Evotel - Status Page

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Further damage has been identified, and technicians are investigating the cause. There are currently multiple break sites across Upington, and the team is implementing repairs as fast as possible to restore connection to the community.

We apologise for the ongoing disruptions, and a statement will be provided to the community tomorrow.

Next update: 8AM or sooner.

For assistance, please contact us: https://evotel.co.za/contact-us/

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

We sincerely apologise for the inconvenience caused by the outage. Our technical team is still onsite and working diligently to restore services to the remaining affected customers as soon as possible. The technicians are working street by street to ensure that all affected areas are attended to. Most customers have already been successfully restored, and we greatly appreciate your patience and understanding as we continue with the final restoration efforts.

Next update: 8PM

For assistance, please contact us: https://evotel.co.za/contact-us/

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

We sincerely apologise for the inconvenience caused by the outage. Our technical team is still onsite and working diligently to restore services to the remaining affected customers as soon as possible. The technicians are working street by street to ensure that all affected areas are attended to. Most customers have already been successfully restored, and we greatly appreciate your patience and understanding as we continue with the final restoration efforts.

Next update: 5PM

For assistance, please contact us: https://evotel.co.za/contact-us/

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

We sincerely apologise for the inconvenience caused by the outage. Our technical team is still onsite and working diligently to restore services to the remaining affected customers as soon as possible. Most customers have already been successfully restored, and we greatly appreciate your patience and understanding as we continue with the final restoration efforts.

Next update: 2PM

For assistance, please contact us: https://evotel.co.za/contact-us/

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

We sincerely apologise for the inconvenience caused by the outage. Our technical team remains onsite and is working to restore service to the remaining affected customers as quickly as possible. The majority of customers have already been restored, and we appreciate your continued patience while the final restoration efforts are underway.

Next update: 11AM

For assistance, please contact us: https://evotel.co.za/contact-us/

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technical team remains onsite and continues working to restore service to the remaining affected customers.

We are pleased to confirm that the majority of affected customers are now back online. Repairs are ongoing, and the remaining customers continue to reconnect as restoration efforts progress.

We are hopeful that full restoration will be achieved tonight.

We sincerely apologise for the extended downtime and inconvenience caused. Restoring service to all remaining affected customers remains our priority.

Next update: 8PM

For assistance, please contact us: https://evotel.co.za/contact-us/

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technical team remains onsite working to restore service to the remaining affected customers. Repairs are ongoing, and customers continue to be reconnected as restoration efforts progress.

The team will continue working into the night to identify and resolve the outstanding connectivity issues affecting the remaining customers.

Next update: 2pm

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technical team remains onsite working to restore service to the remaining affected customers. Repairs are ongoing, and customers continue to be reconnected as restoration efforts progress.

The team will continue working into the night to identify and resolve the outstanding connectivity issues affecting the remaining customers.

Next update: 2pm

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technical team remains onsite working to restore service to the remaining affected customers. Repairs are ongoing, and customers continue to be reconnected as restoration efforts progress.

The team will continue working into the night to identify and resolve the outstanding connectivity issues affecting the remaining customers.

Next update: 11AM

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technical team remains onsite working to restore service to the remaining affected customers. Repairs are ongoing, and customers continue to be reconnected as restoration efforts progress.

The team will continue working into the night to identify and resolve the outstanding connectivity issues affecting the remaining customers.

Next update: 08:00

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technical team is still onsite working to restore service to the remaining affected customers. Repairs are ongoing, and service has been restored to more customers.

The team is continuing to investigate each fibre joint to identify and resolve any outstanding connectivity issues.

Next update: 17:00

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technical team is still onsite working to restore service to the remaining affected customers. Repairs are ongoing, and service has been restored to more customers.

The team is continuing to investigate each fibre joint to identify and resolve any outstanding connectivity issues.

Next update: 14:00

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technical team is onsite working to restore service to the remaining affected customers. Repairs are ongoing, and customers are gradually being reconnected as the restoration work progresses.

The team is continuing to investigate each fibre joint to identify and resolve any outstanding connectivity issues.

Next update: 11:00

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Repairs are ongoing and clients are restoring in batches.

The team is continuing to investigate each fibre joint to identify and resolve any outstanding connectivity issues. This is a time-consuming task, and we apologise for the extended downtime. Work will continue into the evening.

Next update: 8AM

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Repairs are ongoing and clients are restoring in batches. The team is continuing to investigate each fibre joint to identify and resolve any outstanding connectivity issues. This is a time-consuming task, and we apologise for the extended downtime. Work will continue into the evening.

Next update: 20:00

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technical team remains onsite and has made further progress with restoration efforts, with more customers successfully reconnected. The team is continuing to investigate each fibre joint to identify and resolve any outstanding connectivity issues preventing the remaining affected customers from reconnecting.

Next update: 17:00

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technical team remains onsite and has made significant progress with the restoration efforts, with some customers successfully reconnected. The team is continuing with investigations on each fibre joint to identify and resolve any outstanding connectivity issues affecting the remaining customers.

Next update: 14:00

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technical team is back on-site and has successfully reduced the high signal levels affecting the network feeders. Services have since been restored to some customers, while the team continues investigating the remaining affected connections and conducting further network checks.

We sincerely apologise for the extended disruption and assure all remaining affected customers that restoring their service remains our priority.

Next update: 11:00

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technicians are currently tracing dead feeders along the affected fibre route and working to reduce the high fibre loss levels impacting services in the area.

We sincerely apologise for the extended downtime and thank you for your continued patience and understanding.

Next update: 8M or sooner.

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technicians are currently tracing dead feeders along the affected fibre route and working to reduce the high fibre loss levels impacting services in the area.

Please note that some parts of the network are currently without service. Technicians remain on site and are addressing faults as they are identified.

Restoration efforts are currently underway.

We sincerely apologise for the extended downtime and thank you for your continued patience and understanding.

Next update: 8PM

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technicians are currently tracing dead feeders along the affected fibre route and working to reduce the high fibre loss levels impacting services in the area.

Please note that some parts of the network are currently without service. Technicians remain on site and are addressing faults as they are identified.

Restoration efforts are currently underway.

We sincerely apologise for the extended downtime and thank you for your continued patience and understanding.

Next update: 5PM

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our technicians are currently tracing dead feeders along the affected fibre route and working to reduce the high fibre loss levels impacting services in the area.

Technicians remain on site and are addressing faults as they are identified. Restoration efforts are currently underway.

We sincerely apologise for the extended downtime and thank you for your continued patience and understanding.

Next update: 2PM

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Break

Our team is currently fault finding along the damaged fibre route in Upington. Technicians remain on site locating and repairing faults as they are discovered.

We sincerely apologise for the extended downtime and thank you for your continued patience and understanding.

Restoration efforts are currently underway.

Next update: 11AM

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Upstream Provider Network Failure

Our technical team remains onsite working to restore service to the remaining affected customers. The team is currently carrying out fibre splicing on a damaged section of the network as restoration efforts continue.

Next update: 5PM

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Upstream Provider Network Failure

Our technical team remains onsite, and significant progress has been made with the restoration efforts. Connectivity has been restored across sections of the affected network, and the team is now conducting street-by-street spot checks to identify and resolve any remaining connectivity issues.

Next update: 2PM

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Upstream Provider Network Failure

Our backhaul links servicing Upington have been damaged. Our team is already working to restore connectivity

Restoration efforts are ongoing, and we sincerely apologise for the extended downtime. Thank you for your patience and understanding.

Next update: 11AM

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Upstream Provider Network Failure

Our backhaul links servicing Upington have been damaged. Our team is already working to restore connection, but we currently do not anticipate reconnection tonight.

Repairs on the break inside Upington will continue once the main outage has been resolved.

Thank you for your patience.

Next update: 8AM or sooner.

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Damage

Upington is currently experiencing a network service outage. We apologise for this drop in connection. Our technicians are on site implementing repairs.

We sincerely apologise for the extended disruption and assure all affected customers that restoring stable connectivity remains our priority.

Next update: 8PM

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Cable Damage

Following further assessment, the team has identified extensive damage to the affected fibre cable, which is contributing to the ongoing connectivity issues. The team is currently collecting the necessary resources to replace the affected section of cable and complete the restoration work.

We sincerely apologise for the extended disruption and assure all affected customers that restoring stable connectivity remains our priority.

Next update: 5PM

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Under Investigation

Our technical team remains onsite working to restore service to the affected customers. The team is currently investigating the network to locate the fault causing the disruption.

Once the fault has been identified, the team will proceed with the necessary repairs to restore connectivity.

Next update: 2PM

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Upstream Provider

Service to Upington has been restored on a back-up line while the main line is repaired. Our team is monitoring progress, and we aim to have service stabilised as soon as possible. Thank you for your patience.

Next update: 8AM or sooner.

🚨 Evotel Notice 🚨

Upington

Reason for Outage: Upstream Provider

Our technical team is still onsite working to restore service to the community. The team is continuing with investigations to identify the cause of the network disruption and determine the necessary repairs.

We sincerely apologise for the inconvenience caused and assure all affected customers that restoring service remains our priority.

Next update: 20:00