Evotel - Status Page

🚨 Evotel Notice 🚨

Rustenburg

Our team remains on the ground and is actively working to restore all affected lines in the area. Repairs and restoration efforts are still underway and clients may continue to experience connectivity issues while work continues. We sincerely apologise for the inconvenience caused and appreciate your continued patience and understanding. Further updates will be shared as progress continues.

Next update: 14:00

🚨 Evotel Notice 🚨

Rustenburg

Our technical team is back on site continuing restoration efforts for the affected lines. We apologise for the inconvenience this has caused and assure all clients that restoring service is our priority. Further updates on the repair progress will be given at the times below.

Next update: 11:00

🚨Evotel Notice 🚨

Rustenburg

Our technical team remains on site working to restore service to the affected clients. Additional teams have since been dispatched, and trenching operations are currently underway to repair the damaged cable that was identified. Once trenching has been completed, the team will proceed with splicing operations. The power disruption affecting the community has significantly delayed repair efforts, however, our teams will work through the evening to repair the damaged cable.

Next update: 8AM

🚨Evotel Notice 🚨

Rustenburg

Additional teams have been dispatched to assist with restoring service to the remaining affected clients. A second break, caused by municipal maintenance, has been identified, and a dedicated team is currently working on repairing that damaged cable. Testing of Customer Termination Points (CTP) is being conducted at various locations to confirm that links are active and traffic is passing successfully. Despite the ongoing power issues, we remain committed to restoring all affected services. The ongoing disruption may cause delays in restoration efforts.

Next update: 5PM

🚨Evotel Notice 🚨

Rustenburg

Our technical team remains on site working to restore service. Splicing work has been completed, and the team is currently investigating additional faults that may be contributing to the delay in restoration. We are also aware that the community is currently experiencing power issues, which may impact restoration efforts. Despite this, our team will continue working to restore connectivity as quickly as possible.

Next update: 2PM

🚨Evotel Notice 🚨

Rustenburg

Our technical team is back on site working on restoring service to the community. The team is continuing splicing operations & more updates will be provided as the team continues to work.

Next update: 11AM

🚨Evotel Notice 🚨

Rustenburg

Extensive splicing work is required and we currently anticipate further downtime for the night. Technicians will remain on site, and any major changes will be communicated as soon as that information is received. Thank you for your patience.

Next update: 8AM or sooner.

🚨Evotel Notice 🚨

Rustenburg

Our team is currently conducting tracing work in the affected area as part of ongoing efforts to identify the fault and restore services to all impacted clients. This process is necessary to accurately locate and resolve any remaining connectivity issues affecting the network. We kindly ask for your patience and cooperation while the team continues working towards full restoration. Further updates will be communicated as progress continues.

Next update: 5PM

🚨Evotel Notice🚨

Rustenburg

Splicing and restoration work is currently ongoing. Due to the size and extent of the damaged cable, the repair process is taking longer than initially anticipated. Our technical teams continues to work diligently to restore all affected services as quickly and safely as possible.

We are pleased to advise that more clients are progressively being restored as repairs continue..Any delays or changes to the estimated restoration time will be communicated at the time indicated below.

Next Update: 2PM

🚨Evotel Notice🚨

Rustenburg North

Splicing to restore connection is ongoing, however, due to the size of the cable, this will take time, but we aim to have all services restored late tonight. Delays will be communicated at the time indicated below.

Next Update: 8AM or sooner.

🚨Evotel Notice🚨

Rustenburg North

The team is still on site carrying out splicing work as part of the ongoing repair process in the affected area. This work is essential to restore and stabilise connectivity for all impacted clients. While progress is being made, clients may continue to experience service interruptions until all repair work has been completed. We sincerely appreciate your patience and understanding during this time. Further updates will be shared as progress continues.

Next Update: 20:00

🚨Evotel Notice🚨

Rustenburg North

Our team has successfully exposed the affected ducts and is currently pulling slack as part of the ongoing repair process to restore connectivity in the area. Work remains in progress and every effort is being made to resolve the issue as quickly and safely as possible. We appreciate your patience and understanding during this time. Further updates will be shared as progress continues.

Next Update: 17:00