Evotel Status - Incident history https://status.evotel.co.za Evotel Fri, 5 Jun 2026 19:56:02 +0000 Rustenburg - Thlabane West Type: Incident Affected Components: Bergsig, External Services Jun 6, 09:24:44 GMT+0 - Identified - 🚨 Evotel Maintenance Update 🚨 Rustenburg \- Tlhabane West \- Geelhoutpark Our teams remain on-site and continue to work tirelessly to restore services to all affected clients. Due to the extent of the damage, restoration efforts are taking longer than anticipated. We sincerely apologise for the prolonged disruption and understand the frustration and inconvenience this outage has caused over the past few days. Please be assured that all available resources are being dedicated to restoring connectivity as quickly and safely as possible. We greatly appreciate your patience, understanding, and continued support during this time. Any significant developments or delays will be communicated in the scheduled updates below. Next update: 2PM For support and enquiries: <https://evotel.co.za/contact-us/> Jun 6, 12:05:24 GMT+0 - Identified - 🚨 Evotel Maintenance Update 🚨 Rustenburg \- Tlhabane West \- Geelhoutpark Our teams remain on-site and continue to work tirelessly to restore services to all affected clients. Due to the extent of the damage, restoration efforts are taking longer than anticipated. We sincerely apologise for the prolonged disruption and understand the frustration and inconvenience this outage has caused over the past few days. Please be assured that all available resources are being dedicated to restoring connectivity as quickly and safely as possible. We greatly appreciate your patience, understanding, and continued support during this time. Any significant developments or delays will be communicated in the scheduled updates below. Next update: 5PM For support and enquiries: <https://evotel.co.za/contact-us/> Jun 6, 14:03:51 GMT+0 - Identified - 🚨 Evotel Maintenance Update 🚨 Rustenburg \- Tlhabane West \- Geelhoutpark Our teams remain on-site and continue to work tirelessly to restore services to all affected clients. Due to the extent of the damage, restoration efforts are taking longer than anticipated. We sincerely apologise for the prolonged disruption and understand the frustration and inconvenience this outage has caused over the past few days. Please be assured that all available resources are being dedicated to restoring connectivity as quickly and safely as possible. We greatly appreciate your patience, understanding, and continued support during this time. Any significant developments or delays will be communicated in the scheduled updates below. Next update: 8AM For support and enquiries: <https://evotel.co.za/contact-us/> Jun 6, 06:02:26 GMT+0 - Identified - 🚨 Evotel Maintenance Update 🚨 Rustenburg \- Tlhabane West \- Geelhoutpark Our teams remain on-site and continue to work tirelessly to restore services to all affected clients. Due to the extent of the damage, restoration efforts are taking longer than anticipated. We sincerely apologise for the prolonged disruption and understand the frustration and inconvenience this outage has caused over the past few days. Please be assured that all available resources are being dedicated to restoring connectivity as quickly and safely as possible. We greatly appreciate your patience, understanding, and continued support during this time. Any significant developments or delays will be communicated in the scheduled updates below. Next update: 11:00 AM For support and enquiries: <https://evotel.co.za/contact-us/> Jun 5, 19:56:02 GMT+0 - Investigating - 🚨 Evotel Maintenance Update 🚨 Rustenburg Tlhabane West: Extra teams have arrived on site to assist with repairs. The teams are still working street by street which will take time. Geelhoutpark: We are investigating the potential of further damage in the area. We sincerely apologise for the extended downtime and appreciate your patience while our teams work to restore services. Any delays will be communicated in the scheduled updates below. Next update: 8AM For support and enquiries: <https://evotel.co.za/contact-us/> Type: Incident

Affected Components: ,

<p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>09:24:44</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Maintenance Update 🚨 Rustenburg \- Tlhabane West \- Geelhoutpark Our teams remain on-site and continue to work tirelessly to restore services to all affected clients. Due to the extent of the damage, restoration efforts are taking longer than anticipated. We sincerely apologise for the prolonged disruption and understand the frustration and inconvenience this outage has caused over the past few days. Please be assured that all available resources are being dedicated to restoring connectivity as quickly and safely as possible. We greatly appreciate your patience, understanding, and continued support during this time. Any significant developments or delays will be communicated in the scheduled updates below. Next update: 2PM For support and enquiries: <https://evotel.co.za/contact-us/>.</p> <p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>12:05:24</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Maintenance Update 🚨 Rustenburg \- Tlhabane West \- Geelhoutpark Our teams remain on-site and continue to work tirelessly to restore services to all affected clients. Due to the extent of the damage, restoration efforts are taking longer than anticipated. We sincerely apologise for the prolonged disruption and understand the frustration and inconvenience this outage has caused over the past few days. Please be assured that all available resources are being dedicated to restoring connectivity as quickly and safely as possible. We greatly appreciate your patience, understanding, and continued support during this time. Any significant developments or delays will be communicated in the scheduled updates below. Next update: 5PM For support and enquiries: <https://evotel.co.za/contact-us/>.</p> <p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>14:03:51</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Maintenance Update 🚨 Rustenburg \- Tlhabane West \- Geelhoutpark Our teams remain on-site and continue to work tirelessly to restore services to all affected clients. Due to the extent of the damage, restoration efforts are taking longer than anticipated. We sincerely apologise for the prolonged disruption and understand the frustration and inconvenience this outage has caused over the past few days. Please be assured that all available resources are being dedicated to restoring connectivity as quickly and safely as possible. We greatly appreciate your patience, understanding, and continued support during this time. Any significant developments or delays will be communicated in the scheduled updates below. Next update: 8AM For support and enquiries: <https://evotel.co.za/contact-us/>.</p> <p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>06:02:26</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Maintenance Update 🚨 Rustenburg \- Tlhabane West \- Geelhoutpark Our teams remain on-site and continue to work tirelessly to restore services to all affected clients. Due to the extent of the damage, restoration efforts are taking longer than anticipated. We sincerely apologise for the prolonged disruption and understand the frustration and inconvenience this outage has caused over the past few days. Please be assured that all available resources are being dedicated to restoring connectivity as quickly and safely as possible. We greatly appreciate your patience, understanding, and continued support during this time. Any significant developments or delays will be communicated in the scheduled updates below. Next update: 11:00 AM For support and enquiries: <https://evotel.co.za/contact-us/>.</p> <p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>19:56:02</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Evotel Maintenance Update 🚨 Rustenburg Tlhabane West: Extra teams have arrived on site to assist with repairs. The teams are still working street by street which will take time. Geelhoutpark: We are investigating the potential of further damage in the area. We sincerely apologise for the extended downtime and appreciate your patience while our teams work to restore services. Any delays will be communicated in the scheduled updates below. Next update: 8AM For support and enquiries: <https://evotel.co.za/contact-us/>.</p> ]]> Fri, 5 Jun 2026 19:56:02 +0000 https://status.evotel.co.za/incident/cmq1cgxuy02psqh8tqz6q3ucs https://status.evotel.co.za/incident/cmq1cgxuy02psqh8tqz6q3ucs Tongaat Outage Type: Incident Duration: 1 day, 16 hours and 27 minutes Affected Components: Tongaat Jun 4, 13:34:32 GMT+0 - Investigating - 🚨 LinkLayer Notice 🚨 Tongaat We are aware of the network disruption affecting your area. Our team is actively working to restore services. We sincerely apologise for the inconvenience caused and appreciate your patience while we work to restore connectivity. Next update: 17:00 Jun 4, 14:34:33 GMT+0 - Identified - 🚨 LinkLayer Notice 🚨 Tongaat Our team is currently troubleshooting the issue affecting services in the area. Investigations are underway to identify the root cause and restore services as quickly as possible. We appreciate your patience and understanding. Further updates will be provided as soon as more information becomes available. Next update: 20:00 Jun 6, 06:01:31 GMT+0 - Resolved - This incident has been resolved. Jun 4, 20:15:08 GMT+0 - Monitoring - 🚨 LinkLayer Notice 🚨 Tongaat Damaged cables have been identified outside of Tongaat. Our team is currently implementing repairs, and we aim to have service restored tonight. Thank you for your patience. Updates will be provided at the times indicated below. Next update: 8AM Type: Incident

Duration: 1 day, 16 hours and 27 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>13:34:32</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 LinkLayer Notice 🚨 Tongaat We are aware of the network disruption affecting your area. Our team is actively working to restore services. We sincerely apologise for the inconvenience caused and appreciate your patience while we work to restore connectivity. Next update: 17:00.</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>14:34:33</var> GMT+0</small><br><strong>Identified</strong> - 🚨 LinkLayer Notice 🚨 Tongaat Our team is currently troubleshooting the issue affecting services in the area. Investigations are underway to identify the root cause and restore services as quickly as possible. We appreciate your patience and understanding. Further updates will be provided as soon as more information becomes available. Next update: 20:00.</p> <p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>06:01:31</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>20:15:08</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 LinkLayer Notice 🚨 Tongaat Damaged cables have been identified outside of Tongaat. Our team is currently implementing repairs, and we aim to have service restored tonight. Thank you for your patience. Updates will be provided at the times indicated below. Next update: 8AM.</p> ]]> Thu, 4 Jun 2026 13:34:32 +0000 https://status.evotel.co.za/incident/cmpzjeedo00gaph1t4igikou6 https://status.evotel.co.za/incident/cmpzjeedo00gaph1t4igikou6 Kroondal Outage Type: Incident Duration: 8 hours and 10 minutes Affected Components: Kroondal Jun 4, 14:45:46 GMT+0 - Identified - 🚨 Evotel Notice🚨 Kroondal Our team is currently monitoring all affected lines to ensure that connectivity remains stable following the restoration work. Ongoing checks are being conducted to verify network performance and address any issues that may arise. We appreciate your patience and cooperation. Further updates will be provided should there be any changes. Next Update: 20:00 Jun 4, 12:04:06 GMT+0 - Investigating - 🚨 Evotel Notice🚨 Kroondal The affected link is currently intermittent resulting in unstable connectivity and occasional service disruptions for some customers. Our technical teams are actively monitoring the link and investigating the root cause to stabilise the connection and restore full service reliability. We understand the inconvenience this may cause and appreciate your patience while we work to resolve the issue. Further updates will be provided as they become available. Next Update: 17:00 Jun 4, 20:14:33 GMT+0 - Resolved - 🚨 Evotel Notice🚨 Kroondal Service to your area has been restored. Thank you for your patience during these disruptions. Type: Incident

Duration: 8 hours and 10 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>14:45:46</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Kroondal Our team is currently monitoring all affected lines to ensure that connectivity remains stable following the restoration work. Ongoing checks are being conducted to verify network performance and address any issues that may arise. We appreciate your patience and cooperation. Further updates will be provided should there be any changes. Next Update: 20:00.</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>12:04:06</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Evotel Notice🚨 Kroondal The affected link is currently intermittent resulting in unstable connectivity and occasional service disruptions for some customers. Our technical teams are actively monitoring the link and investigating the root cause to stabilise the connection and restore full service reliability. We understand the inconvenience this may cause and appreciate your patience while we work to resolve the issue. Further updates will be provided as they become available. Next Update: 17:00.</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>20:14:33</var> GMT+0</small><br><strong>Resolved</strong> - 🚨 Evotel Notice🚨 Kroondal Service to your area has been restored. Thank you for your patience during these disruptions..</p> ]]> Thu, 4 Jun 2026 12:04:06 +0000 https://status.evotel.co.za/incident/cmpzg649b000eqqpyoehwdzku https://status.evotel.co.za/incident/cmpzg649b000eqqpyoehwdzku Evotel Maintenance Update🚨 Rustenburg - Tlhabane West Geelhoutpark Type: Maintenance Affected Components: Bergsig, Protea Park Jun 4, 14:50:58 GMT+0 - Identified - 🚨Evotel Maintenance Update🚨 Rustenburg - Tlhabane West Geelhoutpark Date: 04 June, Thursday 2026 Time: 00:00 AM to 20:00 PM Our team on site is currently hauling the replacement cable as part of the ongoing repair process. This work is a critical step toward restoring services to the affected area. We appreciate your patience and understanding while these preparations are underway. Further updates will be provided as progress is made. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. <https://evotel.co.za/contact-us/> Jun 4, 07:00:00 GMT+0 - Identified - 🚨Evotel Maintenance Update🚨 Rustenburg - Tlhabane West Geelhoutpark Date: 04 June, Thursday 2026 Time: 00:00 AM to 17:00 PM Three 144F fibre cables have been affected. Civil teams are currently on site carrying out duct repairs and cable replacement to restore services as quickly as possible. We appreciate your patience and understanding while these preparations are underway. Further updates will be provided as progress is made. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. <https://evotel.co.za/contact-us/> Jun 5, 06:10:03 GMT+0 - Identified - 🚨 Evotel Maintenance Update 🚨 Rustenburg Tlhabane West: Installation of new infrastructure is currently in progress. Once completed, splicing activities will begin. Geelhoutpark: Our technicians are actively splicing the damaged fibre cable as part of the restoration process. We sincerely apologise for the extended downtime and appreciate your patience while our teams work to restore services as quickly as possible. Any delays will be communicated in the scheduled updates below. Next update: 11:00 AM For support and enquiries: <https://evotel.co.za/contact-us/> Jun 5, 08:55:43 GMT+0 - Identified - 🚨 Evotel Maintenance Update 🚨 Rustenburg Tlhabane West: Installation of new infrastructure is currently in progress as part of the ongoing network restoration efforts. Geelhoutpark: Network restoration efforts are currently underway to restore services as quickly as possible. We sincerely apologise for the extended downtime and appreciate your patience while our teams work to restore services. Any delays will be communicated in the scheduled updates below. Next update: 2PM For support and enquiries: <https://evotel.co.za/contact-us/> Type: Maintenance

Affected Components: ,

<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>14:50:58</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance Update🚨 Rustenburg - Tlhabane West Geelhoutpark Date: 04 June, Thursday 2026 Time: 00:00 AM to 20:00 PM Our team on site is currently hauling the replacement cable as part of the ongoing repair process. This work is a critical step toward restoring services to the affected area. We appreciate your patience and understanding while these preparations are underway. Further updates will be provided as progress is made. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. <https://evotel.co.za/contact-us/>.</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance Update🚨 Rustenburg - Tlhabane West Geelhoutpark Date: 04 June, Thursday 2026 Time: 00:00 AM to 17:00 PM Three 144F fibre cables have been affected. Civil teams are currently on site carrying out duct repairs and cable replacement to restore services as quickly as possible. We appreciate your patience and understanding while these preparations are underway. Further updates will be provided as progress is made. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. <https://evotel.co.za/contact-us/>.</p> <p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>06:10:03</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Maintenance Update 🚨 Rustenburg Tlhabane West: Installation of new infrastructure is currently in progress. Once completed, splicing activities will begin. Geelhoutpark: Our technicians are actively splicing the damaged fibre cable as part of the restoration process. We sincerely apologise for the extended downtime and appreciate your patience while our teams work to restore services as quickly as possible. Any delays will be communicated in the scheduled updates below. Next update: 11:00 AM For support and enquiries: <https://evotel.co.za/contact-us/>.</p> <p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>08:55:43</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Maintenance Update 🚨 Rustenburg Tlhabane West: Installation of new infrastructure is currently in progress as part of the ongoing network restoration efforts. Geelhoutpark: Network restoration efforts are currently underway to restore services as quickly as possible. We sincerely apologise for the extended downtime and appreciate your patience while our teams work to restore services. Any delays will be communicated in the scheduled updates below. Next update: 2PM For support and enquiries: <https://evotel.co.za/contact-us/>.</p> ]]> Thu, 4 Jun 2026 07:00:00 +0000 https://status.evotel.co.za/maintenance/cmpzgatcg001oqqprff5hbv38 https://status.evotel.co.za/maintenance/cmpzgatcg001oqqprff5hbv38 🚨Evotel Emergency Maintenance🚨 Rustenburg - Tlhabane Type: Maintenance Duration: 6 hours Affected Components: External Services Jun 3, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 4, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 3, 22:00:00 GMT+0 - Identified - 🚨Evotel Emergency Maintenance🚨 Rustenburg - Tlhabane Date: 04 June, Thursday 2026 Time: 00:00 AM to 06:00 AM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. <https://evotel.co.za/contact-us/> Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Emergency Maintenance🚨 Rustenburg - Tlhabane Date: 04 June, Thursday 2026 Time: 00:00 AM to 06:00 AM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. <https://evotel.co.za/contact-us/>.</p> ]]> Wed, 3 Jun 2026 22:00:00 +0000 https://status.evotel.co.za/maintenance/cmpxy9ark02wsqumj27d8gz7t https://status.evotel.co.za/maintenance/cmpxy9ark02wsqumj27d8gz7t Northriding Maintenance Type: Maintenance Duration: 3 hours Affected Components: Northriding Jun 1, 12:00:00 GMT+0 - Identified - 🚨Evotel Maintenance🚨 Northriding Date: 01 June, Monday 2026 Time: 14:00 PM to 17:00 PM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. <https://evotel.co.za/contact-us/> Jun 1, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 1, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance🚨 Northriding Date: 01 June, Monday 2026 Time: 14:00 PM to 17:00 PM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. <https://evotel.co.za/contact-us/>.</p> <p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>12:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 1 Jun 2026 12:00:00 +0000 https://status.evotel.co.za/maintenance/cmpv0386x06d7pgtn5t4g0sql https://status.evotel.co.za/maintenance/cmpv0386x06d7pgtn5t4g0sql Verulum Break Type: Incident Duration: 1 day, 23 hours and 28 minutes Affected Components: Verulam May 29, 09:27:03 GMT+0 - Investigating - 🚨 Linklayer Notice🚨 Verulam We are aware of the network disruption currently affecting some clients within the community. Our technical team is actively investigating the cause of the issue, and restoration efforts will commence as soon as the fault has been identified and assessed. Next update: 2PM May 31, 08:54:53 GMT+0 - Resolved - 🚨 Linklayer Notice🚨 Verulam Service to your area has been restored. May 29, 11:44:12 GMT+0 - Identified - 🚨 Linklayer Notice🚨 Verulam Our technical team has identified the cause of the network disruption as a damaged cable. The team is currently on-site assessing the extent of the damage and preparing to begin restoration work to restore services as quickly as possible. Next update: 5PM May 29, 17:46:54 GMT+0 - Monitoring - 🚨 Linklayer Notice🚨 Verulam Splicing to restore connection is ongoing. We apologise for this extended downtime. Technicians will remain on site and will continue restoration efforts through the night. Thank you for your patience. Next update: 8AM Type: Incident

Duration: 1 day, 23 hours and 28 minutes

Affected Components:

<p><small>May <var data-var='date'> 29</var>, <var data-var='time'>09:27:03</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Linklayer Notice🚨 Verulam We are aware of the network disruption currently affecting some clients within the community. Our technical team is actively investigating the cause of the issue, and restoration efforts will commence as soon as the fault has been identified and assessed. Next update: 2PM.</p> <p><small>May <var data-var='date'> 31</var>, <var data-var='time'>08:54:53</var> GMT+0</small><br><strong>Resolved</strong> - 🚨 Linklayer Notice🚨 Verulam Service to your area has been restored. .</p> <p><small>May <var data-var='date'> 29</var>, <var data-var='time'>11:44:12</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Linklayer Notice🚨 Verulam Our technical team has identified the cause of the network disruption as a damaged cable. The team is currently on-site assessing the extent of the damage and preparing to begin restoration work to restore services as quickly as possible. Next update: 5PM.</p> <p><small>May <var data-var='date'> 29</var>, <var data-var='time'>17:46:54</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Linklayer Notice🚨 Verulam Splicing to restore connection is ongoing. We apologise for this extended downtime. Technicians will remain on site and will continue restoration efforts through the night. Thank you for your patience. Next update: 8AM.</p> ]]> Fri, 29 May 2026 09:27:03 +0000 https://status.evotel.co.za/incident/cmpqpwzv601hlqkmgo346bhcj https://status.evotel.co.za/incident/cmpqpwzv601hlqkmgo346bhcj Upington Break Type: Incident Duration: 1 day and 19 hours Affected Components: Upington May 25, 12:07:47 GMT+0 - Investigating - 🚨 Evotel Notice🚨 Upington Our team is aware of the ongoing connectivity issues in the area and are working to restore all affected lines as soon as possible. We apologise for the inconvenience and assure all clients that that restoring full service is our priority. Further updates will be given at the stipulated times below. Next Update: 17:00 May 25, 14:38:10 GMT+0 - Identified - 🚨 Evotel Notice🚨 Upington Our team is still actively working on resolving the current service issue. We would also like to inform affected clients that work is currently underway on two DC cables as part of the restoration process. Our team is doing everything possible to complete the repairs and restore stable services as quickly as possible. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding while our technicians continue working to resolve the matter. Next Update: 20:00 May 26, 08:49:51 GMT+0 - Investigating - 🚨 Evotel Notice🚨 Upington Our technical team has completed the repair work and is currently investigating for any additional faults that may still be impacting full service restoration to affected clients. We assure the affected clients in the community that restoring service is our priority. Next update: 14:00 May 26, 11:42:05 GMT+0 - Identified - 🚨 Evotel Notice🚨 Upington Connectivity is steadily returning across the affected area as our team continues with the ongoing repair and network recovery process. Some clients may already have their services back online, while others could still experience occasional disruptions as work continues. Our team is actively monitoring the situation to ensure complete restoration as quickly as possible. We appreciate your patience and cooperation during this time. Next update: 17:00 May 27, 07:07:52 GMT+0 - Resolved - 🚨 Evotel Notice🚨 Upington The majority of client have been restored. The final clients impacted by the outage will be managed on a case-by-case basis. <https://support.evotel.co.za/open.php> May 26, 15:03:19 GMT+0 - Identified - 🚨 Evotel Notice🚨 Upington Our technical team is still on the ground working on restoring service to the community. The team have made progress and we can confirm that service has been restored for some clients. We assure the remaining affected clients that restoring your service is still a priority. Next Update: 20:00 Type: Incident

Duration: 1 day and 19 hours

Affected Components:

<p><small>May <var data-var='date'> 25</var>, <var data-var='time'>12:07:47</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Evotel Notice🚨 Upington Our team is aware of the ongoing connectivity issues in the area and are working to restore all affected lines as soon as possible. We apologise for the inconvenience and assure all clients that that restoring full service is our priority. Further updates will be given at the stipulated times below. Next Update: 17:00.</p> <p><small>May <var data-var='date'> 25</var>, <var data-var='time'>14:38:10</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Upington Our team is still actively working on resolving the current service issue. We would also like to inform affected clients that work is currently underway on two DC cables as part of the restoration process. Our team is doing everything possible to complete the repairs and restore stable services as quickly as possible. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding while our technicians continue working to resolve the matter. Next Update: 20:00.</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>08:49:51</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Evotel Notice🚨 Upington Our technical team has completed the repair work and is currently investigating for any additional faults that may still be impacting full service restoration to affected clients. We assure the affected clients in the community that restoring service is our priority. Next update: 14:00.</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>11:42:05</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Upington Connectivity is steadily returning across the affected area as our team continues with the ongoing repair and network recovery process. Some clients may already have their services back online, while others could still experience occasional disruptions as work continues. Our team is actively monitoring the situation to ensure complete restoration as quickly as possible. We appreciate your patience and cooperation during this time. Next update: 17:00.</p> <p><small>May <var data-var='date'> 27</var>, <var data-var='time'>07:07:52</var> GMT+0</small><br><strong>Resolved</strong> - 🚨 Evotel Notice🚨 Upington The majority of client have been restored. The final clients impacted by the outage will be managed on a case-by-case basis. <https://support.evotel.co.za/open.php>.</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>15:03:19</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Upington Our technical team is still on the ground working on restoring service to the community. The team have made progress and we can confirm that service has been restored for some clients. We assure the remaining affected clients that restoring your service is still a priority. Next Update: 20:00.</p> ]]> Mon, 25 May 2026 12:07:47 +0000 https://status.evotel.co.za/incident/cmpl5we3v0cd3p2me3tqlq57y https://status.evotel.co.za/incident/cmpl5we3v0cd3p2me3tqlq57y Randfonteing Maintenance Type: Maintenance Duration: 10 days, 14 hours and 25 minutes Affected Components: Randfontein Jun 4, 12:24:57 GMT+0 - Completed - Maintenance has completed successfully. May 24, 22:00:00 GMT+0 - Identified - 🚨Evotel Maintenance🚨 Randfontein Date: 25 May, Monday to 26 May, Tuesday Time: 00:00 AM to 06:00 AM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. <https://evotel.co.za/contact-us/> Type: Maintenance

Duration: 10 days, 14 hours and 25 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>12:24:57</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>May <var data-var='date'> 24</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance🚨 Randfontein Date: 25 May, Monday to 26 May, Tuesday Time: 00:00 AM to 06:00 AM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. <https://evotel.co.za/contact-us/>.</p> ]]> Sun, 24 May 2026 22:00:00 +0000 https://status.evotel.co.za/maintenance/cmpkybdbs0014nsndppfkzhs6 https://status.evotel.co.za/maintenance/cmpkybdbs0014nsndppfkzhs6 Verulum/Tongaat/KingShaka Type: Incident Duration: 3 days, 1 hour and 6 minutes Affected Components: King Shaka, Tongaat, Verulam May 23, 13:57:58 GMT+0 - Investigating - 🚨 Linklayer Notice🚨 Verulum Tongaat KingShaka We are aware of the network disruption affecting the communities. Technicians are on site working on restoring service as quickly as possible. Next update: 8AM or sooner May 26, 15:03:38 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 days, 1 hour and 6 minutes

Affected Components: , ,

<p><small>May <var data-var='date'> 23</var>, <var data-var='time'>13:57:58</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Linklayer Notice🚨 Verulum Tongaat KingShaka We are aware of the network disruption affecting the communities. Technicians are on site working on restoring service as quickly as possible. Next update: 8AM or sooner.</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>15:03:38</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 23 May 2026 13:57:58 +0000 https://status.evotel.co.za/incident/cmpieydyj001aqgdmlxiw9pqg https://status.evotel.co.za/incident/cmpieydyj001aqgdmlxiw9pqg Upington Speed Issues Type: Incident Duration: 4 hours and 30 minutes Affected Components: Upington May 21, 17:58:57 GMT+0 - Resolved - 🚨 Evotel Notice🚨 Upington Service to your area has been restored. Thank you for your patience. May 21, 14:47:23 GMT+0 - Identified - 🚨 Evotel Notice🚨 Upington Our team is still working on resolving packet losses affecting the network in community. We apologise for the inconvenience and assure all clients that that restoring full service is our priority. Next Update: 20:00 May 21, 13:29:10 GMT+0 - Investigating - 🚨 Evotel Notice🚨 Upington We are aware of the degraded network performance of the network in the area. Our team is working on resolving these packet losses and restoring full service as quickly as possible. Next Update: 17:00 Type: Incident

Duration: 4 hours and 30 minutes

Affected Components:

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>17:58:57</var> GMT+0</small><br><strong>Resolved</strong> - 🚨 Evotel Notice🚨 Upington Service to your area has been restored. Thank you for your patience..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>14:47:23</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Upington Our team is still working on resolving packet losses affecting the network in community. We apologise for the inconvenience and assure all clients that that restoring full service is our priority. Next Update: 20:00.</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>13:29:10</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Evotel Notice🚨 Upington We are aware of the degraded network performance of the network in the area. Our team is working on resolving these packet losses and restoring full service as quickly as possible. Next Update: 17:00.</p> ]]> Thu, 21 May 2026 13:29:10 +0000 https://status.evotel.co.za/incident/cmpfj1krr0025p5ti69xb2kiu https://status.evotel.co.za/incident/cmpfj1krr0025p5ti69xb2kiu 🚨Evotel Maintenance🚨 Welkom - Pretorius Str & Van Riebeeck Str Type: Incident Duration: 2 days and 3 minutes Affected Components: Welkom May 11, 08:56:28 GMT+0 - Investigating - 🚨Evotel Maintenance🚨 Welkom - Pretorius Str & Van Riebeeck Str Date: 12 May, Tuesday to 13 May, Wednesday Time: 00:00 AM to 06:00 AM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. May 13, 08:59:07 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 days and 3 minutes

Affected Components:

<p><small>May <var data-var='date'> 11</var>, <var data-var='time'>08:56:28</var> GMT+0</small><br><strong>Investigating</strong> - 🚨Evotel Maintenance🚨 Welkom - Pretorius Str & Van Riebeeck Str Date: 12 May, Tuesday to 13 May, Wednesday Time: 00:00 AM to 06:00 AM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience..</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>08:59:07</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 11 May 2026 08:56:28 +0000 https://status.evotel.co.za/incident/cmp0yv8pt00vffdxv4n0vt0vz https://status.evotel.co.za/incident/cmp0yv8pt00vffdxv4n0vt0vz LinkLayer Notice Malvern Heights Type: Incident Duration: 43 minutes Affected Components: Malvern Heights May 11, 06:28:08 GMT+0 - Investigating - 🚨 LinkLayer Notice 🚨 Malvern Heights Our team is still actively investigating the fault affecting connectivity in the area. Technicians are working to identify the cause of the issue and restore services as quickly as possible. We understand the inconvenience this may be causing and sincerely appreciate your patience and understanding during this time. Further updates will be provided as soon as more information becomes available. Next update: 11AM May 11, 07:10:53 GMT+0 - Resolved - 🚨 LinkLayer Notice🚨 Malvern Heights Service to the area has restored. Thank you for your patience. Type: Incident

Duration: 43 minutes

Affected Components:

<p><small>May <var data-var='date'> 11</var>, <var data-var='time'>06:28:08</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 LinkLayer Notice 🚨 Malvern Heights Our team is still actively investigating the fault affecting connectivity in the area. Technicians are working to identify the cause of the issue and restore services as quickly as possible. We understand the inconvenience this may be causing and sincerely appreciate your patience and understanding during this time. Further updates will be provided as soon as more information becomes available. Next update: 11AM.</p> <p><small>May <var data-var='date'> 11</var>, <var data-var='time'>07:10:53</var> GMT+0</small><br><strong>Resolved</strong> - 🚨 LinkLayer Notice🚨 Malvern Heights Service to the area has restored. Thank you for your patience..</p> ]]> Mon, 11 May 2026 06:28:08 +0000 https://status.evotel.co.za/incident/cmp0tlr7m00vbtxnkj4jj94u9 https://status.evotel.co.za/incident/cmp0tlr7m00vbtxnkj4jj94u9 Ladysmith/Virginia/Odendaalsrus Maintenance Type: Maintenance Duration: 6 hours Affected Components: Odendaalsrus, Ladysmith, Virginia May 10, 22:00:00 GMT+0 - Identified - 🚨Evotel Maintenance🚨 Ladysmith Virginia Odendaalsrus Date: 11 May, Monday Time: 00:00 to 06:00 Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. May 10, 22:00:01 GMT+0 - Identified - Maintenance is now in progress May 11, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: , ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance🚨 Ladysmith Virginia Odendaalsrus Date: 11 May, Monday Time: 00:00 to 06:00 Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 11</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 10 May 2026 22:00:00 +0000 https://status.evotel.co.za/maintenance/cmolj8zkv08ki113oi4gakbbu https://status.evotel.co.za/maintenance/cmolj8zkv08ki113oi4gakbbu Monument Krugersdorp Maintenance Type: Maintenance Duration: 6 hours Affected Components: Krugersdorp May 10, 22:00:00 GMT+0 - Identified - 🚨Evotel Maintenance🚨 Monument Krugersdorp Date: 11 May, Monday to 12 May, Tuesday Time: 00:00 AM to 06:00 AM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. May 10, 22:00:01 GMT+0 - Identified - Maintenance is now in progress May 11, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance🚨 Monument Krugersdorp Date: 11 May, Monday to 12 May, Tuesday Time: 00:00 AM to 06:00 AM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 11</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 10 May 2026 22:00:00 +0000 https://status.evotel.co.za/maintenance/cmowl1eyy056h7tjxjt9c6v3g https://status.evotel.co.za/maintenance/cmowl1eyy056h7tjxjt9c6v3g Middleburg Break Type: Incident Duration: 5 hours and 52 minutes Affected Components: Middelburg May 8, 07:57:53 GMT+0 - Investigating - 🚨 Evotel Notice🚨 Middleburg Our team is aware of the network disruption and is still actively investigating to restore a stable connection as quickly as possible to all affected lines in the area. We appreciate your patience and understanding. Further updates will be shared accordingly. Next Update: 11AM May 8, 08:41:42 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Middleburg Our team is aware of the network disruption and has identified a damaged cable affecting service in the area. Repairs are now underway, and our team is actively trenching to reach and restore the affected section as quickly as possible. We are working to stabilise the connection for all impacted lines. We appreciate your patience and understanding during this time. Further updates will be shared accordingly. Next Update: 2PM May 8, 11:50:52 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Middleburg Our team is on site is almost done prepping the joint as part of the ongoing repair process in the affected area. Steady progress is being made and the team remains fully committed to restoring all affected connections as quickly and safely as possible. We sincerely appreciate your patience and understanding during this time. Further updates will be shared as work continues. Next Update: 5PM May 8, 13:49:59 GMT+0 - Resolved - 🚨 Evotel Notice🚨 Virginia Service to the area has been restored. Thank you for your patience. Type: Incident

Duration: 5 hours and 52 minutes

Affected Components:

<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>07:57:53</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Evotel Notice🚨 Middleburg Our team is aware of the network disruption and is still actively investigating to restore a stable connection as quickly as possible to all affected lines in the area. We appreciate your patience and understanding. Further updates will be shared accordingly. Next Update: 11AM.</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>08:41:42</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Middleburg Our team is aware of the network disruption and has identified a damaged cable affecting service in the area. Repairs are now underway, and our team is actively trenching to reach and restore the affected section as quickly as possible. We are working to stabilise the connection for all impacted lines. We appreciate your patience and understanding during this time. Further updates will be shared accordingly. Next Update: 2PM.</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>11:50:52</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Middleburg Our team is on site is almost done prepping the joint as part of the ongoing repair process in the affected area. Steady progress is being made and the team remains fully committed to restoring all affected connections as quickly and safely as possible. We sincerely appreciate your patience and understanding during this time. Further updates will be shared as work continues. Next Update: 5PM.</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>13:49:59</var> GMT+0</small><br><strong>Resolved</strong> - 🚨 Evotel Notice🚨 Virginia Service to the area has been restored. Thank you for your patience..</p> ]]> Fri, 8 May 2026 07:57:53 +0000 https://status.evotel.co.za/incident/cmowmgaza00lro4mze4ceaofc https://status.evotel.co.za/incident/cmowmgaza00lro4mze4ceaofc Rustenburg North Break Type: Incident Duration: 11 days, 6 hours and 35 minutes Affected Components: Bergsig, Protea Park May 8, 22:00:24 GMT+0 - Monitoring - 🚨Evotel Notice 🚨 Rustenburg Extensive splicing work is required and we currently anticipate further downtime for the night. Technicians will remain on site, and any major changes will be communicated as soon as that information is received. Thank you for your patience. Next update: 8AM or sooner. May 9, 06:27:56 GMT+0 - Identified - 🚨Evotel Notice 🚨 Rustenburg Our technical team is back on site working on restoring service to the community. The team is continuing splicing operations & more updates will be provided as the team continues to work. Next update: 11AM May 7, 08:25:34 GMT+0 - Investigating - 🚨Evotel Notice🚨 Rustenburg Please be advised that there is network disruptions impacting services and causing connectivity interruptions for affected clients. Our technical teams are on site assessing the fault and working to restore all services as soon as possible. We apologise for the inconvenience and thank you for your continued patience and understanding. Additional updates will be communicated as work progresses. Next Update: 14:00 May 11, 06:19:11 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg There is currently a power-related issue affecting the area. Our team remains on site and is actively tracing the network to identify and resolve any faults in order to restore services as quickly as possible. We sincerely apologise for the inconvenience caused and thank you for your patience and understanding during this time. Further updates will be communicated as progress continues. Next update: 11AM May 7, 23:49:48 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Rustenburg North Splicing to restore connection is ongoing, however, due to the size of the cable, this will take time, but we aim to have all services restored late tonight. Delays will be communicated at the time indicated below. Next Update: 8AM or sooner. May 9, 15:02:35 GMT+0 - Identified - 🚨Evotel Notice 🚨 Rustenburg Our technical team remains on site working to restore service to the affected clients. Additional teams have since been dispatched, and trenching operations are currently underway to repair the damaged cable that was identified. Once trenching has been completed, the team will proceed with splicing operations. The power disruption affecting the community has significantly delayed repair efforts, however, our teams will work through the evening to repair the damaged cable. Next update: 8AM May 7, 11:55:11 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg North Our team has successfully exposed the affected ducts and is currently pulling slack as part of the ongoing repair process to restore connectivity in the area. Work remains in progress and every effort is being made to resolve the issue as quickly and safely as possible. We appreciate your patience and understanding during this time. Further updates will be shared as progress continues. Next Update: 17:00 May 8, 09:06:09 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Rustenburg Splicing and restoration work is currently ongoing. Due to the size and extent of the damaged cable, the repair process is taking longer than initially anticipated. Our technical teams continues to work diligently to restore all affected services as quickly and safely as possible. We are pleased to advise that more clients are progressively being restored as repairs continue..Any delays or changes to the estimated restoration time will be communicated at the time indicated below. Next Update: 2PM May 8, 11:45:49 GMT+0 - Identified - 🚨Evotel Notice 🚨 Rustenburg Our team is currently conducting tracing work in the affected area as part of ongoing efforts to identify the fault and restore services to all impacted clients. This process is necessary to accurately locate and resolve any remaining connectivity issues affecting the network. We kindly ask for your patience and cooperation while the team continues working towards full restoration. Further updates will be communicated as progress continues. Next update: 5PM May 9, 08:40:00 GMT+0 - Investigating - 🚨Evotel Notice 🚨 Rustenburg Our technical team remains on site working to restore service. Splicing work has been completed, and the team is currently investigating additional faults that may be contributing to the delay in restoration. We are also aware that the community is currently experiencing power issues, which may impact restoration efforts. Despite this, our team will continue working to restore connectivity as quickly as possible. Next update: 2PM May 10, 06:47:06 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Rustenburg Our technical team is back on site continuing restoration efforts for the affected lines. We apologise for the inconvenience this has caused and assure all clients that restoring service is our priority. Further updates on the repair progress will be given at the times below. Next update: 11:00 May 7, 15:02:27 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg North The team is still on site carrying out splicing work as part of the ongoing repair process in the affected area. This work is essential to restore and stabilise connectivity for all impacted clients. While progress is being made, clients may continue to experience service interruptions until all repair work has been completed. We sincerely appreciate your patience and understanding during this time. Further updates will be shared as progress continues. Next Update: 20:00 May 10, 11:43:09 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Rustenburg There is currently a power issue in the area. However, our team remains on the ground and is actively tracing the network in an effort to identify faults and restore services as quickly as possible. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding during this time. Further updates will be shared as progress continues. Next update: 08:00 May 9, 11:52:28 GMT+0 - Identified - 🚨Evotel Notice 🚨 Rustenburg Additional teams have been dispatched to assist with restoring service to the remaining affected clients. A second break, caused by municipal maintenance, has been identified, and a dedicated team is currently working on repairing that damaged cable. Testing of Customer Termination Points (CTP) is being conducted at various locations to confirm that links are active and traffic is passing successfully. Despite the ongoing power issues, we remain committed to restoring all affected services. The ongoing disruption may cause delays in restoration efforts. Next update: 5PM May 10, 08:45:57 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Rustenburg Our team remains on the ground and is actively working to restore all affected lines in the area. Repairs and restoration efforts are still underway and clients may continue to experience connectivity issues while work continues. We sincerely apologise for the inconvenience caused and appreciate your continued patience and understanding. Further updates will be shared as progress continues. Next update: 14:00 May 14, 11:59:35 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg Restoration is currently underway in batches. We sincerely appreciate the community’s patience as we continue working to restore full connectivity. Several teams are addressing breaks across Rustenburg, and we aim to stabilise the network as soon as possible. Next update: 5PM May 18, 15:00:21 GMT+0 - Resolved - This incident has been resolved. May 12, 08:34:40 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Rustenburg Our team is currently on site carrying out tracing work in Geelhoutpark in an effort to identify and resolve the fault affecting connectivity in the area. Work is actively underway to restore all remaining affected connections as quickly as possible. We apologise for the inconvenience caused and appreciate your patience and understanding during this time. Further updates on the repair progress will be provided at the given times below. Next update: 14:00 May 13, 08:58:49 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg Repairs are still ongoing and additional teams have been deployed to assist with restoration efforts across the affected areas. We sincerely apologise for the extended downtime and maintenance delays caused by the ongoing outages impacting multiple sites in Rustenburg. Our teams remain on site and continue working to restore services as quickly as possible. Thank you for your patience and understanding during this time. Next update: 2PM May 11, 09:39:47 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg There is currently a power-related issue affecting the area. Our team remains on site and is actively tracing the network to identify and resolve any faults in order to restore services as quickly as possible. We sincerely apologise for the inconvenience caused and thank you for your patience and understanding during this time. Further updates will be communicated as progress continues. Next update: 2PM May 11, 11:44:53 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg There is currently a power-related issue affecting the area. The current challenge is the ongoing power outage, which is limiting our ability to fully test the streets still affected and confirm restoration in those areas. We sincerely apologise for the inconvenience caused and thank you for your patience and understanding during this time. Further updates will be communicated as progress continues. Next update: 5PM May 14, 08:48:54 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg Restoration is currently underway in batches. We sincerely appreciate the community’s patience as we continue working to restore full connectivity. Several teams are addressing breaks across Rustenburg, and we aim to stabilise the network as soon as possible. Next update: 2PM May 12, 11:47:15 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Rustenburg Our teams remain on site and are continuing repair work in the Geelhoutpark and North area. Repairs are still actively underway as the team works through the remaining faults to ensure all impacted clients are fully restored and network stability is maintained. We sincerely apologise for the inconvenience caused and thank you for your continued patience and understanding while restoration efforts continue. Next update: 17:00 May 13, 12:06:39 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg Repairs are still ongoing and additional teams have been deployed to assist with restoration efforts across the affected areas. We sincerely apologise for the extended downtime and maintenance delays caused by the ongoing outages impacting multiple sites in Rustenburg. Our teams remain on site and continue working to restore services as quickly as possible. Thank you for your patience and understanding during this time. Next update: 5PM May 11, 14:47:54 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg There is currently a power-related issue affecting parts of the area. Most clients have already been restored, and our technical team continues to work street by street to reconnect the remaining affected clients as quickly as possible. The ongoing power outages are currently limiting our ability to fully test some streets and confirm restoration in all affected areas. We sincerely apologise for the inconvenience caused and thank you for your patience and understanding while our teams continue restoration efforts. Further updates will be communicated as progress continues. Next update: 5PM May 13, 14:35:19 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg Repairs are still ongoing and additional teams have been deployed to assist with restoration efforts across the affected areas. There is currently no electricity in parts of the area, which is contributing to the delays in restoration and maintenance activities impacting multiple sites in Rustenburg. Our teams remain on site and continue working to restore services as quickly as possible once conditions allow. We sincerely apologise for the extended downtime and appreciate your patience and understanding during this time. Next update: 8PM May 12, 14:53:15 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Rustenburg The team is currently finalising the cable installation work in the Kloofview area with only two pilot holes remaining. An additional team is also actively tracing the fibre line in 9th Avenue as part of ongoing restoration efforts. Once this work has been completed, connectivity in the Geelhoutpark area is expected to be fully restored. However, in Oos-Einde. our team has identified a faulty splitter in the area which is currently affecting connectivity. The issue is being attended to as part of ongoing repair efforts to restore services as quickly as possible. We sincerely apologise for the inconvenience caused and thank you for your continued patience and understanding. Next update: 20:00 May 11, 18:02:19 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg Repairs are back on track and the majority of clients have been reconnected. Our team is continuing work in the Geelhoutpark area. Thank you for your patience during this downtime. Next update: 8AM or sooner. May 12, 06:05:49 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Rustenburg Restoration efforts are progressing well with most affected clients now back online. Our technicians remain active in the Geelhoutpark area attending to the remaining connections. We appreciate your continued understanding and support throughout the interruption. Next update: 11:00 May 14, 06:57:32 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg Restoration is currently underway in batches, but our team is experiencing some delays. We sincerely appreciate the community’s patience as we continue working to restore full connectivity. Several teams are addressing breaks across Rustenburg, and we aim to stabilise the network as soon as possible. Next update: 11 AM Type: Incident

Duration: 11 days, 6 hours and 35 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>22:00:24</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice 🚨 Rustenburg Extensive splicing work is required and we currently anticipate further downtime for the night. Technicians will remain on site, and any major changes will be communicated as soon as that information is received. Thank you for your patience. Next update: 8AM or sooner..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>06:27:56</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice 🚨 Rustenburg Our technical team is back on site working on restoring service to the community. The team is continuing splicing operations & more updates will be provided as the team continues to work. Next update: 11AM.</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>08:25:34</var> GMT+0</small><br><strong>Investigating</strong> - 🚨Evotel Notice🚨 Rustenburg Please be advised that there is network disruptions impacting services and causing connectivity interruptions for affected clients. Our technical teams are on site assessing the fault and working to restore all services as soon as possible. We apologise for the inconvenience and thank you for your continued patience and understanding. Additional updates will be communicated as work progresses. Next Update: 14:00.</p> <p><small>May <var data-var='date'> 11</var>, <var data-var='time'>06:19:11</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg There is currently a power-related issue affecting the area. Our team remains on site and is actively tracing the network to identify and resolve any faults in order to restore services as quickly as possible. We sincerely apologise for the inconvenience caused and thank you for your patience and understanding during this time. Further updates will be communicated as progress continues. Next update: 11AM.</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>23:49:48</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Rustenburg North Splicing to restore connection is ongoing, however, due to the size of the cable, this will take time, but we aim to have all services restored late tonight. Delays will be communicated at the time indicated below. Next Update: 8AM or sooner..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>15:02:35</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice 🚨 Rustenburg Our technical team remains on site working to restore service to the affected clients. Additional teams have since been dispatched, and trenching operations are currently underway to repair the damaged cable that was identified. Once trenching has been completed, the team will proceed with splicing operations. The power disruption affecting the community has significantly delayed repair efforts, however, our teams will work through the evening to repair the damaged cable. Next update: 8AM.</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>11:55:11</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg North Our team has successfully exposed the affected ducts and is currently pulling slack as part of the ongoing repair process to restore connectivity in the area. Work remains in progress and every effort is being made to resolve the issue as quickly and safely as possible. We appreciate your patience and understanding during this time. Further updates will be shared as progress continues. Next Update: 17:00.</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>09:06:09</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Rustenburg Splicing and restoration work is currently ongoing. Due to the size and extent of the damaged cable, the repair process is taking longer than initially anticipated. Our technical teams continues to work diligently to restore all affected services as quickly and safely as possible. We are pleased to advise that more clients are progressively being restored as repairs continue..Any delays or changes to the estimated restoration time will be communicated at the time indicated below. Next Update: 2PM.</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>11:45:49</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice 🚨 Rustenburg Our team is currently conducting tracing work in the affected area as part of ongoing efforts to identify the fault and restore services to all impacted clients. This process is necessary to accurately locate and resolve any remaining connectivity issues affecting the network. We kindly ask for your patience and cooperation while the team continues working towards full restoration. Further updates will be communicated as progress continues. Next update: 5PM.</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>08:40:00</var> GMT+0</small><br><strong>Investigating</strong> - 🚨Evotel Notice 🚨 Rustenburg Our technical team remains on site working to restore service. Splicing work has been completed, and the team is currently investigating additional faults that may be contributing to the delay in restoration. We are also aware that the community is currently experiencing power issues, which may impact restoration efforts. Despite this, our team will continue working to restore connectivity as quickly as possible. Next update: 2PM.</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>06:47:06</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Rustenburg Our technical team is back on site continuing restoration efforts for the affected lines. We apologise for the inconvenience this has caused and assure all clients that restoring service is our priority. Further updates on the repair progress will be given at the times below. Next update: 11:00.</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>15:02:27</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg North The team is still on site carrying out splicing work as part of the ongoing repair process in the affected area. This work is essential to restore and stabilise connectivity for all impacted clients. While progress is being made, clients may continue to experience service interruptions until all repair work has been completed. We sincerely appreciate your patience and understanding during this time. Further updates will be shared as progress continues. Next Update: 20:00.</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>11:43:09</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Rustenburg There is currently a power issue in the area. However, our team remains on the ground and is actively tracing the network in an effort to identify faults and restore services as quickly as possible. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding during this time. Further updates will be shared as progress continues. Next update: 08:00.</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>11:52:28</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice 🚨 Rustenburg Additional teams have been dispatched to assist with restoring service to the remaining affected clients. A second break, caused by municipal maintenance, has been identified, and a dedicated team is currently working on repairing that damaged cable. Testing of Customer Termination Points (CTP) is being conducted at various locations to confirm that links are active and traffic is passing successfully. Despite the ongoing power issues, we remain committed to restoring all affected services. The ongoing disruption may cause delays in restoration efforts. Next update: 5PM.</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>08:45:57</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Rustenburg Our team remains on the ground and is actively working to restore all affected lines in the area. Repairs and restoration efforts are still underway and clients may continue to experience connectivity issues while work continues. We sincerely apologise for the inconvenience caused and appreciate your continued patience and understanding. Further updates will be shared as progress continues. Next update: 14:00.</p> <p><small>May <var data-var='date'> 14</var>, <var data-var='time'>11:59:35</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg Restoration is currently underway in batches. We sincerely appreciate the community’s patience as we continue working to restore full connectivity. Several teams are addressing breaks across Rustenburg, and we aim to stabilise the network as soon as possible. Next update: 5PM.</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>15:00:21</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 12</var>, <var data-var='time'>08:34:40</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Rustenburg Our team is currently on site carrying out tracing work in Geelhoutpark in an effort to identify and resolve the fault affecting connectivity in the area. Work is actively underway to restore all remaining affected connections as quickly as possible. We apologise for the inconvenience caused and appreciate your patience and understanding during this time. Further updates on the repair progress will be provided at the given times below. Next update: 14:00.</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>08:58:49</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg Repairs are still ongoing and additional teams have been deployed to assist with restoration efforts across the affected areas. We sincerely apologise for the extended downtime and maintenance delays caused by the ongoing outages impacting multiple sites in Rustenburg. Our teams remain on site and continue working to restore services as quickly as possible. Thank you for your patience and understanding during this time. Next update: 2PM.</p> <p><small>May <var data-var='date'> 11</var>, <var data-var='time'>09:39:47</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg There is currently a power-related issue affecting the area. Our team remains on site and is actively tracing the network to identify and resolve any faults in order to restore services as quickly as possible. We sincerely apologise for the inconvenience caused and thank you for your patience and understanding during this time. Further updates will be communicated as progress continues. Next update: 2PM.</p> <p><small>May <var data-var='date'> 11</var>, <var data-var='time'>11:44:53</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg There is currently a power-related issue affecting the area. The current challenge is the ongoing power outage, which is limiting our ability to fully test the streets still affected and confirm restoration in those areas. We sincerely apologise for the inconvenience caused and thank you for your patience and understanding during this time. Further updates will be communicated as progress continues. Next update: 5PM.</p> <p><small>May <var data-var='date'> 14</var>, <var data-var='time'>08:48:54</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg Restoration is currently underway in batches. We sincerely appreciate the community’s patience as we continue working to restore full connectivity. Several teams are addressing breaks across Rustenburg, and we aim to stabilise the network as soon as possible. Next update: 2PM.</p> <p><small>May <var data-var='date'> 12</var>, <var data-var='time'>11:47:15</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Rustenburg Our teams remain on site and are continuing repair work in the Geelhoutpark and North area. Repairs are still actively underway as the team works through the remaining faults to ensure all impacted clients are fully restored and network stability is maintained. We sincerely apologise for the inconvenience caused and thank you for your continued patience and understanding while restoration efforts continue. Next update: 17:00.</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>12:06:39</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg Repairs are still ongoing and additional teams have been deployed to assist with restoration efforts across the affected areas. We sincerely apologise for the extended downtime and maintenance delays caused by the ongoing outages impacting multiple sites in Rustenburg. Our teams remain on site and continue working to restore services as quickly as possible. Thank you for your patience and understanding during this time. Next update: 5PM.</p> <p><small>May <var data-var='date'> 11</var>, <var data-var='time'>14:47:54</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg There is currently a power-related issue affecting parts of the area. Most clients have already been restored, and our technical team continues to work street by street to reconnect the remaining affected clients as quickly as possible. The ongoing power outages are currently limiting our ability to fully test some streets and confirm restoration in all affected areas. We sincerely apologise for the inconvenience caused and thank you for your patience and understanding while our teams continue restoration efforts. Further updates will be communicated as progress continues. Next update: 5PM.</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>14:35:19</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg Repairs are still ongoing and additional teams have been deployed to assist with restoration efforts across the affected areas. There is currently no electricity in parts of the area, which is contributing to the delays in restoration and maintenance activities impacting multiple sites in Rustenburg. Our teams remain on site and continue working to restore services as quickly as possible once conditions allow. We sincerely apologise for the extended downtime and appreciate your patience and understanding during this time. Next update: 8PM.</p> <p><small>May <var data-var='date'> 12</var>, <var data-var='time'>14:53:15</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Rustenburg The team is currently finalising the cable installation work in the Kloofview area with only two pilot holes remaining. An additional team is also actively tracing the fibre line in 9th Avenue as part of ongoing restoration efforts. Once this work has been completed, connectivity in the Geelhoutpark area is expected to be fully restored. However, in Oos-Einde. our team has identified a faulty splitter in the area which is currently affecting connectivity. The issue is being attended to as part of ongoing repair efforts to restore services as quickly as possible. We sincerely apologise for the inconvenience caused and thank you for your continued patience and understanding. Next update: 20:00.</p> <p><small>May <var data-var='date'> 11</var>, <var data-var='time'>18:02:19</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg Repairs are back on track and the majority of clients have been reconnected. Our team is continuing work in the Geelhoutpark area. Thank you for your patience during this downtime. Next update: 8AM or sooner..</p> <p><small>May <var data-var='date'> 12</var>, <var data-var='time'>06:05:49</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Rustenburg Restoration efforts are progressing well with most affected clients now back online. Our technicians remain active in the Geelhoutpark area attending to the remaining connections. We appreciate your continued understanding and support throughout the interruption. Next update: 11:00.</p> <p><small>May <var data-var='date'> 14</var>, <var data-var='time'>06:57:32</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg Restoration is currently underway in batches, but our team is experiencing some delays. We sincerely appreciate the community’s patience as we continue working to restore full connectivity. Several teams are addressing breaks across Rustenburg, and we aim to stabilise the network as soon as possible. Next update: 11 AM.</p> ]]> Thu, 7 May 2026 08:25:34 +0000 https://status.evotel.co.za/incident/cmov81ach02wp350pnyut5qmm https://status.evotel.co.za/incident/cmov81ach02wp350pnyut5qmm Ladysmith Maintenance Type: Maintenance Duration: 7 hours Affected Components: Ladysmith May 6, 20:00:00 GMT+0 - Identified - 🚨Evotel Maintenance🚨 Ladysmith Date: 06 May, Wednesday to 07 May, Thursday Time: 10:00 PM to 05:00 AM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. May 6, 20:00:01 GMT+0 - Identified - Maintenance is now in progress May 7, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance🚨 Ladysmith Date: 06 May, Wednesday to 07 May, Thursday Time: 10:00 PM to 05:00 AM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 6 May 2026 20:00:00 +0000 https://status.evotel.co.za/maintenance/cmose44dv01ejtor1375fcjpu https://status.evotel.co.za/maintenance/cmose44dv01ejtor1375fcjpu Cottswold Fenns/Malvern Heights Type: Incident Duration: 2 hours and 2 minutes Affected Components: Cottswold Fenns, Malvern Heights May 6, 16:01:59 GMT+0 - Investigating - 🚨Linklayer Notice🚨 Malvern Heights Cottswold Fenn Your area is impacted by a network service outage. Our technicians are investigating the cause and more information will be shared at the time indicated below. Next Update: 8PM May 6, 18:03:50 GMT+0 - Resolved - 🚨Linklayer Notice🚨 Malvern Heights Cottswold Fenn Service to the area has restored. Thank you for your patience. Type: Incident

Duration: 2 hours and 2 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>16:01:59</var> GMT+0</small><br><strong>Investigating</strong> - 🚨Linklayer Notice🚨 Malvern Heights Cottswold Fenn Your area is impacted by a network service outage. Our technicians are investigating the cause and more information will be shared at the time indicated below. Next Update: 8PM.</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>18:03:50</var> GMT+0</small><br><strong>Resolved</strong> - 🚨Linklayer Notice🚨 Malvern Heights Cottswold Fenn Service to the area has restored. Thank you for your patience..</p> ]]> Wed, 6 May 2026 16:01:59 +0000 https://status.evotel.co.za/incident/cmou8wchm010bb52sogjfuu5i https://status.evotel.co.za/incident/cmou8wchm010bb52sogjfuu5i Upington Degraded Performance Type: Incident Duration: 9 hours and 52 minutes Affected Components: Upington May 4, 11:57:24 GMT+0 - Identified - 🚨 Evotel Notice🚨 Upington Our team is aware of the issue and is still actively investigating to restore a stable connection as quickly as possible to all affected lines in the area. We appreciate your patience and understanding. Further updates will be shared accordingly. Next Update: 17:00 May 4, 14:46:27 GMT+0 - Identified - 🚨 Evotel Notice🚨 Upington We would like to inform our valued clients that our team is currently at the exchange conducting detailed testing. This process is aimed at identifying the root cause of the connectivity issues and ensuring that all systems are functioning optimally. These tests are a critical step toward restoring a stable and reliable connection to all affected clients. Please be assured that the team is working with urgency to complete the testing and move forward with the necessary fixes. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding. Further updates will be provided as progress continues. Next Update: 20:00 May 4, 19:11:42 GMT+0 - Resolved - 🚨 Evotel Notice🚨 Upington Service to the area has restored. Thank you for your patience. May 4, 09:19:42 GMT+0 - Investigating - 🚨 Evotel Notice🚨 Upington We would like to inform our clients that there are packet losses which may be affecting connectivity and causing intermittent service disruptions. Our team is aware of the issue and is actively investigating to restore a stable connection as quickly as possible. We appreciate your patience and understanding. Further updates will be shared accordingly. Next Update: 14:00 Type: Incident

Duration: 9 hours and 52 minutes

Affected Components:

<p><small>May <var data-var='date'> 4</var>, <var data-var='time'>11:57:24</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Upington Our team is aware of the issue and is still actively investigating to restore a stable connection as quickly as possible to all affected lines in the area. We appreciate your patience and understanding. Further updates will be shared accordingly. Next Update: 17:00.</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>14:46:27</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Upington We would like to inform our valued clients that our team is currently at the exchange conducting detailed testing. This process is aimed at identifying the root cause of the connectivity issues and ensuring that all systems are functioning optimally. These tests are a critical step toward restoring a stable and reliable connection to all affected clients. Please be assured that the team is working with urgency to complete the testing and move forward with the necessary fixes. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding. Further updates will be provided as progress continues. Next Update: 20:00.</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>19:11:42</var> GMT+0</small><br><strong>Resolved</strong> - 🚨 Evotel Notice🚨 Upington Service to the area has restored. Thank you for your patience..</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>09:19:42</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Evotel Notice🚨 Upington We would like to inform our clients that there are packet losses which may be affecting connectivity and causing intermittent service disruptions. Our team is aware of the issue and is actively investigating to restore a stable connection as quickly as possible. We appreciate your patience and understanding. Further updates will be shared accordingly. Next Update: 14:00.</p> ]]> Mon, 4 May 2026 09:19:42 +0000 https://status.evotel.co.za/incident/cmoqzncui00txk79c5g3geiyd https://status.evotel.co.za/incident/cmoqzncui00txk79c5g3geiyd Virginia Outage Type: Incident Duration: 31 minutes Affected Components: Virginia May 4, 06:10:14 GMT+0 - Investigating - 🚨 Evotel Notice🚨 Virginia Our team is aware of the ongoing outage in the area and are working to fix it as soon as possible. Thank you for your patience. Further updates will follow at the given times below. Next Update: 11:00 May 4, 06:41:29 GMT+0 - Resolved - 🚨 Evotel Notice🚨 Virginia Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you <https://support.evotel.co.za/open.php> Type: Incident

Duration: 31 minutes

Affected Components:

<p><small>May <var data-var='date'> 4</var>, <var data-var='time'>06:10:14</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Evotel Notice🚨 Virginia Our team is aware of the ongoing outage in the area and are working to fix it as soon as possible. Thank you for your patience. Further updates will follow at the given times below. Next Update: 11:00.</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>06:41:29</var> GMT+0</small><br><strong>Resolved</strong> - 🚨 Evotel Notice🚨 Virginia Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you <https://support.evotel.co.za/open.php>.</p> ]]> Mon, 4 May 2026 06:10:14 +0000 https://status.evotel.co.za/incident/cmoqsvotx00eo12hj76cdqe93 https://status.evotel.co.za/incident/cmoqsvotx00eo12hj76cdqe93 Rustenburg - Thlabane West Type: Incident Duration: 5 days, 17 hours and 45 minutes Affected Components: Bergsig May 7, 06:25:19 GMT+0 - Identified - 🚨Evotel Notice 🚨 Rustenburg Oos-Einde Our technical team is back on site continuing restoration efforts to the remaining affected clients. Service to Thabane West has since been restored. We apologise for the inconvenience this has caused & assure all clients that restoring service is our priority. Please note that adverse weather conditions may cause delays. Next update: 11AM May 5, 11:45:38 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg Tlhabane West Please be advised that current weather conditions in the area are causing delays to our repair work on site. Our teams remain on the ground and are closely monitoring the situation. Work will continue as soon as it is safe to proceed as the safety of our teams and the quality of repairs remain our top priority. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding during this time. Further updates will be shared as progress continues. Next Update: 17:00 May 2, 15:32:34 GMT+0 - Investigating - 🚨 Evotel Notice🚨 Rustenburg: Tlhabane-West Your area is impacted by a widespread outage. Technicians are being dispatched to isolate the cause and begin repairs. Our team will provide progressive updates at the times indicated below. Next update: 8PM or sooner. May 3, 06:18:14 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Rustenburg: Tlhabane-West Repairs began during the course of the evening. A large portion of clients have been reconnected, but the majority remain offline. Technicians are still on site and we will provide progressive updates at the times indicated below. Next update: 12PM or sooner. May 8, 07:04:31 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Rustenburg Oos-Einde Splicing work has been completed, and our technical team is currently conducting final checks to ensure everything is operating correctly. Further communication and updates will be shared as progress is confirmed and testing is finalised. Next Update: 11AM May 2, 18:19:54 GMT+0 - Identified - 🚨 Evotel Notice🚨 Rustenburg: Tlhabane-West Heavy damage to the network has been identified as a result of municipal construction in the area. We apologise for this break in connection, but we currently do not anticipate reconnection tonight. Repairs are underway, and updates will be provided at the times indicated below. Next update: 8AM or sooner. May 5, 14:37:24 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg Tlhabane West Adverse weather in the area continues to impact progress on site resulting in delays to repair activities. Our teams are still present and actively assessing conditions. Repair work in the area will resume once the weather has cleared up. We apologise for the disruption and thank you for your patience and understanding. Additional updates will be provided as work progresses. Next Update: 20:00 May 6, 18:03:29 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Rustenburg Oos-Einde Service to Thlabane-West has been restored. Technicians are busy implementing repairs in Oos-Einde. Thank you for your patience during this downtime. Next Update: 8AM May 3, 09:28:04 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Rustenburg: Tlhabane-West Fibre repairs are continuing and clients continue to restore, however, a large portion remain impacted by the outage. Technicians are continuing repairwork, and more details will be shared at the times indicated below. Next update: 4PM or sooner. May 8, 09:17:59 GMT+0 - Resolved - This incident has been resolved. May 6, 06:31:47 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg Tlhabane West Adverse weather in the area continues to impact progress on site resulting in delays to repair activities. Our teams are present and actively assessing conditions. Repair work in the area will resume once the weather has cleared up. We apologise for the disruption and thank you for your patience and understanding. Next Update: 11AM May 7, 12:04:44 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg Oos-Einde Our teams are still actively attending to the fault in the affected area and restoration efforts remain underway. Technicians are continuing to work on resolving the issue and ensuring all impacted services are fully restored and stable as soon as possible. Although steady progress is being made, clients may continue to experience occasional connectivity issues while work continues on site. We sincerely regret the inconvenience caused and appreciate your ongoing patience during this process. Additional updates will be provided as more progress is made. Next Update: 17:00 May 7, 23:49:24 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Rustenburg Oos-Einde Splicing is completed and system checks are running to confirm all clients still impacted by the outage. Thank you for your patience during these investigations. Next Update: 8AM or sooner. May 7, 15:07:23 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg Oos-Einde Our teams remain on the ground in the affected area continuing with fibre splicing as restoration work progresses. These repairs are necessary to reconnect and stabilise services for all customers experiencing connectivity issues. Although steady progress is being achieved, users may still encounter service disruptions while the remaining repair work is being finalised. We apologise for the inconvenience caused and thank you for your continued patience and support. More updates will be communicated as work continues. Next Update: 20:00 May 6, 08:57:30 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Rustenburg Tlhabane West Our team is active on the ground moving from house to house to in an effort to restore service to the remaining affected lines. This process allows the team to individually assess and resolve any outstanding connection issues to ensure a full and stable restoration across the area. Next Update: 2PM May 5, 06:15:42 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg Tlhabane West A small number of clients remain affected by the outage. Our technicians are still working to restore connection. Thank you for your patience during this downtime. Next Update: 11:00 May 3, 13:23:10 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Rustenburg: Tlhabane-West The final batch of affected clients are being seen to on a case-by-case basis. Please allow time for these repairs. If technicians require access to your property, you will be contacted directly. Next update: 8AM or sooner. May 4, 06:10:44 GMT+0 - Resolved - 🚨 Evotel Notice🚨 Rustenburg: Tlhabane-West Our team has returned on site. The final batch of affected clients are being seen to on a case-by-case basis. Please allow time for these repairs. If technicians require access to your property, you will be contacted directly. Next update: 11:00 May 6, 12:04:21 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg Tlhabane West Our team is still on the ground working on restoring service to the community. The team has identified additional clients who have experienced network disruptions. Service has since restored to some clients, and the team is working on restoring service to all affected clients. Next Update: 5PM May 5, 08:46:07 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg Tlhabane West Our team remains on the ground and is currently moving from house to house to attend to the remaining affected lines. This process allows the team to individually assess and resolve any outstanding connection issues to ensure a full and stable restoration across the area. While many lines have already been brought back online, work is still ongoing to assist all remaining clients. We sincerely apologise for the inconvenience caused and appreciate your continued patience and understanding. Further updates will be shared as progress continues. Next Update: 14:00 May 6, 14:38:03 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg Tlhabane West Our technical team has made significant progress in restoring service to the community. Service has been restored to clients in Tlhabane West and the team is actively working to restore service to clients in Oos Einder. Next Update: 8PM Type: Incident

Duration: 5 days, 17 hours and 45 minutes

Affected Components:

<p><small>May <var data-var='date'> 7</var>, <var data-var='time'>06:25:19</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice 🚨 Rustenburg Oos-Einde Our technical team is back on site continuing restoration efforts to the remaining affected clients. Service to Thabane West has since been restored. We apologise for the inconvenience this has caused & assure all clients that restoring service is our priority. Please note that adverse weather conditions may cause delays. Next update: 11AM.</p> <p><small>May <var data-var='date'> 5</var>, <var data-var='time'>11:45:38</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg Tlhabane West Please be advised that current weather conditions in the area are causing delays to our repair work on site. Our teams remain on the ground and are closely monitoring the situation. Work will continue as soon as it is safe to proceed as the safety of our teams and the quality of repairs remain our top priority. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding during this time. Further updates will be shared as progress continues. Next Update: 17:00.</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>15:32:34</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Evotel Notice🚨 Rustenburg: Tlhabane-West Your area is impacted by a widespread outage. Technicians are being dispatched to isolate the cause and begin repairs. Our team will provide progressive updates at the times indicated below. Next update: 8PM or sooner..</p> <p><small>May <var data-var='date'> 3</var>, <var data-var='time'>06:18:14</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Rustenburg: Tlhabane-West Repairs began during the course of the evening. A large portion of clients have been reconnected, but the majority remain offline. Technicians are still on site and we will provide progressive updates at the times indicated below. Next update: 12PM or sooner..</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>07:04:31</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Rustenburg Oos-Einde Splicing work has been completed, and our technical team is currently conducting final checks to ensure everything is operating correctly. Further communication and updates will be shared as progress is confirmed and testing is finalised. Next Update: 11AM.</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>18:19:54</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Rustenburg: Tlhabane-West Heavy damage to the network has been identified as a result of municipal construction in the area. We apologise for this break in connection, but we currently do not anticipate reconnection tonight. Repairs are underway, and updates will be provided at the times indicated below. Next update: 8AM or sooner..</p> <p><small>May <var data-var='date'> 5</var>, <var data-var='time'>14:37:24</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg Tlhabane West Adverse weather in the area continues to impact progress on site resulting in delays to repair activities. Our teams are still present and actively assessing conditions. Repair work in the area will resume once the weather has cleared up. We apologise for the disruption and thank you for your patience and understanding. Additional updates will be provided as work progresses. Next Update: 20:00.</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>18:03:29</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Rustenburg Oos-Einde Service to Thlabane-West has been restored. Technicians are busy implementing repairs in Oos-Einde. Thank you for your patience during this downtime. Next Update: 8AM.</p> <p><small>May <var data-var='date'> 3</var>, <var data-var='time'>09:28:04</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Rustenburg: Tlhabane-West Fibre repairs are continuing and clients continue to restore, however, a large portion remain impacted by the outage. Technicians are continuing repairwork, and more details will be shared at the times indicated below. Next update: 4PM or sooner..</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>09:17:59</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>06:31:47</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg Tlhabane West Adverse weather in the area continues to impact progress on site resulting in delays to repair activities. Our teams are present and actively assessing conditions. Repair work in the area will resume once the weather has cleared up. We apologise for the disruption and thank you for your patience and understanding. Next Update: 11AM.</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>12:04:44</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg Oos-Einde Our teams are still actively attending to the fault in the affected area and restoration efforts remain underway. Technicians are continuing to work on resolving the issue and ensuring all impacted services are fully restored and stable as soon as possible. Although steady progress is being made, clients may continue to experience occasional connectivity issues while work continues on site. We sincerely regret the inconvenience caused and appreciate your ongoing patience during this process. Additional updates will be provided as more progress is made. Next Update: 17:00.</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>23:49:24</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Rustenburg Oos-Einde Splicing is completed and system checks are running to confirm all clients still impacted by the outage. Thank you for your patience during these investigations. Next Update: 8AM or sooner..</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>15:07:23</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg Oos-Einde Our teams remain on the ground in the affected area continuing with fibre splicing as restoration work progresses. These repairs are necessary to reconnect and stabilise services for all customers experiencing connectivity issues. Although steady progress is being achieved, users may still encounter service disruptions while the remaining repair work is being finalised. We apologise for the inconvenience caused and thank you for your continued patience and support. More updates will be communicated as work continues. Next Update: 20:00.</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>08:57:30</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Rustenburg Tlhabane West Our team is active on the ground moving from house to house to in an effort to restore service to the remaining affected lines. This process allows the team to individually assess and resolve any outstanding connection issues to ensure a full and stable restoration across the area. Next Update: 2PM.</p> <p><small>May <var data-var='date'> 5</var>, <var data-var='time'>06:15:42</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg Tlhabane West A small number of clients remain affected by the outage. Our technicians are still working to restore connection. Thank you for your patience during this downtime. Next Update: 11:00.</p> <p><small>May <var data-var='date'> 3</var>, <var data-var='time'>13:23:10</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Rustenburg: Tlhabane-West The final batch of affected clients are being seen to on a case-by-case basis. Please allow time for these repairs. If technicians require access to your property, you will be contacted directly. Next update: 8AM or sooner..</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>06:10:44</var> GMT+0</small><br><strong>Resolved</strong> - 🚨 Evotel Notice🚨 Rustenburg: Tlhabane-West Our team has returned on site. The final batch of affected clients are being seen to on a case-by-case basis. Please allow time for these repairs. If technicians require access to your property, you will be contacted directly. Next update: 11:00.</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>12:04:21</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg Tlhabane West Our team is still on the ground working on restoring service to the community. The team has identified additional clients who have experienced network disruptions. Service has since restored to some clients, and the team is working on restoring service to all affected clients. Next Update: 5PM.</p> <p><small>May <var data-var='date'> 5</var>, <var data-var='time'>08:46:07</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg Tlhabane West Our team remains on the ground and is currently moving from house to house to attend to the remaining affected lines. This process allows the team to individually assess and resolve any outstanding connection issues to ensure a full and stable restoration across the area. While many lines have already been brought back online, work is still ongoing to assist all remaining clients. We sincerely apologise for the inconvenience caused and appreciate your continued patience and understanding. Further updates will be shared as progress continues. Next Update: 14:00.</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>14:38:03</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg Tlhabane West Our technical team has made significant progress in restoring service to the community. Service has been restored to clients in Tlhabane West and the team is actively working to restore service to clients in Oos Einder. Next Update: 8PM.</p> ]]> Sat, 2 May 2026 15:32:34 +0000 https://status.evotel.co.za/incident/cmooi359x00tqwn9etenk6ddc https://status.evotel.co.za/incident/cmooi359x00tqwn9etenk6ddc Balito Break Type: Incident Duration: 3 hours and 47 minutes Affected Components: Balito Apr 30, 08:00:33 GMT+0 - Investigating - 🚨 Linklayer Notice🚨 Balito We are aware of the network disruption affecting clients in the community. Our team is on-site working on restoring service as quickly as possible. Next Update: 2PM Apr 30, 11:47:46 GMT+0 - Resolved - 🚨 Linklayer Notice🚨 Balito Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://support.evotel.co.za/open.php> Type: Incident

Duration: 3 hours and 47 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>08:00:33</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Linklayer Notice🚨 Balito We are aware of the network disruption affecting clients in the community. Our team is on-site working on restoring service as quickly as possible. Next Update: 2PM.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>11:47:46</var> GMT+0</small><br><strong>Resolved</strong> - 🚨 Linklayer Notice🚨 Balito Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://support.evotel.co.za/open.php>.</p> ]]> Thu, 30 Apr 2026 08:00:33 +0000 https://status.evotel.co.za/incident/cmol7259105p12mfmxsa9kc84 https://status.evotel.co.za/incident/cmol7259105p12mfmxsa9kc84 Ennerdale Break Type: Incident Duration: 3 days, 20 hours and 53 minutes Affected Components: Lenasia Apr 29, 12:26:42 GMT+0 - Investigating - 🚨 Evotel Notice🚨 Ennerdale We are aware of the network disruption affecting the community. Our team is on-site working on restoring service to the affected clients. Next Update: 5PM May 1, 07:01:08 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Ennerdale Technicians are assisting the final batch of impacted clients on a case-by-case basis. Please keep an eye on your phone as our technicians may contact you if access to your property is necessary. We apologise for the ongoing downtime. Next Update: 12PM Apr 30, 11:38:40 GMT+0 - Identified - We are continuing to work o🚨 Evotel Notice🚨 Ennerdale Our technical team has made significant progress in splicing the remaining two domes. Work is progressing steadily, and all efforts are focused on restoring full service as quickly and safely as possible. We apologise for the inconvenience this has caused, and we assure all the affected clients that restoring their connection remains our priority. Next Update: 5PM Apr 29, 15:01:39 GMT+0 - Identified - 🚨 Evotel Notice🚨 Ennerdale Our technical team remains on site working to restore service to affected clients. A damaged cable has been identified as the cause of the network disruption, and restoration efforts are well underway. Due to the severity of the damage, repairs are complex and may take additional time to complete. Our team is fully committed to restoring service to all affected clients as quickly and safely as possible, and we will continue to provide updates as progress is made. Next Update: 8PM Apr 29, 18:04:26 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Ennerdale We currently anticipate extended downtime in the area. We apologise for this disruption to your service, and we will continue to provide progressive updates as more information becomes available. Next Update: 8AM or sooner. Apr 30, 14:55:01 GMT+0 - Identified - 🚨 Evotel Notice🚨 Ennerdale Our technical team has completed splicing of the two domes and the team is performing final checks before reconnecting the affected clients. Services will be restored shortly once testing is complete and stability is confirmed. Further communication will be provided if there are any unexpected delays Next Update: 8PM May 1, 10:12:48 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Ennerdale Technicians are currently working to restore connections to a small portion of the network. We apologise for the ongoing delays in restoring connection. Next Update: 4PM May 2, 05:52:26 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Ennerdale Technicians are continuing repairs. We apologise for the extended downtime. Next Update: 12PM Apr 30, 06:20:31 GMT+0 - Identified - 🚨 Evotel Notice🚨 Ennerdale Our technical team is back on-site and actively working to restore service to the community. The team has begun splicing the remaining two domes, a critical step in completing the infrastructure repairs. Work is progressing steadily, and all efforts are focused on restoring full service as quickly and safely as possible. Next Update: 11AM Apr 30, 17:59:50 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Ennerdale Our technical team is currently tracing the fibre route to identify further breaks affecting more clients. We apologise for the ongoing delays and we aim to have service restored as soon as possible. Next Update: 8AM May 2, 06:03:30 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Ennerdale Technicians are continuing repairs. We apologise for the extended downtime. Next Update: 12PM Apr 30, 08:57:56 GMT+0 - Identified - 🚨 Evotel Notice🚨 Ennerdale Our technical team is still on-site and actively splicing the remaining two domes, which is a critical step in completing the infrastructure repairs. Work is progressing steadily, and all efforts are focused on restoring full service as quickly and safely as possible. Next Update: 2PM May 2, 13:59:11 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Ennerdale Technicians are going house to house and clients are beginning to restore. We appreciate your patience during this outage. Next Update: 8AM May 3, 09:19:42 GMT+0 - Resolved - 🚨 Evotel Notice🚨 Ennerdale Technicians will continue to work house-to-house restoring the final group of clients still affected by the outage. Thank you for your patience. Type: Incident

Duration: 3 days, 20 hours and 53 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>12:26:42</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Evotel Notice🚨 Ennerdale We are aware of the network disruption affecting the community. Our team is on-site working on restoring service to the affected clients. Next Update: 5PM.</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>07:01:08</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Ennerdale Technicians are assisting the final batch of impacted clients on a case-by-case basis. Please keep an eye on your phone as our technicians may contact you if access to your property is necessary. We apologise for the ongoing downtime. Next Update: 12PM.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>11:38:40</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work o🚨 Evotel Notice🚨 Ennerdale Our technical team has made significant progress in splicing the remaining two domes. Work is progressing steadily, and all efforts are focused on restoring full service as quickly and safely as possible. We apologise for the inconvenience this has caused, and we assure all the affected clients that restoring their connection remains our priority. Next Update: 5PM.</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>15:01:39</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Ennerdale Our technical team remains on site working to restore service to affected clients. A damaged cable has been identified as the cause of the network disruption, and restoration efforts are well underway. Due to the severity of the damage, repairs are complex and may take additional time to complete. Our team is fully committed to restoring service to all affected clients as quickly and safely as possible, and we will continue to provide updates as progress is made. Next Update: 8PM.</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>18:04:26</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Ennerdale We currently anticipate extended downtime in the area. We apologise for this disruption to your service, and we will continue to provide progressive updates as more information becomes available. Next Update: 8AM or sooner..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>14:55:01</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Ennerdale Our technical team has completed splicing of the two domes and the team is performing final checks before reconnecting the affected clients. Services will be restored shortly once testing is complete and stability is confirmed. Further communication will be provided if there are any unexpected delays Next Update: 8PM.</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>10:12:48</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Ennerdale Technicians are currently working to restore connections to a small portion of the network. We apologise for the ongoing delays in restoring connection. Next Update: 4PM.</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>05:52:26</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Ennerdale Technicians are continuing repairs. We apologise for the extended downtime. Next Update: 12PM.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>06:20:31</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Ennerdale Our technical team is back on-site and actively working to restore service to the community. The team has begun splicing the remaining two domes, a critical step in completing the infrastructure repairs. Work is progressing steadily, and all efforts are focused on restoring full service as quickly and safely as possible. Next Update: 11AM.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>17:59:50</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Ennerdale Our technical team is currently tracing the fibre route to identify further breaks affecting more clients. We apologise for the ongoing delays and we aim to have service restored as soon as possible. Next Update: 8AM.</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>06:03:30</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Ennerdale Technicians are continuing repairs. We apologise for the extended downtime. Next Update: 12PM.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>08:57:56</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Ennerdale Our technical team is still on-site and actively splicing the remaining two domes, which is a critical step in completing the infrastructure repairs. Work is progressing steadily, and all efforts are focused on restoring full service as quickly and safely as possible. Next Update: 2PM.</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>13:59:11</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Ennerdale Technicians are going house to house and clients are beginning to restore. We appreciate your patience during this outage. Next Update: 8AM.</p> <p><small>May <var data-var='date'> 3</var>, <var data-var='time'>09:19:42</var> GMT+0</small><br><strong>Resolved</strong> - 🚨 Evotel Notice🚨 Ennerdale Technicians will continue to work house-to-house restoring the final group of clients still affected by the outage. Thank you for your patience..</p> ]]> Wed, 29 Apr 2026 12:26:42 +0000 https://status.evotel.co.za/incident/cmok14kv800doqz30lifploc2 https://status.evotel.co.za/incident/cmok14kv800doqz30lifploc2 Randfontein Packet Losses Type: Incident Duration: 15 hours and 19 minutes Affected Components: Randfontein Apr 28, 15:08:15 GMT+0 - Investigating - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Randfontein We would like to inform our clients that there are packet losses which may be affecting connectivity and causing intermittent service disruptions. Our team is aware of the issue and is actively investigating to restore a stable connection as quickly as possible. We appreciate your patience and understanding. Further updates will be shared accordingly. Next Update: 20:00 Apr 29, 06:27:32 GMT+0 - Resolved - 🚨 Evotel Notice🚨 Randfontein Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you <https://support.evotel.co.za/open.php> Type: Incident

Duration: 15 hours and 19 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>15:08:15</var> GMT+0</small><br><strong>Investigating</strong> - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Randfontein We would like to inform our clients that there are packet losses which may be affecting connectivity and causing intermittent service disruptions. Our team is aware of the issue and is actively investigating to restore a stable connection as quickly as possible. We appreciate your patience and understanding. Further updates will be shared accordingly. Next Update: 20:00 .</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>06:27:32</var> GMT+0</small><br><strong>Resolved</strong> - 🚨 Evotel Notice🚨 Randfontein Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you <https://support.evotel.co.za/open.php>.</p> ]]> Tue, 28 Apr 2026 15:08:15 +0000 https://status.evotel.co.za/incident/cmoirgg7c06rakatdtay574ds https://status.evotel.co.za/incident/cmoirgg7c06rakatdtay574ds Virginia Break Type: Incident Duration: 1 day, 11 hours and 44 minutes Affected Components: Virginia Apr 29, 09:05:02 GMT+0 - Identified - 🚨 Evotel Notice🚨 Virginia Our technical team remains on site, splicing the affected cable to restore service to the remaining impacted clients. Significant progress has been made, and some clients are already beginning to come back online. Our team is committed to resolving the issue as quickly as possible and will provide further updates as progress continues. Next Update: 2PM Apr 28, 06:21:43 GMT+0 - Investigating - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Virginia Our team is aware of the ongoing outage in the area and are working to fix it as soon as possible. Thank you for your patience. Further updates will follow at the given times below. Next Update: 11:00 Apr 29, 11:55:38 GMT+0 - Identified - 🚨 Evotel Notice🚨 Virginia Our technical team is still on site, splicing the affected cable to restore service to the remaining impacted clients. Significant progress has been made, and some clients are already beginning to come back online. Our team is committed to resolving the issue as quickly as possible and will provide further updates as progress continues. Next Update: 5PM Apr 28, 09:13:55 GMT+0 - Identified - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Virginia Our team remains on site and is currently busy tracing the fault to identify and resolve any remaining issues in the area. Work is actively continuing to restore all affected connections as soon as possible. We appreciate your patience and understanding during this process. Further updates will be shared as progress continues. Next Update: 14:00 Apr 29, 15:02:11 GMT+0 - Identified - 🚨 Evotel Notice🚨 Virginia Our technical team is still on site, splicing the affected cable to restore service to the remaining impacted clients. Significant progress has been made, and majority of the clients are back online. Our team is committed to resolving the issue as quickly as possible and will provide further updates as progress continues. Next Update: 8PM Apr 29, 18:06:02 GMT+0 - Resolved - 🚨 Evotel Notice🚨 Virginia Service to your area has been restored. Thank you for your patience. Apr 28, 11:54:24 GMT+0 - Identified - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Virginia Our team remains on site and is currently busy stringing the new cable as part of the ongoing repair work. This is an important step toward restoring all affected connections as quickly as possible. We appreciate your patience and understanding while progress continues. Further updates will be shared accordingly. Next Update: 17:00 Apr 28, 14:51:50 GMT+0 - Identified - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Virginia Our team is still on the ground and splicing work is currently still underway as part of the ongoing repair process. Progress is being made to restore all affected connections as quickly and safely as possible. We appreciate your patience and understanding during this time. Further updates will be shared as work continues. Next Update: 20:00 Apr 29, 06:04:31 GMT+0 - Identified - 🚨 Evotel Notice🚨 Virginia Our technical team is back on site and continuing with restoration efforts. They are currently splicing the final tube, and we anticipate that all remaining clients will be reconnected shortly. Next Update: 11AM Apr 28, 18:06:37 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Virginia Repairs are ongoing. We apologise for the extended downtime, but our teams will remain on site during the night. Thank you for your patience. Delays will be communicated at the times indicated below. Next Update: 8AM or sooner. Type: Incident

Duration: 1 day, 11 hours and 44 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>09:05:02</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Virginia Our technical team remains on site, splicing the affected cable to restore service to the remaining impacted clients. Significant progress has been made, and some clients are already beginning to come back online. Our team is committed to resolving the issue as quickly as possible and will provide further updates as progress continues. Next Update: 2PM.</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>06:21:43</var> GMT+0</small><br><strong>Investigating</strong> - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Virginia Our team is aware of the ongoing outage in the area and are working to fix it as soon as possible. Thank you for your patience. Further updates will follow at the given times below. Next Update: 11:00.</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>11:55:38</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Virginia Our technical team is still on site, splicing the affected cable to restore service to the remaining impacted clients. Significant progress has been made, and some clients are already beginning to come back online. Our team is committed to resolving the issue as quickly as possible and will provide further updates as progress continues. Next Update: 5PM.</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>09:13:55</var> GMT+0</small><br><strong>Identified</strong> - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Virginia Our team remains on site and is currently busy tracing the fault to identify and resolve any remaining issues in the area. Work is actively continuing to restore all affected connections as soon as possible. We appreciate your patience and understanding during this process. Further updates will be shared as progress continues. Next Update: 14:00 .</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>15:02:11</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Virginia Our technical team is still on site, splicing the affected cable to restore service to the remaining impacted clients. Significant progress has been made, and majority of the clients are back online. Our team is committed to resolving the issue as quickly as possible and will provide further updates as progress continues. Next Update: 8PM.</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>18:06:02</var> GMT+0</small><br><strong>Resolved</strong> - 🚨 Evotel Notice🚨 Virginia Service to your area has been restored. Thank you for your patience..</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>11:54:24</var> GMT+0</small><br><strong>Identified</strong> - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Virginia Our team remains on site and is currently busy stringing the new cable as part of the ongoing repair work. This is an important step toward restoring all affected connections as quickly as possible. We appreciate your patience and understanding while progress continues. Further updates will be shared accordingly. Next Update: 17:00.</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>14:51:50</var> GMT+0</small><br><strong>Identified</strong> - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Virginia Our team is still on the ground and splicing work is currently still underway as part of the ongoing repair process. Progress is being made to restore all affected connections as quickly and safely as possible. We appreciate your patience and understanding during this time. Further updates will be shared as work continues. Next Update: 20:00 .</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>06:04:31</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Virginia Our technical team is back on site and continuing with restoration efforts. They are currently splicing the final tube, and we anticipate that all remaining clients will be reconnected shortly. Next Update: 11AM.</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>18:06:37</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Virginia Repairs are ongoing. We apologise for the extended downtime, but our teams will remain on site during the night. Thank you for your patience. Delays will be communicated at the times indicated below. Next Update: 8AM or sooner..</p> ]]> Tue, 28 Apr 2026 06:21:43 +0000 https://status.evotel.co.za/incident/cmoi8nbxo006vsjzslier8qjr https://status.evotel.co.za/incident/cmoi8nbxo006vsjzslier8qjr Rustenburg Maintenance Type: Maintenance Duration: 6 hours Affected Components: Bergsig, Protea Park Apr 27, 22:00:00 GMT+0 - Identified - 🚨Evotel Maintenance🚨 Rustenburg Date: 28 April, Tuesday Time: 00:00 AM to 06:00 AM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. Apr 27, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 28, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance🚨 Rustenburg Date: 28 April, Tuesday Time: 00:00 AM to 06:00 AM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience..</p> <p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 27 Apr 2026 22:00:00 +0000 https://status.evotel.co.za/maintenance/cmoe41inq0e8jx6jexwdar69g https://status.evotel.co.za/maintenance/cmoe41inq0e8jx6jexwdar69g Virginia Maintenance Type: Maintenance Duration: 6 hours Affected Components: Virginia Apr 26, 12:00:00 GMT+0 - Identified - 🚨 Evotel Maintenance Notice 🚨 Virginia Date: 26 April 2026, Sunday Time: 14:00 - 20:00 Please be advised that clients may experience service downtime during this period. There has been a delay in the maintenance process, and updates will be provided accordingly. Any further developments will be communicated promptly. We appreciate your patience and understanding. Apr 26, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 26, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Maintenance Notice 🚨 Virginia Date: 26 April 2026, Sunday Time: 14:00 - 20:00 Please be advised that clients may experience service downtime during this period. There has been a delay in the maintenance process, and updates will be provided accordingly. Any further developments will be communicated promptly. We appreciate your patience and understanding..</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>12:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 26 Apr 2026 12:00:00 +0000 https://status.evotel.co.za/maintenance/cmo2xpigr00dz75g3xx08fhuc https://status.evotel.co.za/maintenance/cmo2xpigr00dz75g3xx08fhuc Vryheid Maintenance Type: Maintenance Duration: 6 hours and 30 minutes Affected Components: Vryheid Apr 26, 05:00:00 GMT+0 - Identified - 🚨Evotel Maintenance🚨 Vryheid Date: 26 April, Sunday Time: 07:00 to 13:30 Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. Apr 26, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 26, 11:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours and 30 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance🚨 Vryheid Date: 26 April, Sunday Time: 07:00 to 13:30 Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience..</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 26 Apr 2026 05:00:00 +0000 https://status.evotel.co.za/maintenance/cmobcus9g00476f3w269a6xr8 https://status.evotel.co.za/maintenance/cmobcus9g00476f3w269a6xr8 Odendaalsrus Maintenance Type: Maintenance Duration: 6 hours Affected Components: Odendaalsrus Apr 25, 05:00:00 GMT+0 - Identified - 🚨 Evotel Maintenance Notice 🚨 Odendaalsrus Time: 07:00 AM - 13:00 PM Date: 25 April 2026, Saturday Please be advised that clients may experience service downtime during this period. There has been a delay in the maintenance process, and updates will be provided accordingly. Any further developments will be communicated promptly. We appreciate your patience and understanding. Apr 25, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 25, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Maintenance Notice 🚨 Odendaalsrus Time: 07:00 AM - 13:00 PM Date: 25 April 2026, Saturday Please be advised that clients may experience service downtime during this period. There has been a delay in the maintenance process, and updates will be provided accordingly. Any further developments will be communicated promptly. We appreciate your patience and understanding..</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 25 Apr 2026 05:00:00 +0000 https://status.evotel.co.za/maintenance/cmo2pk9d90dto7ds866crsjo2 https://status.evotel.co.za/maintenance/cmo2pk9d90dto7ds866crsjo2 Witbank Type: Incident Duration: 10 hours and 57 minutes Affected Components: Panorama Apr 25, 06:39:22 GMT+0 - Resolved - 🚨Evotel Notice🚨 Witbank Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://support.evotel.co.za/open.php> Apr 24, 19:42:00 GMT+0 - Identified - 🚨Evotel Notice🚨 Witbank Portions of Witbank are currently impacted by a network service outage. We apologise for this disruption. Technicians are on site working to restore connection, and progressive updates will be provided at the time indicated below. Next update: 8AM or sooner. Type: Incident

Duration: 10 hours and 57 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>06:39:22</var> GMT+0</small><br><strong>Resolved</strong> - 🚨Evotel Notice🚨 Witbank Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://support.evotel.co.za/open.php>.</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>19:42:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Witbank Portions of Witbank are currently impacted by a network service outage. We apologise for this disruption. Technicians are on site working to restore connection, and progressive updates will be provided at the time indicated below. Next update: 8AM or sooner..</p> ]]> Fri, 24 Apr 2026 19:42:00 +0000 https://status.evotel.co.za/incident/cmodbh1ye00vf80o1twk6hevd https://status.evotel.co.za/incident/cmodbh1ye00vf80o1twk6hevd Rustenburg Break Type: Incident Duration: 7 days, 23 hours and 20 minutes Affected Components: Kroondal, Bergsig, External Services, Protea Park Apr 29, 09:04:27 GMT+0 - Identified - 🚨 Evotel Notice🚨 Rustenburg Our technical team has identified municipal maintenance in the area as the cause of the network disruption. Technicians are on standby and ready to begin restoration work as soon as the municipal activities have been completed. Next Update: 2PM Apr 29, 11:54:26 GMT+0 - Identified - 🚨 Evotel Notice🚨 Rustenburg Our technical team is still on site and have begun restoration efforts. Additional resources have been deployed to support the work, and the team is focused on restoring service as quickly as possible. Next Update: 5PM Apr 26, 12:03:55 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg Repair work in the area is still ongoing. Our teams remain on site and are actively working to resolve the issue and restore all affected connections. Splicing has commenced, and progress is being made toward full network restoration. While work continues, some clients may still experience service disruptions. Please be assured that every effort is being made to complete the repairs as quickly as possible and ensure a stable connection. We sincerely apologise for the inconvenience caused and appreciate your continued patience. Next Update: 5PM May 1, 07:01:51 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West Technicians are assisting the final batch of impacted clients on a case-by-case basis. Please keep an eye on your phone as our technicians may contact you if access to your property is necessary. We apologise for the ongoing downtime. Next Update: 12PM Apr 28, 09:16:24 GMT+0 - Identified - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Rustenburg Thlabane West Our team is currently on site and actively troubleshooting the issue affecting the area. Every effort is being made to identify the cause and restore all impacted connections as quickly as possible. We appreciate your continued patience and understanding during this time. Further updates will be provided as progress continues. Next Update: 14:00 Apr 24, 06:42:25 GMT+0 - Investigating - 🚨Evotel Notice🚨 Rustenburg We are aware of the network disruption affecting some clients in the community. Our team is on-site working on restoring service to the community. Next Update: 11AM Apr 27, 18:02:38 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Rustenburg: We currently anticipate reconnection tonight. Delays will be communicated at the times indicated below. Investigating: Thlabane West Service Restored: Safari Tuine Oos-Einde Kroondal Protea Park Next update: 8AM or sooner. Apr 30, 11:38:13 GMT+0 - Identified - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West Installation of new infrastructure is going well, and our technical team is making every effort to complete the restoration as quickly as possible. Service to some clients has since been restored and our team is committed to restoring full service to the remaining affected clients in the community. Next Update: 5PM Apr 24, 09:00:10 GMT+0 - Investigating - 🚨Evotel Notice🚨 Rustenburg Our technical team remains on site and is actively investigating the cause of the network disruption. Once the root cause has been identified, restoration efforts will commence immediately. Next Update: 2PM Apr 28, 11:56:54 GMT+0 - Identified - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Rustenburg Thlabane West Repair work in the area is still underway. Our team remains on site and is working hard to restore all affected connections as soon as possible. We appreciate your patience and understanding while progress continues. Next Update: 17:00 Apr 29, 18:05:37 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West New infrastructure has been installed, and technicians are still working during the evening. We aim to have service restored tonight, but further delays will be communicated at the times indicated below. Next Update: 8AM or sooner Apr 25, 06:37:36 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg Repair work in the affected area is still in progress. Our teams are actively on site, working to identify and resolve the fault as quickly as possible. While this work continues, some clients may still experience service interruptions. We want to assure you that every effort is being made to restore all connections as soon as possible and to ensure a stable service once completed. We sincerely apologise for the inconvenience caused and appreciate your continued patience. Further updates will be provided as progress continues. Next Update: 11:00 Apr 24, 11:58:38 GMT+0 - Investigating - 🚨Evotel Notice🚨 Rustenburg Our technical team remains on site and is actively investigating the cause of the network disruption. Once the root cause has been identified, restoration efforts will commence immediately. Next Update: 5PM Apr 29, 15:12:33 GMT+0 - Identified - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West Our technical team is still on site working on restoring service to the community. The municipal maintenance has caused severe damage which has also contributed to the elevated network levels which are causing service disruption in Tlhabane. Additional resources have been deployed to support the work, and the team is focused on restoring service as quickly as possible. Next Update: 8PM Apr 28, 14:45:01 GMT+0 - Identified - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Rustenburg Thlabane West Our team remains on site and is currently busy tracing as part of the ongoing repair work. This is an important step toward restoring all affected connections as quickly as possible. We appreciate your patience and understanding while progress continues. Further updates will be shared accordingly. Next Update: 20:00 Apr 25, 08:41:36 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg Affected lines in the area are currently being gradually restored. Our teams have made good progress on site and continue working to bring all remaining connections back online. While many clients may already be experiencing improved service, some may still face connectivity issues as final restoration work continues. Our teams remain on the ground, ensuring all lines are fully restored and stable. We appreciate your patience and understanding during this time. Further updates will be shared as progress continues. Next Update: 14:00 Apr 30, 14:54:27 GMT+0 - Identified - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West The team is still on on-site installing new infrastructure. Service to some clients has since been restored and our team is committed to restoring full service to the remaining affected clients in the community. Next Update: 8PM Apr 29, 06:05:42 GMT+0 - Investigating - 🚨 Evotel Notice🚨 Rustenburg Our technical team is back on site and continuing with restoration efforts. We sincerely apologize for the prolonged network downtime and appreciate your patience during this period. Next Update: 11AM May 1, 10:17:21 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West Oos-Einde Technicians have identified damaged infrastructure, and further investigations are underway. Repairs will begin once investigations have concluded. Next Update: 4PM May 2, 06:02:20 GMT+0 - Resolved - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West Oos-Einde The final affected clients will be assisted on a case-by-case basis. Thank you for your patience during this downtime. Apr 30, 06:21:03 GMT+0 - Identified - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West Our technical team is back on-site and actively working to restore service to the community. New infrastructure is currently being installed, and technicians are making every effort to complete the restoration as quickly as possible. Next Update: 11AM Apr 30, 08:58:32 GMT+0 - Identified - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West Our technical team is still on-site and actively working to restore service to the community. Installation of new infrastructure is going well, and our technical team is making every effort to complete the restoration as quickly as possible. Next Update: 2PM Apr 25, 12:19:35 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg Repair work in the area is still ongoing. Our teams remain on site and are actively working to resolve the issue and restore all affected connections. Some clients may continue to experience service disruptions while this process is underway. Please rest assured that every effort is being made to complete the repairs as quickly as possible and ensure a stable service. We sincerely apologise for the inconvenience caused and appreciate your continued patience. Further updates will be shared as progress continues. Next Update: 08:00 Apr 30, 18:00:13 GMT+0 - Monitoring - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West We apologise for the ongoing downtime. Work on site is progressing, and we hope to have service restored as soon as possible. Next Update: 8AM Apr 28, 18:05:45 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Rustenburg Thlabane West Our team continues fibre tracing, and repairs will begin tomorrow. We apologise for the extended downtime on the network. Next Update: 8AM or sooner. Apr 26, 14:36:38 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg Repair work in the area is still ongoing. Our teams remain on site and are actively working to resolve the issue and restore all affected connections. Splicing has commenced, and progress is being made toward full network restoration. While work continues, some clients may still experience service disruptions. Please be assured that every effort is being made to complete the repairs as quickly as possible and ensure a stable connection. We sincerely apologise for the inconvenience caused and appreciate your continued patience. Next Update: 8AM Apr 26, 06:16:49 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg Repair work in the area is still ongoing. Our teams remain on site and are actively working to resolve the issue and restore all affected connections. Splicing has begun, and our team continues to work actively on restoring the network. Some clients may continue to experience service disruptions while this process is underway. Please rest assured that every effort is being made to complete the repairs as quickly as possible and ensure a stable service. We sincerely apologise for the inconvenience caused and appreciate your continued patience. Further updates will be shared as progress continues. Next Update: 11AM Apr 26, 09:05:25 GMT+0 - Resolved - This incident has been resolved. Apr 26, 09:05:57 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Rustenburg Repair work in the area is still ongoing. Our teams remain on site and are actively working to resolve the issue and restore all affected connections. Splicing has begun, and our team continues to work actively on restoring the network. Some clients may continue to experience service disruptions while this process is underway. Please rest assured that every effort is being made to complete the repairs as quickly as possible and ensure a stable service. We sincerely apologise for the inconvenience caused and appreciate your continued patience. Further updates will be shared as progress continues. Next Update: 2PM Apr 27, 12:15:10 GMT+0 - Monitoring - 🚨Evotel Notice🚨 **_Rustenburg:_** Safari Tuine - Repairs underway. Oos Einde - Repairs finalised. Lines are currently being configured to restore the clients remaining offline. Kroondal - Most clients have restored but a number remain offline. Investigations are continuing. Next update: 4PM or sooner. Apr 27, 13:59:37 GMT+0 - Monitoring - 🚨Evotel Notice🚨 **_Rustenburg:_** We currently anticipate reconnection tonight. Delays will be communicated at the times indicated below. Safari Tuine:Repairs underway. Oos-Einde: Repairs finalised. Lines are currently being configured to restore the clients remaining offline. Kroondal: Most clients have restored but a number remain offline. Investigations are continuing. Protea Park: Teams will begin repairs once they have completed Kroondal and Safari Tuine. Next update: 8PM or sooner. Apr 24, 19:43:29 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg Due to the ongoing delays caused by the weather, repairs have been suspended until further notice. Our team will provide updates on progress once repairs continue. Thank you for your understanding. Next Update: 8AM or sooner. Type: Incident

Duration: 7 days, 23 hours and 20 minutes

Affected Components: , , ,

<p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>09:04:27</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Rustenburg Our technical team has identified municipal maintenance in the area as the cause of the network disruption. Technicians are on standby and ready to begin restoration work as soon as the municipal activities have been completed. Next Update: 2PM.</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>11:54:26</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Rustenburg Our technical team is still on site and have begun restoration efforts. Additional resources have been deployed to support the work, and the team is focused on restoring service as quickly as possible. Next Update: 5PM.</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>12:03:55</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg Repair work in the area is still ongoing. Our teams remain on site and are actively working to resolve the issue and restore all affected connections. Splicing has commenced, and progress is being made toward full network restoration. While work continues, some clients may still experience service disruptions. Please be assured that every effort is being made to complete the repairs as quickly as possible and ensure a stable connection. We sincerely apologise for the inconvenience caused and appreciate your continued patience. Next Update: 5PM.</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>07:01:51</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West Technicians are assisting the final batch of impacted clients on a case-by-case basis. Please keep an eye on your phone as our technicians may contact you if access to your property is necessary. We apologise for the ongoing downtime. Next Update: 12PM.</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>09:16:24</var> GMT+0</small><br><strong>Identified</strong> - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Rustenburg Thlabane West Our team is currently on site and actively troubleshooting the issue affecting the area. Every effort is being made to identify the cause and restore all impacted connections as quickly as possible. We appreciate your continued patience and understanding during this time. Further updates will be provided as progress continues. Next Update: 14:00.</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>06:42:25</var> GMT+0</small><br><strong>Investigating</strong> - 🚨Evotel Notice🚨 Rustenburg We are aware of the network disruption affecting some clients in the community. Our team is on-site working on restoring service to the community. Next Update: 11AM.</p> <p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>18:02:38</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Rustenburg: We currently anticipate reconnection tonight. Delays will be communicated at the times indicated below. Investigating: Thlabane West Service Restored: Safari Tuine Oos-Einde Kroondal Protea Park Next update: 8AM or sooner..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>11:38:13</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West Installation of new infrastructure is going well, and our technical team is making every effort to complete the restoration as quickly as possible. Service to some clients has since been restored and our team is committed to restoring full service to the remaining affected clients in the community. Next Update: 5PM.</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>09:00:10</var> GMT+0</small><br><strong>Investigating</strong> - 🚨Evotel Notice🚨 Rustenburg Our technical team remains on site and is actively investigating the cause of the network disruption. Once the root cause has been identified, restoration efforts will commence immediately. Next Update: 2PM.</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>11:56:54</var> GMT+0</small><br><strong>Identified</strong> - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Rustenburg Thlabane West Repair work in the area is still underway. Our team remains on site and is working hard to restore all affected connections as soon as possible. We appreciate your patience and understanding while progress continues. Next Update: 17:00 .</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>18:05:37</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West New infrastructure has been installed, and technicians are still working during the evening. We aim to have service restored tonight, but further delays will be communicated at the times indicated below. Next Update: 8AM or sooner.</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>06:37:36</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg Repair work in the affected area is still in progress. Our teams are actively on site, working to identify and resolve the fault as quickly as possible. While this work continues, some clients may still experience service interruptions. We want to assure you that every effort is being made to restore all connections as soon as possible and to ensure a stable service once completed. We sincerely apologise for the inconvenience caused and appreciate your continued patience. Further updates will be provided as progress continues. Next Update: 11:00.</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>11:58:38</var> GMT+0</small><br><strong>Investigating</strong> - 🚨Evotel Notice🚨 Rustenburg Our technical team remains on site and is actively investigating the cause of the network disruption. Once the root cause has been identified, restoration efforts will commence immediately. Next Update: 5PM.</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>15:12:33</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West Our technical team is still on site working on restoring service to the community. The municipal maintenance has caused severe damage which has also contributed to the elevated network levels which are causing service disruption in Tlhabane. Additional resources have been deployed to support the work, and the team is focused on restoring service as quickly as possible. Next Update: 8PM.</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>14:45:01</var> GMT+0</small><br><strong>Identified</strong> - ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Evotel Notice ![🚨](https://static.xx.fbcdn.net/images/emoji.php/v9/t45/1/16/1f6a8.png) Rustenburg Thlabane West Our team remains on site and is currently busy tracing as part of the ongoing repair work. This is an important step toward restoring all affected connections as quickly as possible. We appreciate your patience and understanding while progress continues. Further updates will be shared accordingly. Next Update: 20:00.</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>08:41:36</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg Affected lines in the area are currently being gradually restored. Our teams have made good progress on site and continue working to bring all remaining connections back online. While many clients may already be experiencing improved service, some may still face connectivity issues as final restoration work continues. Our teams remain on the ground, ensuring all lines are fully restored and stable. We appreciate your patience and understanding during this time. Further updates will be shared as progress continues. Next Update: 14:00.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>14:54:27</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West The team is still on on-site installing new infrastructure. Service to some clients has since been restored and our team is committed to restoring full service to the remaining affected clients in the community. Next Update: 8PM.</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>06:05:42</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Evotel Notice🚨 Rustenburg Our technical team is back on site and continuing with restoration efforts. We sincerely apologize for the prolonged network downtime and appreciate your patience during this period. Next Update: 11AM.</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>10:17:21</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West Oos-Einde Technicians have identified damaged infrastructure, and further investigations are underway. Repairs will begin once investigations have concluded. Next Update: 4PM.</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>06:02:20</var> GMT+0</small><br><strong>Resolved</strong> - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West Oos-Einde The final affected clients will be assisted on a case-by-case basis. Thank you for your patience during this downtime..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>06:21:03</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West Our technical team is back on-site and actively working to restore service to the community. New infrastructure is currently being installed, and technicians are making every effort to complete the restoration as quickly as possible. Next Update: 11AM.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>08:58:32</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West Our technical team is still on-site and actively working to restore service to the community. Installation of new infrastructure is going well, and our technical team is making every effort to complete the restoration as quickly as possible. Next Update: 2PM.</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>12:19:35</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg Repair work in the area is still ongoing. Our teams remain on site and are actively working to resolve the issue and restore all affected connections. Some clients may continue to experience service disruptions while this process is underway. Please rest assured that every effort is being made to complete the repairs as quickly as possible and ensure a stable service. We sincerely apologise for the inconvenience caused and appreciate your continued patience. Further updates will be shared as progress continues. Next Update: 08:00.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>18:00:13</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice🚨 Rustenburg Tlhabane West We apologise for the ongoing downtime. Work on site is progressing, and we hope to have service restored as soon as possible. Next Update: 8AM.</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>18:05:45</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Rustenburg Thlabane West Our team continues fibre tracing, and repairs will begin tomorrow. We apologise for the extended downtime on the network. Next Update: 8AM or sooner..</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>14:36:38</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg Repair work in the area is still ongoing. Our teams remain on site and are actively working to resolve the issue and restore all affected connections. Splicing has commenced, and progress is being made toward full network restoration. While work continues, some clients may still experience service disruptions. Please be assured that every effort is being made to complete the repairs as quickly as possible and ensure a stable connection. We sincerely apologise for the inconvenience caused and appreciate your continued patience. Next Update: 8AM.</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>06:16:49</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg Repair work in the area is still ongoing. Our teams remain on site and are actively working to resolve the issue and restore all affected connections. Splicing has begun, and our team continues to work actively on restoring the network. Some clients may continue to experience service disruptions while this process is underway. Please rest assured that every effort is being made to complete the repairs as quickly as possible and ensure a stable service. We sincerely apologise for the inconvenience caused and appreciate your continued patience. Further updates will be shared as progress continues. Next Update: 11AM.</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>09:05:25</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>09:05:57</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Rustenburg Repair work in the area is still ongoing. Our teams remain on site and are actively working to resolve the issue and restore all affected connections. Splicing has begun, and our team continues to work actively on restoring the network. Some clients may continue to experience service disruptions while this process is underway. Please rest assured that every effort is being made to complete the repairs as quickly as possible and ensure a stable service. We sincerely apologise for the inconvenience caused and appreciate your continued patience. Further updates will be shared as progress continues. Next Update: 2PM.</p> <p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>12:15:10</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 **_Rustenburg:_** Safari Tuine - Repairs underway. Oos Einde - Repairs finalised. Lines are currently being configured to restore the clients remaining offline. Kroondal - Most clients have restored but a number remain offline. Investigations are continuing. Next update: 4PM or sooner..</p> <p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>13:59:37</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 **_Rustenburg:_** We currently anticipate reconnection tonight. Delays will be communicated at the times indicated below. Safari Tuine:Repairs underway. Oos-Einde: Repairs finalised. Lines are currently being configured to restore the clients remaining offline. Kroondal: Most clients have restored but a number remain offline. Investigations are continuing. Protea Park: Teams will begin repairs once they have completed Kroondal and Safari Tuine. Next update: 8PM or sooner..</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>19:43:29</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg Due to the ongoing delays caused by the weather, repairs have been suspended until further notice. Our team will provide updates on progress once repairs continue. Thank you for your understanding. Next Update: 8AM or sooner..</p> ]]> Fri, 24 Apr 2026 06:42:25 +0000 https://status.evotel.co.za/incident/cmocjmisu002k2b5qz4mc8ml3 https://status.evotel.co.za/incident/cmocjmisu002k2b5qz4mc8ml3 Newcastle Break Type: Incident Duration: 3 days, 1 hour and 6 minutes Affected Components: Newcastle Apr 23, 14:59:17 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Newcastle Most clients have been restored, and our team continues to work actively and diligently to restore the network and reconnect the remaining clients. Next Update: 8PM Apr 24, 06:59:57 GMT+0 - Investigating - 🚨Evotel Notice🚨 Newcastle Our technical team has returned on-site to continue restoration efforts for the remaining affected clients. However, adverse weather conditions are currently causing delays. Work will resume as soon as it is safe to proceed. Next Update: 11AM Apr 22, 10:35:30 GMT+0 - Investigating - 🚨Evotel Notice🚨 Newcastle Our team is aware of the ongoing outage in the area and are working to fix it as soon as possible. We'll continue to provide updates on the repair progress at the indicated times below. We sincerely apologise for the downtime and thank you for your patience. Next Update: 17:00 Apr 24, 09:01:09 GMT+0 - Investigating - 🚨Evotel Notice🚨 Newcastle Our technical team remains on-site and is ready to continue restoration efforts for affected clients. However, adverse weather conditions have caused significant delays. Work will resume as soon as conditions improve and it is safe to proceed. Next Update: 2PM Apr 23, 17:53:20 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Newcastle Technicians are facing delays due to weather conditions, however repairs are continuing when possible. Thank you for your patience as we work to restore connection. Next Update: 8AM or sooner. Apr 25, 06:38:27 GMT+0 - Identified - 🚨Evotel Notice🚨 Newcastle Services in the affected area are gradually being restored. Our teams have made steady progress on site and continue working to bring all remaining connections back online. While many clients are already experiencing improved connectivity, some may still encounter service disruptions as final restoration work is completed. Please be assured that our teams remain actively on site, addressing any outstanding faults and ensuring that all lines are fully stabilised. We sincerely appreciate your patience and understanding during this time. Further updates will be shared as progress continues. Next update: 11:00 Apr 24, 11:57:55 GMT+0 - Identified - 🚨Evotel Notice🚨 Rustenburg Our technical team remains on site and is actively investigating the cause of the network disruption. Once the root cause has been identified, restoration efforts will commence immediately. Next Update: 5PM Apr 22, 14:47:32 GMT+0 - Identified - 🚨Evotel Notice🚨 Newcastle Steady progress is being made on site. The first joint has been successfully spliced and the team on the ground is now preparing the second joint in an effort to restore connection. This forms part of the ongoing repair process to restore services in the area. We appreciate your continued patience and understanding as our team works to ensure a stable and full restoration. Further updates will be shared as progress continues. Next Update: 20:00 Apr 25, 08:37:45 GMT+0 - Identified - 🚨Evotel Notice🚨 Newcastle Restoration efforts in the impacted area are still ongoing with our technicians present on site and fully engaged in locating and fixing the issue as quickly as possible. Every measure is being taken to reinstate all services promptly and ensure a reliable connection once resolved. We apologise for the disruption and thank you for your patience and understanding. We will continue to share updates as work advances. Next update: 14:00 Apr 23, 06:15:58 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Newcastle Most clients have been restored, and our team continues to work actively to restore the network and reconnect the remaining clients. Next Update: 11AM or sooner. Apr 25, 11:41:09 GMT+0 - Resolved - 🚨Evotel Notice🚨 Newcastle Most of the services in the area have been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://support.evotel.co.za/open.php> Apr 23, 09:05:00 GMT+0 - Identified - 🚨Evotel Notice🚨 Newcastle Most clients have been restored, and our team continues to work actively to restore the network and reconnect the remaining clients. Next Update: 2PM Apr 24, 19:42:38 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Newcastle Due to the ongoing delays caused by the weather, repairs have been suspended until further notice. Our team will provide updates on progress once repairs continue. Thank you for your understanding. Next Update: 8AM or sooner. Apr 23, 12:03:50 GMT+0 - Identified - 🚨Evotel Notice🚨 Newcastle Most clients have been restored, and our team continues to work actively and diligently to restore the network and reconnect the remaining clients. Next Update: 5PM Type: Incident

Duration: 3 days, 1 hour and 6 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>14:59:17</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Newcastle Most clients have been restored, and our team continues to work actively and diligently to restore the network and reconnect the remaining clients. Next Update: 8PM.</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>06:59:57</var> GMT+0</small><br><strong>Investigating</strong> - 🚨Evotel Notice🚨 Newcastle Our technical team has returned on-site to continue restoration efforts for the remaining affected clients. However, adverse weather conditions are currently causing delays. Work will resume as soon as it is safe to proceed. Next Update: 11AM.</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>10:35:30</var> GMT+0</small><br><strong>Investigating</strong> - 🚨Evotel Notice🚨 Newcastle Our team is aware of the ongoing outage in the area and are working to fix it as soon as possible. We'll continue to provide updates on the repair progress at the indicated times below. We sincerely apologise for the downtime and thank you for your patience. Next Update: 17:00.</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>09:01:09</var> GMT+0</small><br><strong>Investigating</strong> - 🚨Evotel Notice🚨 Newcastle Our technical team remains on-site and is ready to continue restoration efforts for affected clients. However, adverse weather conditions have caused significant delays. Work will resume as soon as conditions improve and it is safe to proceed. Next Update: 2PM.</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>17:53:20</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Newcastle Technicians are facing delays due to weather conditions, however repairs are continuing when possible. Thank you for your patience as we work to restore connection. Next Update: 8AM or sooner..</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>06:38:27</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Newcastle Services in the affected area are gradually being restored. Our teams have made steady progress on site and continue working to bring all remaining connections back online. While many clients are already experiencing improved connectivity, some may still encounter service disruptions as final restoration work is completed. Please be assured that our teams remain actively on site, addressing any outstanding faults and ensuring that all lines are fully stabilised. We sincerely appreciate your patience and understanding during this time. Further updates will be shared as progress continues. Next update: 11:00.</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>11:57:55</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Rustenburg Our technical team remains on site and is actively investigating the cause of the network disruption. Once the root cause has been identified, restoration efforts will commence immediately. Next Update: 5PM.</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>14:47:32</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Newcastle Steady progress is being made on site. The first joint has been successfully spliced and the team on the ground is now preparing the second joint in an effort to restore connection. This forms part of the ongoing repair process to restore services in the area. We appreciate your continued patience and understanding as our team works to ensure a stable and full restoration. Further updates will be shared as progress continues. Next Update: 20:00.</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>08:37:45</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Newcastle Restoration efforts in the impacted area are still ongoing with our technicians present on site and fully engaged in locating and fixing the issue as quickly as possible. Every measure is being taken to reinstate all services promptly and ensure a reliable connection once resolved. We apologise for the disruption and thank you for your patience and understanding. We will continue to share updates as work advances. Next update: 14:00.</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>06:15:58</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Newcastle Most clients have been restored, and our team continues to work actively to restore the network and reconnect the remaining clients. Next Update: 11AM or sooner..</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>11:41:09</var> GMT+0</small><br><strong>Resolved</strong> - 🚨Evotel Notice🚨 Newcastle Most of the services in the area have been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://support.evotel.co.za/open.php>.</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>09:05:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Newcastle Most clients have been restored, and our team continues to work actively to restore the network and reconnect the remaining clients. Next Update: 2PM.</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>19:42:38</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Newcastle Due to the ongoing delays caused by the weather, repairs have been suspended until further notice. Our team will provide updates on progress once repairs continue. Thank you for your understanding. Next Update: 8AM or sooner..</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>12:03:50</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Newcastle Most clients have been restored, and our team continues to work actively and diligently to restore the network and reconnect the remaining clients. Next Update: 5PM.</p> ]]> Wed, 22 Apr 2026 10:35:30 +0000 https://status.evotel.co.za/incident/cmo9x2lv1007rsb1wgxo4m9hq https://status.evotel.co.za/incident/cmo9x2lv1007rsb1wgxo4m9hq Upington Type: Incident Duration: 13 hours and 47 minutes Affected Components: Upington Apr 20, 17:26:38 GMT+0 - Investigating - 🚨Evotel Notice🚨 Upington Your area is impacted by intermittent service. We apologise for these disruptions, and technicians are working to restore stability to the region as quickly as possible. Updates will be provided at the times indicated below: Next update: 8am or sooner. Apr 21, 07:13:17 GMT+0 - Resolved - 🚨Evotel Notice🚨 Upington All services in the area have been successfully restored. Thank you for your patience. Type: Incident

Duration: 13 hours and 47 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>17:26:38</var> GMT+0</small><br><strong>Investigating</strong> - 🚨Evotel Notice🚨 Upington Your area is impacted by intermittent service. We apologise for these disruptions, and technicians are working to restore stability to the region as quickly as possible. Updates will be provided at the times indicated below: Next update: 8am or sooner..</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>07:13:17</var> GMT+0</small><br><strong>Resolved</strong> - 🚨Evotel Notice🚨 Upington All services in the area have been successfully restored. Thank you for your patience..</p> ]]> Mon, 20 Apr 2026 17:26:38 +0000 https://status.evotel.co.za/incident/cmo7gvl60000vxh9y0kn6fuwn https://status.evotel.co.za/incident/cmo7gvl60000vxh9y0kn6fuwn Rustenburg Maintenance Type: Maintenance Duration: 14 days, 14 hours and 25 minutes Affected Components: Bergsig, Protea Park Apr 19, 22:00:00 GMT+0 - Identified - 🚨Evotel Maintenance🚨 Rustenburg Date: 21 April, Tuesday Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused. Thank you for your patience. Jun 4, 12:24:40 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 14 days, 14 hours and 25 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance🚨 Rustenburg Date: 21 April, Tuesday Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused. Thank you for your patience..</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>12:24:40</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 19 Apr 2026 22:00:00 +0000 https://status.evotel.co.za/maintenance/cmo8admvs000gsqmigdanntmb https://status.evotel.co.za/maintenance/cmo8admvs000gsqmigdanntmb Middelburg Type: Incident Duration: 1 day, 10 hours and 24 minutes Affected Components: Middelburg Apr 20, 11:57:16 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Middleburg Our team remains on site working to restore service to the affected clients. Unfortunately, progress has been delayed due to environmental challenges in the work area, which pose a safety risk and require additional precautions. Additional resources have been requested to assist in addressing this. Restoration work will continue as soon as it is safe to proceed. Next update: 5PM Apr 20, 15:03:52 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Middleburg Our team remains on site working to restore service to the affected clients. The team is currently splicing on site; however, progress has been delayed due to environmental challenges in the work area, which pose a safety risk and require additional precautions. Additional resources have been requested to assist in addressing this. Restoration work will continue as soon as it is safe to proceed. Next update: 8PM Apr 20, 17:42:54 GMT+0 - Resolved - 🚨Evotel Notice🚨 Middelburg Service to your area has been restored. Thank you for your patience. Apr 19, 17:53:52 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Middleburg Our team has identified the fault impacting the region, however, due to the damage, we currently anticipate extended downtime. We will progressive updates as they become available. Next update: 8AM or sooner. Apr 19, 07:18:47 GMT+0 - Investigating - 🚨 Evotel Notice 🚨 Middelburg Technicians have identified an isolated break in your area. We apologise for these disruption. Repairs are underway and we aim to have service restored as quickly as possible. Next update: 2PM or sooner. Apr 20, 07:29:25 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Middleburg Our team remains on site working to restore service to the affected clients. Unfortunately, progress has been delayed due to environmental challenges in the work area, which pose a safety risk and require additional precautions. Additional resources have been requested to assist in addressing this. Restoration work will continue as soon as it is safe to proceed. Next update: 11AM Apr 20, 09:08:46 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Middleburg Our team remains on site, working to restore service to the affected clients. Unfortunately, progress has been delayed due to environmental challenges in the work area, which pose a safety risk and require additional precautions. Additional resources have been requested to assist in addressing this. Restoration work will continue as soon as it is safe to proceed. Next update: 2PM Apr 20, 11:54:19 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Middleburg Our team remains on site, working to restore service to the affected clients. Unfortunately, progress has been delayed due to environmental challenges in the work area, which pose a safety risk and require additional precautions. Additional resources have been requested to assist in addressing this. Restoration work will continue as soon as it is safe to proceed. Next update: 5PM Type: Incident

Duration: 1 day, 10 hours and 24 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>11:57:16</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Middleburg Our team remains on site working to restore service to the affected clients. Unfortunately, progress has been delayed due to environmental challenges in the work area, which pose a safety risk and require additional precautions. Additional resources have been requested to assist in addressing this. Restoration work will continue as soon as it is safe to proceed. Next update: 5PM.</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>15:03:52</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Middleburg Our team remains on site working to restore service to the affected clients. The team is currently splicing on site; however, progress has been delayed due to environmental challenges in the work area, which pose a safety risk and require additional precautions. Additional resources have been requested to assist in addressing this. Restoration work will continue as soon as it is safe to proceed. Next update: 8PM.</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>17:42:54</var> GMT+0</small><br><strong>Resolved</strong> - 🚨Evotel Notice🚨 Middelburg Service to your area has been restored. Thank you for your patience..</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>17:53:52</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Middleburg Our team has identified the fault impacting the region, however, due to the damage, we currently anticipate extended downtime. We will progressive updates as they become available. Next update: 8AM or sooner..</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>07:18:47</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Evotel Notice 🚨 Middelburg Technicians have identified an isolated break in your area. We apologise for these disruption. Repairs are underway and we aim to have service restored as quickly as possible. Next update: 2PM or sooner..</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>07:29:25</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Middleburg Our team remains on site working to restore service to the affected clients. Unfortunately, progress has been delayed due to environmental challenges in the work area, which pose a safety risk and require additional precautions. Additional resources have been requested to assist in addressing this. Restoration work will continue as soon as it is safe to proceed. Next update: 11AM.</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>09:08:46</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Middleburg Our team remains on site, working to restore service to the affected clients. Unfortunately, progress has been delayed due to environmental challenges in the work area, which pose a safety risk and require additional precautions. Additional resources have been requested to assist in addressing this. Restoration work will continue as soon as it is safe to proceed. Next update: 2PM.</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>11:54:19</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Middleburg Our team remains on site, working to restore service to the affected clients. Unfortunately, progress has been delayed due to environmental challenges in the work area, which pose a safety risk and require additional precautions. Additional resources have been requested to assist in addressing this. Restoration work will continue as soon as it is safe to proceed. Next update: 5PM.</p> ]]> Sun, 19 Apr 2026 07:18:47 +0000 https://status.evotel.co.za/incident/cmo5fq2hx02o5e79u3j72xiyb https://status.evotel.co.za/incident/cmo5fq2hx02o5e79u3j72xiyb Ennerdale Break Type: Incident Duration: 10 days, 5 hours and 59 minutes Affected Components: Lenasia Apr 21, 17:58:08 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Ennerdale Our team remains on site, however, we are facing delays due to the weather conditions. New infrastructure is being installed, and repairs will continue during the night as the weather allows. Thank your for your patience Next update: 8AM or sooner. Apr 16, 08:30:30 GMT+0 - Investigating - 🚨 Evotel Notice 🚨 Ennerdale The technical team has identified vandalism to critical infrastructure as the cause of the current service disruption. The team is currently on site and preparing to commence restoration efforts. To fully restore services, it will be necessary to install a new dome and splice all 144 fibre connections. This is a complex and labour-intensive process that requires careful handling to ensure the integrity and stability of the network. Next update: 2PM Apr 21, 14:37:22 GMT+0 - Identified - 🚨Evotel Notice🚨 Ennerdale Our team remains on site, continuing with tracing and fixing any outstanding technical issues. Some clients may still face service disruptions while this work is underway. Please be assured that every possible step is being taken to bring all services back to normal and ensure stability. We value your patience and will keep sharing updates as progress is made. Next update: 20:00 Apr 20, 11:56:49 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Ennerdale Our team is still on site working on restoring service to the community. Splicing is almost complete, and our team is working actively to restore connection as quickly as possible. We apologise for the extended downtime. Our team is working actively to restore the network as soon as possible. Next update: 5PM Apr 21, 08:40:02 GMT+0 - Identified - 🚨Evotel Notice🚨 Ennerdale Our technical team is still on site and continues to trace the splitters as part of the fault finding process. This work helps us pinpoint the exact source of the issue and ensure that it is resolved correctly and not just temporarily fixed. While this investigation is ongoing, clients may continue to experience service disruptions. Please be assured that the team is working carefully and thoroughly to restore services as soon as possible. We appreciate your patience and will keep you updated on any further developments. Next update: 14:00 Apr 18, 14:13:18 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Ennerdale Extra teams are on site assisting with repairs. We apologise for the ongoing disruptions as we work to restore regular service. Thank you for your patience. Further updates will be provided at the times indicated below. Next update: 8PM or sooner. Apr 19, 07:13:24 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Ennerdale Technicians are on site installing new infrastructure. Splicing to reconnect clients will begin once new infrastructure has been installed. Thank you for your patience. Next update: 2PM or sooner. Apr 16, 13:05:02 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Ennerdale The technical team has identified vandalism to critical infrastructure as the cause of the current service disruption. The team is still on site and restoration efforts have commenced. To fully restore services, the team will need to install a new dome and splice all 144 fibre connections. This is a complex and labour-intensive process that requires careful handling to ensure the integrity and stability of the network. Next update: 5PM Apr 16, 14:31:12 GMT+0 - Identified - 🚨 Evotel Notice 🚨 Ennerdale Our technical team has made significant progress in restoring service to the community. Majority of clients have been restored, and the team is still on site, splicing the affected cable in an effort to restore service to the remaining clients. Next update: 8PM Apr 20, 15:03:21 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Ennerdale Our team is still on site working on restoring service to the community. Splicing is almost complete, and connections are slowly being restored to clients as work progresses. Our team continues to work actively to restore full connectivity as quickly as possible. We apologise for the extended downtime and appreciate your patience. Next update: 8PM Apr 19, 17:54:11 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Ennerdale New infrastructure is still being installed. We apologise for these delays, however multiple teams are on site assisting with repairs. We appreciate your patience during this downtime. Next update: 8AM or sooner. Apr 16, 17:24:35 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Ennerdale Efforts to restore the remaining offline clients are ongoing. We appreciate your patience during this downtime. Further updates will follow at the time indicated below. Next update: 8AM or sooner. Apr 21, 11:46:05 GMT+0 - Identified - 🚨Evotel Notice🚨 Ennerdale Affected lines in the area are gradually being restored as our technical team continues with repair work on site. While progress has been made, the team is still actively tracing on site to locate and resolve any remaining faults. Some clients may continue to experience service interruptions while this process is ongoing. Please rest assured that every effort is being made to fully restore and stabilise all connections. We appreciate your patience and will continue to provide updates as work progresses. Next update: 17:00 Apr 19, 11:27:01 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Ennerdale Technicians are still working on installing new infrastructure. Our team apologises for the extended downtime, and more teams have been deployed to the area to speed reconnection. Next update: 8PM or sooner. Apr 20, 17:44:56 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Ennerdale Repairs in your region are ongoing. We apologise for these ongoing delays, and we aim to have the final batch of offline clients reconnected as soon as possible. Next update: 8AM or sooner. Apr 20, 07:28:55 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Ennerdale Our team is still on site working on restoring service to the community. Splicing is almost complete and our team is working actively to restore connection as quickly as possible. Next update: 11AM Apr 21, 07:14:13 GMT+0 - Identified - 🚨Evotel Notice🚨 Ennerdale Our team has returned on site working to restore service to the affected clients. The team is currently splicing on site. Additional resources have been requested to assist in addressing this. Restoration work will continue this morning. Further updates on the repair progress will follow. Thank you for your patience. Next update: 11:00 Apr 20, 09:07:38 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Ennerdale Our team is still on site, working on restoring service to the community. Splicing is almost complete, and our team is working actively to restore the connection as quickly as possible. We apologise for the extended downtime. Our team is working actively to restore the network as soon as possible. Next update: 2PM Apr 26, 12:03:10 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Ennerdale The majority of clients have now been restored. Our team is currently moving house-to-house to resolve remaining individual connection issues and complete network restoration. Some clients may still experience service interruptions while this process continues. Recent delays were due to a security incident on site, which impacted progress. We sincerely apologise for the extended downtime and any inconvenience caused. Our team remains committed to restoring all connections as quickly as possible and ensuring a stable service. Next Update: 5PM Apr 22, 06:06:02 GMT+0 - Identified - 🚨Evotel Notice🚨 Ennerdale We would like to inform all clients that repair work in these affected areas will be resuming this morning. Our teams will be returning to site to continue with the necessary restoration processes and address any outstanding faults. While steady progress has already been made, there is still additional work required to fully restore and stabilise all connections. During this time, some clients may continue to experience service disruptions as repairs are carried out. Further updates will be shared at the indicated time below. Thank you for your ongoing patience. Next Update: 11:00 Apr 22, 08:39:10 GMT+0 - Identified - 🚨Evotel Notice🚨 Ennerdale Our team is still on the ground, going house to house to ensure every connection is checked and restored where needed. We are working closely with residents to identify any remaining issues and provide direct support on site. While this process may take some time, it allows us to deliver a more thorough and stable resolution. Thank you for your continued patience and cooperation. We will keep you updated as progress continues. Next Update: 14:00 Apr 23, 14:58:45 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Ennerdale Ongoing municipal maintenance in the area continues to delay the full restoration of the network. We apologise for the delays. Our team is on standby and ready to complete repairs as soon as municipal work is finished. Next Update: 8PM Apr 24, 07:04:05 GMT+0 - Identified - 🚨Evotel Notice🚨 Ennerdale Technicians are currently working to restore the network. The outage was caused by vandalism in the area, which impacted a large number of clients. The majority of clients have been restored, and our team continues to work diligently to fully restore service to all affected clients. We apologise for the extended downtime and appreciate your patience. Next Update: 11AM or sooner. Apr 26, 14:29:09 GMT+0 - Resolved - 🚨Evotel Notice🚨 Ennerdale Most of the services in the area have been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://support.evotel.co.za/open.php> Apr 22, 11:45:46 GMT+0 - Identified - 🚨Evotel Notice🚨 Ennerdale Most of the impacted lines in the area are steadily coming back online with the majority already showing signs of recovery. Our team continues to make progress on these lines working to bring all remaining connections back to full and stable service. We sincerely apologise for the extended downtime. We will continue providing updates on the repair progress. Next Update: 17:00 Apr 24, 09:00:44 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Ennerdale Our technical team has completed repairs following the outage, which was caused by vandalism and impacted a large number of clients. The majority of clients have now been restored, and our team is conducting door-to-door work to restore service to the remaining affected clients. Next Update: 2PM Apr 23, 17:53:47 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Ennerdale Technicians are facing delays due to weather conditions, however repairs are continuing when possible. Thank you for your patience as we work to restore connection. Next Update: 8AM or sooner. Apr 24, 11:56:25 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Ennerdale Our technical team has completed repairs following the outage, which was caused by vandalism and impacted a large number of clients. The majority of clients have now been restored, and our team is conducting door-to-door work to restore service to the remaining affected clients. Next Update: 5PM Apr 22, 14:42:40 GMT+0 - Identified - 🚨Evotel Notice🚨 Ennerdale Our team is currently on site attending to a fault. The team is in the process of excavating the affected area where a 48F distribution cable has been identified as damaged. This work is necessary to safely access the cable, assess the extent of the damage and carry out the required repairs to restore services. We understand the inconvenience this may cause and sincerely appreciate your patience while our team works to resolve the issue as quickly and efficiently as possible. Further updates will be shared as progress continues. Next Update: 20:00 Apr 23, 06:15:20 GMT+0 - Identified - 🚨Evotel Notice🚨 Ennerdale Ongoing municipal maintenance work in the area continues to delay full restoration of the network. We apologise for these delays, and our teams are standing by to complete repairs once municipal contractors have completed their work. Thank you for your patience. Next Update: 11AM or sooner. Apr 25, 06:35:27 GMT+0 - Identified - 🚨Evotel Notice🚨 Ennerdale Repair work in the affected area is still in progress. Our teams are actively on site, working to identify and resolve the fault as quickly as possible. While this work continues, some clients may still experience service interruptions. We want to assure you that every effort is being made to restore all connections as soon as possible and to ensure a stable service once completed. We sincerely apologise for the inconvenience caused and appreciate your continued patience. Further updates will be provided as progress continues. Next Update: 11:00 Apr 25, 08:46:19 GMT+0 - Identified - 🚨Evotel Notice🚨 Ennerdale Our team on the ground is still actively tracing the fault to identify the root cause of the issue. This process is necessary to ensure that all affected lines are accurately located and properly restored. Majority of the affected clients may continue to experience service disruptions while this work is ongoing. Please rest assured that our technicians remain fully engaged on site and are working as quickly as possible to resolve the issue. We appreciate your patience and will provide further updates as progress continues. Next Update: 14:00 Apr 25, 11:47:28 GMT+0 - Identified - 🚨Evotel Notice🚨 Ennerdale Our team on the ground is currently moving house to house in the affected area to repair and restore all impacted lines. This approach allows our technicians to identify and resolve individual connection issues more effectively. Majority of the clients may still experience service interruptions while this repair process is ongoing. Please be assured that every effort is being made to restore all connections as quickly as possible and ensure a stable service. We sincerely appreciate your patience and understanding. Further updates will be shared as progress continues. Next Update: 08:00 Apr 26, 06:15:41 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Ennerdale Our team on the ground is currently moving house to house in the affected area to repair and restore all impacted lines. This approach allows our technicians to identify and resolve individual connection issues more effectively. The majority of clients may still experience service interruptions while this repair process is ongoing. Our team continues to work on restoring the network. Unfortunately, recent delays were caused by an incident where technicians were robbed of their equipment while on site. We sincerely apologise for the extended downtime and any inconvenience caused. Please be assured that every effort is being made to restore all connections as quickly as possible and ensure a stable service. We appreciate your patience and understanding as work continues. Further updates will be shared as progress continues. Next Update: 11AM Apr 23, 09:05:55 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Ennerdale Ongoing municipal maintenance work in the area continues to delay full restoration of the network. We apologise for these delays, and our teams are standing by to complete repairs once municipal contractors have completed their work. Thank you for your patience. Next Update: 2PM Apr 26, 09:07:23 GMT+0 - Monitoring - 🚨 Evotel Notice 🚨 Ennerdale Our team on the ground is currently moving house to house in the affected area to repair and restore all impacted lines. This approach allows our technicians to identify and resolve individual connection issues more effectively. The majority of clients may still experience service interruptions while this repair process is ongoing. Our team continues to work on restoring the network. Unfortunately, recent delays were caused by an incident where technicians were robbed of their equipment while on site. We sincerely apologise for the extended downtime and any inconvenience caused. Please be assured that every effort is being made to restore all connections as quickly as possible and ensure a stable service. We appreciate your patience and understanding as work continues. Further updates will be shared as progress continues. Next Update: 2PM Apr 24, 19:43:11 GMT+0 - Monitoring - 🚨Evotel Notice🚨 Ennerdale Due to the ongoing delays caused by the weather, repairs have been suspended until further notice. Our team will provide updates on progress once repairs continue. Thank you for your understanding. Next Update: 8AM or sooner. Apr 23, 12:02:59 GMT+0 - Identified - 🚨Evotel Notice🚨 Ennerdale Ongoing municipal maintenance in the area continues to delay the full restoration of the network. We apologise for the delays. Our team is on standby and ready to complete repairs as soon as municipal work is finished. Next Update: 5PM Type: Incident

Duration: 10 days, 5 hours and 59 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>17:58:08</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Ennerdale Our team remains on site, however, we are facing delays due to the weather conditions. New infrastructure is being installed, and repairs will continue during the night as the weather allows. Thank your for your patience Next update: 8AM or sooner..</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>08:30:30</var> GMT+0</small><br><strong>Investigating</strong> - 🚨 Evotel Notice 🚨 Ennerdale The technical team has identified vandalism to critical infrastructure as the cause of the current service disruption. The team is currently on site and preparing to commence restoration efforts. To fully restore services, it will be necessary to install a new dome and splice all 144 fibre connections. This is a complex and labour-intensive process that requires careful handling to ensure the integrity and stability of the network. Next update: 2PM.</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>14:37:22</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Ennerdale Our team remains on site, continuing with tracing and fixing any outstanding technical issues. Some clients may still face service disruptions while this work is underway. Please be assured that every possible step is being taken to bring all services back to normal and ensure stability. We value your patience and will keep sharing updates as progress is made. Next update: 20:00.</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>11:56:49</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Ennerdale Our team is still on site working on restoring service to the community. Splicing is almost complete, and our team is working actively to restore connection as quickly as possible. We apologise for the extended downtime. Our team is working actively to restore the network as soon as possible. Next update: 5PM.</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>08:40:02</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Ennerdale Our technical team is still on site and continues to trace the splitters as part of the fault finding process. This work helps us pinpoint the exact source of the issue and ensure that it is resolved correctly and not just temporarily fixed. While this investigation is ongoing, clients may continue to experience service disruptions. Please be assured that the team is working carefully and thoroughly to restore services as soon as possible. We appreciate your patience and will keep you updated on any further developments. Next update: 14:00.</p> <p><small>Apr <var data-var='date'> 18</var>, <var data-var='time'>14:13:18</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Ennerdale Extra teams are on site assisting with repairs. We apologise for the ongoing disruptions as we work to restore regular service. Thank you for your patience. Further updates will be provided at the times indicated below. Next update: 8PM or sooner..</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>07:13:24</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Ennerdale Technicians are on site installing new infrastructure. Splicing to reconnect clients will begin once new infrastructure has been installed. Thank you for your patience. Next update: 2PM or sooner..</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>13:05:02</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Ennerdale The technical team has identified vandalism to critical infrastructure as the cause of the current service disruption. The team is still on site and restoration efforts have commenced. To fully restore services, the team will need to install a new dome and splice all 144 fibre connections. This is a complex and labour-intensive process that requires careful handling to ensure the integrity and stability of the network. Next update: 5PM.</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>14:31:12</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Notice 🚨 Ennerdale Our technical team has made significant progress in restoring service to the community. Majority of clients have been restored, and the team is still on site, splicing the affected cable in an effort to restore service to the remaining clients. Next update: 8PM.</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>15:03:21</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Ennerdale Our team is still on site working on restoring service to the community. Splicing is almost complete, and connections are slowly being restored to clients as work progresses. Our team continues to work actively to restore full connectivity as quickly as possible. We apologise for the extended downtime and appreciate your patience. Next update: 8PM.</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>17:54:11</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Ennerdale New infrastructure is still being installed. We apologise for these delays, however multiple teams are on site assisting with repairs. We appreciate your patience during this downtime. Next update: 8AM or sooner..</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>17:24:35</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Ennerdale Efforts to restore the remaining offline clients are ongoing. We appreciate your patience during this downtime. Further updates will follow at the time indicated below. Next update: 8AM or sooner..</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>11:46:05</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Ennerdale Affected lines in the area are gradually being restored as our technical team continues with repair work on site. While progress has been made, the team is still actively tracing on site to locate and resolve any remaining faults. Some clients may continue to experience service interruptions while this process is ongoing. Please rest assured that every effort is being made to fully restore and stabilise all connections. We appreciate your patience and will continue to provide updates as work progresses. Next update: 17:00.</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>11:27:01</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Ennerdale Technicians are still working on installing new infrastructure. Our team apologises for the extended downtime, and more teams have been deployed to the area to speed reconnection. Next update: 8PM or sooner..</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>17:44:56</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Ennerdale Repairs in your region are ongoing. We apologise for these ongoing delays, and we aim to have the final batch of offline clients reconnected as soon as possible. Next update: 8AM or sooner..</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>07:28:55</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Ennerdale Our team is still on site working on restoring service to the community. Splicing is almost complete and our team is working actively to restore connection as quickly as possible. Next update: 11AM.</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>07:14:13</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Ennerdale Our team has returned on site working to restore service to the affected clients. The team is currently splicing on site. Additional resources have been requested to assist in addressing this. Restoration work will continue this morning. Further updates on the repair progress will follow. Thank you for your patience. Next update: 11:00.</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>09:07:38</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Ennerdale Our team is still on site, working on restoring service to the community. Splicing is almost complete, and our team is working actively to restore the connection as quickly as possible. We apologise for the extended downtime. Our team is working actively to restore the network as soon as possible. Next update: 2PM.</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>12:03:10</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Ennerdale The majority of clients have now been restored. Our team is currently moving house-to-house to resolve remaining individual connection issues and complete network restoration. Some clients may still experience service interruptions while this process continues. Recent delays were due to a security incident on site, which impacted progress. We sincerely apologise for the extended downtime and any inconvenience caused. Our team remains committed to restoring all connections as quickly as possible and ensuring a stable service. Next Update: 5PM.</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>06:06:02</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Ennerdale We would like to inform all clients that repair work in these affected areas will be resuming this morning. Our teams will be returning to site to continue with the necessary restoration processes and address any outstanding faults. While steady progress has already been made, there is still additional work required to fully restore and stabilise all connections. During this time, some clients may continue to experience service disruptions as repairs are carried out. Further updates will be shared at the indicated time below. Thank you for your ongoing patience. Next Update: 11:00.</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>08:39:10</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Ennerdale Our team is still on the ground, going house to house to ensure every connection is checked and restored where needed. We are working closely with residents to identify any remaining issues and provide direct support on site. While this process may take some time, it allows us to deliver a more thorough and stable resolution. Thank you for your continued patience and cooperation. We will keep you updated as progress continues. Next Update: 14:00.</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>14:58:45</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Ennerdale Ongoing municipal maintenance in the area continues to delay the full restoration of the network. We apologise for the delays. Our team is on standby and ready to complete repairs as soon as municipal work is finished. Next Update: 8PM.</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>07:04:05</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Ennerdale Technicians are currently working to restore the network. The outage was caused by vandalism in the area, which impacted a large number of clients. The majority of clients have been restored, and our team continues to work diligently to fully restore service to all affected clients. We apologise for the extended downtime and appreciate your patience. Next Update: 11AM or sooner..</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>14:29:09</var> GMT+0</small><br><strong>Resolved</strong> - 🚨Evotel Notice🚨 Ennerdale Most of the services in the area have been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://support.evotel.co.za/open.php>.</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>11:45:46</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Ennerdale Most of the impacted lines in the area are steadily coming back online with the majority already showing signs of recovery. Our team continues to make progress on these lines working to bring all remaining connections back to full and stable service. We sincerely apologise for the extended downtime. We will continue providing updates on the repair progress. Next Update: 17:00.</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>09:00:44</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Ennerdale Our technical team has completed repairs following the outage, which was caused by vandalism and impacted a large number of clients. The majority of clients have now been restored, and our team is conducting door-to-door work to restore service to the remaining affected clients. Next Update: 2PM.</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>17:53:47</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Ennerdale Technicians are facing delays due to weather conditions, however repairs are continuing when possible. Thank you for your patience as we work to restore connection. Next Update: 8AM or sooner..</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>11:56:25</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Ennerdale Our technical team has completed repairs following the outage, which was caused by vandalism and impacted a large number of clients. The majority of clients have now been restored, and our team is conducting door-to-door work to restore service to the remaining affected clients. Next Update: 5PM.</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>14:42:40</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Ennerdale Our team is currently on site attending to a fault. The team is in the process of excavating the affected area where a 48F distribution cable has been identified as damaged. This work is necessary to safely access the cable, assess the extent of the damage and carry out the required repairs to restore services. We understand the inconvenience this may cause and sincerely appreciate your patience while our team works to resolve the issue as quickly and efficiently as possible. Further updates will be shared as progress continues. Next Update: 20:00.</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>06:15:20</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Ennerdale Ongoing municipal maintenance work in the area continues to delay full restoration of the network. We apologise for these delays, and our teams are standing by to complete repairs once municipal contractors have completed their work. Thank you for your patience. Next Update: 11AM or sooner..</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>06:35:27</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Ennerdale Repair work in the affected area is still in progress. Our teams are actively on site, working to identify and resolve the fault as quickly as possible. While this work continues, some clients may still experience service interruptions. We want to assure you that every effort is being made to restore all connections as soon as possible and to ensure a stable service once completed. We sincerely apologise for the inconvenience caused and appreciate your continued patience. Further updates will be provided as progress continues. Next Update: 11:00.</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>08:46:19</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Ennerdale Our team on the ground is still actively tracing the fault to identify the root cause of the issue. This process is necessary to ensure that all affected lines are accurately located and properly restored. Majority of the affected clients may continue to experience service disruptions while this work is ongoing. Please rest assured that our technicians remain fully engaged on site and are working as quickly as possible to resolve the issue. We appreciate your patience and will provide further updates as progress continues. Next Update: 14:00.</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>11:47:28</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Ennerdale Our team on the ground is currently moving house to house in the affected area to repair and restore all impacted lines. This approach allows our technicians to identify and resolve individual connection issues more effectively. Majority of the clients may still experience service interruptions while this repair process is ongoing. Please be assured that every effort is being made to restore all connections as quickly as possible and ensure a stable service. We sincerely appreciate your patience and understanding. Further updates will be shared as progress continues. Next Update: 08:00.</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>06:15:41</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Ennerdale Our team on the ground is currently moving house to house in the affected area to repair and restore all impacted lines. This approach allows our technicians to identify and resolve individual connection issues more effectively. The majority of clients may still experience service interruptions while this repair process is ongoing. Our team continues to work on restoring the network. Unfortunately, recent delays were caused by an incident where technicians were robbed of their equipment while on site. We sincerely apologise for the extended downtime and any inconvenience caused. Please be assured that every effort is being made to restore all connections as quickly as possible and ensure a stable service. We appreciate your patience and understanding as work continues. Further updates will be shared as progress continues. Next Update: 11AM.</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>09:05:55</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Ennerdale Ongoing municipal maintenance work in the area continues to delay full restoration of the network. We apologise for these delays, and our teams are standing by to complete repairs once municipal contractors have completed their work. Thank you for your patience. Next Update: 2PM.</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>09:07:23</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨 Evotel Notice 🚨 Ennerdale Our team on the ground is currently moving house to house in the affected area to repair and restore all impacted lines. This approach allows our technicians to identify and resolve individual connection issues more effectively. The majority of clients may still experience service interruptions while this repair process is ongoing. Our team continues to work on restoring the network. Unfortunately, recent delays were caused by an incident where technicians were robbed of their equipment while on site. We sincerely apologise for the extended downtime and any inconvenience caused. Please be assured that every effort is being made to restore all connections as quickly as possible and ensure a stable service. We appreciate your patience and understanding as work continues. Further updates will be shared as progress continues. Next Update: 2PM.</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>19:43:11</var> GMT+0</small><br><strong>Monitoring</strong> - 🚨Evotel Notice🚨 Ennerdale Due to the ongoing delays caused by the weather, repairs have been suspended until further notice. Our team will provide updates on progress once repairs continue. Thank you for your understanding. Next Update: 8AM or sooner..</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>12:02:59</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Ennerdale Ongoing municipal maintenance in the area continues to delay the full restoration of the network. We apologise for the delays. Our team is on standby and ready to complete repairs as soon as municipal work is finished. Next Update: 5PM.</p> ]]> Thu, 16 Apr 2026 08:30:30 +0000 https://status.evotel.co.za/incident/cmo17yr2i01duf30dp399ejn7 https://status.evotel.co.za/incident/cmo17yr2i01duf30dp399ejn7 Rustenburg Maintenance Type: Maintenance Duration: 6 hours Affected Components: Bergsig, Protea Park Mar 22, 22:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Mar 22, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 23, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 22 Mar 2026 22:00:00 +0000 https://status.evotel.co.za/maintenance/cmmyyy5xa00q9u34kdflg1frx https://status.evotel.co.za/maintenance/cmmyyy5xa00q9u34kdflg1frx Lenasia Maintenance Type: Maintenance Duration: 7 hours Affected Components: Lenasia Mar 11, 06:00:00 GMT+0 - Identified - 🚨Evotel Maintenance🚨 Lenasia Date: 11 March 2026 Time: 08:00 - 15:00 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly. Mar 11, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 11, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance🚨 Lenasia Date: 11 March 2026 Time: 08:00 - 15:00 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 11 Mar 2026 06:00:00 +0000 https://status.evotel.co.za/maintenance/cmmj4z6cj02d15kyjjlhmpscw https://status.evotel.co.za/maintenance/cmmj4z6cj02d15kyjjlhmpscw Northriding Maintenance Type: Maintenance Duration: 27 days, 4 hours and 24 minutes Affected Components: Northriding Mar 10, 08:00:00 GMT+0 - Identified - 🚨Evotel Maintenance🚨 Northriding Date: 10 March 2026 Time: 10:00 AM - 15:00 PM Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly. Mar 10, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 4, 12:24:04 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 27 days, 4 hours and 24 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance🚨 Northriding Date: 10 March 2026 Time: 10:00 AM - 15:00 PM Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>12:24:04</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 10 Mar 2026 08:00:00 +0000 https://status.evotel.co.za/maintenance/cmmkgq9kj016osgrc2fyhdt9t https://status.evotel.co.za/maintenance/cmmkgq9kj016osgrc2fyhdt9t Rustenburg Type: Maintenance Duration: 9 days, 14 hours and 29 minutes Affected Components: Virginia Jan 25, 21:55:00 GMT+0 - Identified - 🚨Evotel Maintenance🚨 Rustenburg - Oxford Street Date: 26 January, Monday Time: 00:00 - 06:00 am Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly. Jun 4, 12:24:22 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 9 days, 14 hours and 29 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 25</var>, <var data-var='time'>21:55:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance🚨 Rustenburg - Oxford Street Date: 26 January, Monday Time: 00:00 - 06:00 am Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>12:24:22</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 25 Jan 2026 21:55:00 +0000 https://status.evotel.co.za/maintenance/cmkr056ea07l6g5sdciz1x3gx https://status.evotel.co.za/maintenance/cmkr056ea07l6g5sdciz1x3gx Odendaalsrus Cut-Over Type: Maintenance Duration: 11 days, 22 hours and 25 minutes Affected Components: Odendaalsrus Jan 23, 14:00:00 GMT+0 - Identified - 🚨Evotel Maintenance🚨 Odendaalsrus Date: 23 January, Friday Time: 16:00 - 17:00 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly. Jun 4, 12:25:23 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 11 days, 22 hours and 25 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance🚨 Odendaalsrus Date: 23 January, Friday Time: 16:00 - 17:00 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>12:25:23</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 23 Jan 2026 14:00:00 +0000 https://status.evotel.co.za/maintenance/cmkpd7r4r06hivdvivkciuhkh https://status.evotel.co.za/maintenance/cmkpd7r4r06hivdvivkciuhkh Lenasia South & Ennerdale Maintenance Type: Maintenance Duration: 6 hours Affected Components: Lenasia Jan 19, 06:00:00 GMT+0 - Identified - 🚨Evotel Maintenance🚨 Lenasia South Ennerdale Date: 19 January, Monday Time: 08:00 AM - 13:00 PM Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly. Jan 19, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 19, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance🚨 Lenasia South Ennerdale Date: 19 January, Monday Time: 08:00 AM - 13:00 PM Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..</p> <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 19 Jan 2026 06:00:00 +0000 https://status.evotel.co.za/maintenance/cmkgl9ns409ecs04cv8ox7zr7 https://status.evotel.co.za/maintenance/cmkgl9ns409ecs04cv8ox7zr7 Odendaalsrus Maintenance Type: Maintenance Duration: 6 hours Affected Components: Odendaalsrus Nov 25, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 25, 05:00:00 GMT+0 - Identified - 🚨 Evotel Maintenance🚨 Odendaalsrus Date: 25 November 2025 Time: 07:00 - 13:00 Our team will be conducting maintenance on the network. Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly. Nov 25, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨 Evotel Maintenance🚨 Odendaalsrus Date: 25 November 2025 Time: 07:00 - 13:00 Our team will be conducting maintenance on the network. Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 25 Nov 2025 05:00:00 +0000 https://status.evotel.co.za/maintenance/cmidgj6ax03hcz239imhv9y9d https://status.evotel.co.za/maintenance/cmidgj6ax03hcz239imhv9y9d Newcastle Maintenance Type: Maintenance Duration: 6 hours Affected Components: Newcastle Nov 12, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 13, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 12, 22:00:00 GMT+0 - Identified - Our team will be conducting maintenance on the network. Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly. Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Nov <var data-var='date'> 12</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 13</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 12</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our team will be conducting maintenance on the network. Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..</p> ]]> Wed, 12 Nov 2025 22:00:00 +0000 https://status.evotel.co.za/maintenance/cmhtebs33018rpaz90lcsocwy https://status.evotel.co.za/maintenance/cmhtebs33018rpaz90lcsocwy Middleburg and Klipfontein Maintenance Type: Maintenance Duration: 9 hours Affected Components: Middelburg, Klipfontein Nov 8, 22:00:00 GMT+0 - Identified - Our team will be conducting maintenance on the network. Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly. Nov 8, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 9, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 9 hours

Affected Components: ,

<p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our team will be conducting maintenance on the network. Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..</p> <p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 8 Nov 2025 22:00:00 +0000 https://status.evotel.co.za/maintenance/cmhoko47b00dk110zu9r53p8z https://status.evotel.co.za/maintenance/cmhoko47b00dk110zu9r53p8z Newcastle Maintenance Type: Maintenance Duration: 6 hours Affected Components: Newcastle Nov 5, 22:00:00 GMT+0 - Identified - Evotel Maintenance Newcastle Date: 06 November 2025, Wednesday Time: 00:00 - 06:00 AM Please be advised that clients may experience service downtime during. this period. Any delays or updates will be communicated promptly. Nov 5, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 6, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Evotel Maintenance Newcastle Date: 06 November 2025, Wednesday Time: 00:00 - 06:00 AM Please be advised that clients may experience service downtime during. this period. Any delays or updates will be communicated promptly..</p> <p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 5 Nov 2025 22:00:00 +0000 https://status.evotel.co.za/maintenance/cmhlnie7t03wu7sl1o6r41mzf https://status.evotel.co.za/maintenance/cmhlnie7t03wu7sl1o6r41mzf Welkom/Riebeeckstad/Odendaalsrus Type: Maintenance Duration: 6 hours Affected Components: , Odendaalsrus, Welkom, Riebeeckstad, Free State → Nov 4, 12:00:00 GMT+0 - Identified - Please note, that our team will be conducting maintenance on the network, and clients can expect downtime during the stipulated time. Any delays will be communicated. Nov 4, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 4, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: , , ,

<p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note, that our team will be conducting maintenance on the network, and clients can expect downtime during the stipulated time. Any delays will be communicated..</p> <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>12:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 4 Nov 2025 12:00:00 +0000 https://status.evotel.co.za/maintenance/cmh8t7yyo03cgk5c0hnwh7a45 https://status.evotel.co.za/maintenance/cmh8t7yyo03cgk5c0hnwh7a45 Eden Glen Maintenance Type: Maintenance Duration: 2 hours Affected Components: Eden Glen Nov 3, 21:30:00 GMT+0 - Identified - 🚨Evotel Maintenance Notice🚨 Eden Glen 03 November 2025: 23:30 - 01:30 Please note, that our team will be conducting maintenance on the network, and clients can expect downtime during the stipulated time. Any delays will be communicated. Nov 3, 21:30:01 GMT+0 - Identified - Maintenance is now in progress Nov 3, 23:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>21:30:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Maintenance Notice🚨 Eden Glen 03 November 2025: 23:30 - 01:30 Please note, that our team will be conducting maintenance on the network, and clients can expect downtime during the stipulated time. Any delays will be communicated..</p> <p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>21:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>23:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 3 Nov 2025 21:30:00 +0000 https://status.evotel.co.za/maintenance/cmhizmm6401hvdff9dcttoo0o https://status.evotel.co.za/maintenance/cmhizmm6401hvdff9dcttoo0o Odendaalsrus Type: Maintenance Duration: 6 hours Affected Components: Odendaalsrus Oct 24, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 24, 12:00:00 GMT+0 - Identified - 🚨Evotel Notice🚨 Odendaalsrus 24 October 14:00 - 20:00 Please note that our team will be conducting emergency maintenance on the network and clients can expect downtime during this time. We apologise for the inconvenience caused. Any delays will be communicated promptly. Oct 24, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>12:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Identified</strong> - 🚨Evotel Notice🚨 Odendaalsrus 24 October 14:00 - 20:00 Please note that our team will be conducting emergency maintenance on the network and clients can expect downtime during this time. We apologise for the inconvenience caused. Any delays will be communicated promptly..</p> <p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 24 Oct 2025 12:00:00 +0000 https://status.evotel.co.za/maintenance/cmh1sv1az04xqvl9h1j8nqf9i https://status.evotel.co.za/maintenance/cmh1sv1az04xqvl9h1j8nqf9i