Evotel - Status Page

Welkom experiencing partial outage

Welkom Break
  • Update
    UTC
    Update

    🚨 Evotel Notice 🚨

    Welkom

    Reason for Outage: Cable Break

    Repairs have been implemented, but a number of clients remain offline. Investigations are ongoing. We apologise for these delays, and teams will continue repairs in the morning.

    We appreciate your continued patience and understanding.

    Next update: 8AM or sooner.

    For assistance: https://evotel.co.za/contact-us/

  • Update
    UTC
    Update

    🚨 Evotel Notice 🚨

    Welkom

    Reason for Outage: Cable Break

    Our technical team remains on-site and continues with the necessary fibre repairs. Restoration work is ongoing as the team works to reconnect the remaining affected customers.

    Please note that a few sections in the affected area are also experiencing a site-related power issue, which may impact restoration efforts. The team continues to work on the repairs and will conduct further network testing once the restoration work is completed.

    We appreciate your continued patience and understanding.

    Next update: 8PM

    For assistance: https://evotel.co.za/contact-us/

  • Update
    UTC
    Update

    🚨 Evotel Notice 🚨

    Welkom

    Reason for Outage: Cable Break

    Our technical team remains on-site and is currently carrying out fibre splicing on the affected network dome. Restoration work is ongoing as the team works to reconnect the remaining affected customers.

    Once the splicing is completed, further network testing will be conducted to confirm stable connectivity and ensure services are fully restored. We appreciate your continued patience and understanding.

    Next update: 5PM

    For assistance: https://evotel.co.za/contact-us/

  • Update
    UTC
    Update

    🚨 Evotel Notice 🚨

    Welkom

    Reason for Outage: Cable Break

    Our technical team remains on-site and continues to work on restoring network services. Repair and restoration efforts are still underway as the team works to reconnect the remaining affected customers.

    Further network testing will be carried out once the restoration work is completed to confirm stable connectivity. We appreciate your continued patience and understanding.

    Next update: 2PM

    For assistance: https://evotel.co.za/contact-us/

  • Update
    UTC
    Update

    🚨 Evotel Notice 🚨

    Welkom

    Reason for Outage: Cable Break

    Our technical team remains onsite. The majority of clients are back online, while the team continues working to restore connectivity to all affected customers.

    Network testing is ongoing to verify connectivity and ensure services are fully restored.

    Next update: 20:00

    For assistance: https://evotel.co.za/contact-us/

  • Monitoring
    UTC
    Monitoring

    🚨 Evotel Notice 🚨

    Welkom

    Reason for Outage: Cable Break

    Our technical team remains onsite, and fibre splicing is currently underway.

    Once splicing is completed, network testing will be conducted to verify connectivity and restore services to affected customers.

    Next update: 14:00

    For assistance: https://evotel.co.za/contact-us/

  • Update
    UTC
    Update

    🚨 Evotel Notice 🚨

    Welkom

    Reason for Outage: Cable Break

    Our technical team remains onsite and continues with restoration efforts. Fibre splicing has commenced; however, severe weather conditions in the area are causing delays to the repair work.

    The team will continue with restoration efforts as weather conditions safely allow. Once splicing is completed, network testing will be conducted to verify connectivity and restore services to affected customers.

    Next update: 11:00

    For assistance: https://evotel.co.za/contact-us/

  • Identified
    UTC
    Identified

    🚨Evotel Notice🚨

    Welkom

    Reason for Outage: Cable Break

    Our technical team remains onsite continuing with restoration efforts. Fibre splicing has begun; however, severe weather conditions in the area are causing delays to the repair work.

    The team will continue with restoration efforts as conditions safely allow. Once splicing is completed, network testing will be conducted to verify connectivity and restore service to the affected customers.

    Next update: 08:00

    https://evotel.co.za/contact-us/

  • Monitoring
    UTC
    Monitoring

    🚨Evotel Notice🚨

    Welkom

    Reason for Outage: Cable Break

    Our technical team remains onsite continuing with restoration efforts. The team is currently preparing both ends of the affected fibre cable for the necessary repair and splicing work.

    Once preparation is completed, fibre splicing will begin, followed by network testing to verify connectivity and restore service to the affected customers.

    Next update: 17:00

    https://evotel.co.za/contact-us/

  • Identified
    UTC
    Identified

    🚨Evotel Notice🚨

    Welkom

    Reason for Outage: Cable Break

    Our technical team is still on site and they have identified the cause of the network disruption as a cable break. Restoration efforts are well underway, with the team currently installing additional fibre cable between the affected poles and repairing the fibre connections.

    Once the repair work has been completed, the team will conduct network tests to verify connectivity and restore service.

    Next update: 14:00

    https://evotel.co.za/contact-us/

  • Investigating
    UTC
    Investigating

    🚨 Evotel Notice 🚨

    Welkom

    Reason for Outage: Under Investigation

    We are aware of the network disruption affecting some clients in the community. Our team is on-site investigating the root cause. Restoration efforts will begin as soon as the cause has been identified.

    Next update: 11:00

    https://evotel.co.za/contact-us/

Partial outage

Odendaalsrus - Operational

Riebeeckstad - Operational

Virginia - Operational

Welkom - Partial outage

Operational

Dawn Park - Operational

Eden Glen - Operational

Krugersdorp - Operational

Lenasia - Operational

Lewisham - Operational

Northriding - Operational

Randfontein - Operational

Operational

Ladysmith - Operational

Newcastle - Operational

Vryheid - Operational

Eagleayre - Operational

Inanda - Operational

Albertpark - Operational

Birches - Operational

Coral Point - Operational

Cottswold Fenns - Operational

Greenhaven - Operational

Ilalaridge - Operational

Maidstone - Operational

Malvern Heights - Operational

Millennial - Operational

Nagina - Operational

Palm Lakes - Operational

Roccamarina - Operational

Dolphin Coast - Operational

Tongaat - Operational

Verulam - Operational

Westbrook - Operational

King Shaka - Operational

Mt Edgecombe - Operational

Balito - Operational

Saltrock - Operational

South Beach - Operational

Operational

Klipfontein - Operational

Middelburg - Operational

Panorama - Operational

Witbank - Operational

Operational

Bergsig - Operational

Kroondal - Operational

Protea Park - Operational

Operational

Kathu - Operational

Postmasburg - Operational

Upington - Operational

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