Evotel - Status Page

Lenasia experiencing partial outage

Ennerdale Break
  • Update
    Update

    🚨Evotel Notice🚨

    Ennerdale

    Our technical team is still on site and continues to trace the splitters as part of the fault finding process. This work helps us pinpoint the exact source of the issue and ensure that it is resolved correctly and not just temporarily fixed. While this investigation is ongoing, clients may continue to experience service disruptions. Please be assured that the team is working carefully and thoroughly to restore services as soon as possible. We appreciate your patience and will keep you updated on any further developments.

    Next update: 14:00

  • Identified
    Identified

    🚨Evotel Notice🚨

    Ennerdale

    Our team has returned on site working to restore service to the affected clients. The team is currently splicing on site. Additional resources have been requested to assist in addressing this. Restoration work will continue this morning. Further updates on the repair progress will follow. Thank you for your patience.

    Next update: 11:00

  • Update
    Update

    🚨Evotel Notice🚨

    Ennerdale

    Repairs in your region are ongoing. We apologise for these ongoing delays, and we aim to have the final batch of offline clients reconnected as soon as possible.

    Next update: 8AM or sooner.

  • Update
    Update

    🚨 Evotel Notice 🚨

    Ennerdale

    Our team is still on site working on restoring service to the community. Splicing is almost complete, and connections are slowly being restored to clients as work progresses. Our team continues to work actively to restore full connectivity as quickly as possible.

    We apologise for the extended downtime and appreciate your patience.

    Next update: 8PM

  • Update
    Update

    🚨 Evotel Notice 🚨

    Ennerdale

    Our team is still on site working on restoring service to the community. Splicing is almost complete, and our team is working actively to restore connection as quickly as possible.

    We apologise for the extended downtime. Our team is working actively to restore the network as soon as possible.

    Next update: 5PM

  • Update
    Update

    🚨 Evotel Notice 🚨

    Ennerdale

    Our team is still on site, working on restoring service to the community. Splicing is almost complete, and our team is working actively to restore the connection as quickly as possible.

    We apologise for the extended downtime. Our team is working actively to restore the network as soon as possible.

    Next update: 2PM

  • Update
    Update

    🚨 Evotel Notice 🚨

    Ennerdale

    Our team is still on site working on restoring service to the community. Splicing is almost complete and our team is working actively to restore connection as quickly as possible.

    Next update: 11AM

  • Update
    Update

    🚨 Evotel Notice 🚨

    Ennerdale

    New infrastructure is still being installed. We apologise for these delays, however multiple teams are on site assisting with repairs. We appreciate your patience during this downtime.

    Next update: 8AM or sooner.

  • Update
    Update

    🚨 Evotel Notice 🚨

    Ennerdale

    Technicians are still working on installing new infrastructure. Our team apologises for the extended downtime, and more teams have been deployed to the area to speed reconnection.

    Next update: 8PM or sooner.

  • Update
    Update

    🚨 Evotel Notice 🚨

    Ennerdale

    Technicians are on site installing new infrastructure. Splicing to reconnect clients will begin once new infrastructure has been installed. Thank you for your patience.

    Next update: 2PM or sooner.

  • Update
    Update

    🚨 Evotel Notice 🚨

    Ennerdale

    Extra teams are on site assisting with repairs. We apologise for the ongoing disruptions as we work to restore regular service. Thank you for your patience. Further updates will be provided at the times indicated below.

    Next update: 8PM or sooner.

  • Monitoring
    Monitoring

    🚨 Evotel Notice 🚨

    Ennerdale

    Efforts to restore the remaining offline clients are ongoing. We appreciate your patience during this downtime. Further updates will follow at the time indicated below.

    Next update: 8AM or sooner.

  • Update
    Update

    🚨 Evotel Notice 🚨

    Ennerdale

    Our technical team has made significant progress in restoring service to the community. Majority of clients have been restored, and the team is still on site, splicing the affected cable in an effort to restore service to the remaining clients.

    Next update: 8PM

  • Identified
    Identified

    🚨 Evotel Notice 🚨

    Ennerdale

    The technical team has identified vandalism to critical infrastructure as the cause of the current service disruption. The team is still on site and restoration efforts have commenced. To fully restore services, the team will need to install a new dome and splice all 144 fibre connections. This is a complex and labour-intensive process that requires careful handling to ensure the integrity and stability of the network.

    Next update: 5PM

  • Investigating
    Investigating

    🚨 Evotel Notice 🚨

    Ennerdale

    The technical team has identified vandalism to critical infrastructure as the cause of the current service disruption. The team is currently on site and preparing to commence restoration efforts. To fully restore services, it will be necessary to install a new dome and splice all 144 fibre connections. This is a complex and labour-intensive process that requires careful handling to ensure the integrity and stability of the network.

    Next update: 2PM

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