🚨Evotel Notice🚨

    Rustenburg

    Protea Park and surrounds -

    Technicians have restored a majority of clients. The final few are being dealt with on a case-by-case basis.

    Boom Street and surrounds -

    Technicians are on site attending to affected complexes case-by-case.

    Next update: 5PM.

  • Monitoring
    Update

    🚨Evotel Notice🚨

    Rustenburg

    Protea Park and surrounds -

    Technicians are working on the lines with Support running configurations in tandem with their testing. Clients will restore as work continues.

    Boom Street and surrounds -

    Technicians are on site and repairs will be implemented shortly. We will keep the community updated.

    Next update: 2PM.

  • Monitoring
    Update

    🚨Evotel Notice🚨

    Rustenburg

    Investigations into the new break have begun and further information will follow when available. All clients still offline from the original break will be attended to on a case by case basis,

    Next update: 11AM.

  • Monitoring
    Update

    🚨Evotel Notice🚨

    Rustenburg

    The original outage has been resolved with only a few clients currently offline who will be attended to on a case by case basis.

    The new break will be attended to first thing in the morning. We apologise for the inconvenience.

    Next update: 8AM.

  • Monitoring
    Monitoring

    🚨Evotel Notice🚨

    Rustenburg

    Work on site is ongoing. Lines are coming live in small groups. We currently expect resolution tonight.

    Next update: 8PM or sooner.

  • Resolved
    Resolved

    🚨Evotel Notice🚨

    Rustenburg

    Work on site is ongoing. Lines are being checked for live clients as testing continues. Clients are expected to begin coming live throughout the afternoon.

    Next update: 5PM or sooner.

  • Monitoring
    Update

    🚨Evotel Notice🚨

    Rustenburg

    Work on site is ongoing. No ETA on repair at this time.

    Next update: 2PM or sooner.

  • Monitoring
    Update

    🚨Evotel Notice🚨

    Rustenburg

    Technicians are on site once again continuing repairs. A majority of clients were restored however we hope to have everyone restored today.

    Next update: 11AM or sooner.

  • Monitoring
    Update

    🚨Evotel Notice🚨

    Rustenburg

    Technicians are on site however we currently only expect reconnection late this evening. Work will continue on site and updates will follow if anything changes.

    Next update: 8AM or sooner.

  • Monitoring
    Update

    🚨Evotel Notice🚨

    Rustenburg

    Due to delays caused by obstructions on site, our team currently does not expect reconnection until late this evening. We will keep the community updated.

    Next update: 8PM.

  • Monitoring
    Monitoring

    🚨Evotel Notice🚨

    Rustenburg

    Evotel technicians are on site and repairs are underway. Splicing will commence shortly and we expect resolution this evening. Delays will be communicated.

    Next update: 4PM.

  • Identified
    Identified

    🚨Evotel Notice🚨

    Rustenburg

    Evotel technicians are on site attending to repairs. Major damage to the network had been sustained and we currently do not expect resolution till the evening. Delays will be communicated.

    Next update: 12PM.

  • Investigating
    Investigating

    🚨Evotel Notice🚨

    Rustenburg

    Evotel is aware of the downtime clients are experiencing in parts of Rustenburg. We are investigating the cause and more information will be provided when available.

    Next update: 9AM.