Evotel - Status Page

Lenasia experiencing partial outage

🚨 Evotel Notice 🚨 Lenasia South Ennerdale
  • Update
    UTC
    Update

    🚨 Evotel Notice 🚨

    Lenasia South

    Ennerdale

    Reason for Outage: Damaged Cable

    Please note that our technical team is continuing with the necessary repairs, including splicing the damaged fiber cables. Connectivity is gradually being restored, with some customers already reconnecting while restoration work continues.

    The team remains focused on completing the repairs and restoring services to all affected customers. Further updates will be provided as the work progresses.

    Next update: 2PM

    For assistance, please contact us: https://evotel.co.za/contact-us/

  • Update
    UTC
    Update

    🚨 Evotel Notice 🚨

    Lenasia South

    Ennerdale

    Reason for Outage: Damaged Cable

    Our team is currently en route to attend to the damaged cables and commence the necessary repairs.

    Please note that there may be delays due to the current weather conditions, which may affect the progress of the repairs and the restoration timeline.

    We apologise for the inconvenience

    Next update: 11AM

    For assistance, please contact us: https://evotel.co.za/contact-us/

  • Monitoring
    UTC
    Monitoring

    🚨 Evotel Notice 🚨

    Lenasia South

    Ennerdale

    Reason for Outage: Damaged Cable

    Repairs to the damaged cable are being implemented, however we are facing delays due to weather. The technicians remain on site working to restore connection, but we currently cannot guarantee full restoration this evening, though that remains our aim.

    Thank you for your understanding.

    Next update: 8AM

    For assistance, please contact us: https://evotel.co.za/contact-us/

  • Identified
    UTC
    Identified

    🚨 Evotel Notice 🚨

    Lenasia South

    Ennerdale

    Reason for Outage: Damaged Cable

    Our technical team has identified the cause of the network disruption affecting the community. Splicing is currently underway as the team works to restore connectivity as soon as possible.

    We apologise for the inconvenience and appreciate your patience and understanding while our team works to resolve the issue.

    Next update: 20:00

    For assistance, please contact us: https://evotel.co.za/contact-us/

  • Investigating
    UTC
    Investigating

    🚨 Evotel Notice 🚨

    Lenasia South

    Ennerdale

    Reason for Outage: Under investigation.

    Our technical team is still onsite investigating the service disruption affecting the community.

    Once the cause of the disruption has been identified, the team will commence with the necessary restoration efforts.

    Next update: 14:00

    https://evotel.co.za/contact-us/

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