Evotel - Status Page

Rocomarina/Albert Park
MonitoringMajor outage
  • Monitoring
    UTC
    Monitoring

    🚨 Linklayer Notice 🚨

    Rocomarina

    Albertpark

    King Shaka

    Mount Edgecombe

    Westbrooke

    Reason for Outage: Packet Loss

    Our team is working to stabilise and restore connection as quickly as possible. We apologise for this disruption to regular service.

    Thank you for your patience.

    Next Update: 8AM

    For assistance: https://netninenine.co.za/support/

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    🚨Linklayer Notice 🚨

    Rocomarina

    Albert Park

    Reason for Outage: Backhaul provider currently investigating.

    Your area is impacted by a network service outage. Our team is investigating the cause, and we aim to restore service as quickly as possible. Progressive updates will be provided as the situation develops.

    We appreciate your patience and understanding.

    Next Update: 8PM

    https://evotel.co.za/contact-us/

Kathu Outage
MonitoringMajor outage
  • Update
    UTC
    Update

    Evotel Notice 🚨

    Kathu

    Reason for Outage: Power Disruption

    Our technical team continues to monitor network performance after implementing a temporary measure to restore connectivity in the affected area.

    We remain in close communication with the upstream provider and are actively monitoring the situation to maintain service stability while awaiting the full restoration of normal network operations.

    We appreciate your patience and understanding.

    Next Update: 5PM

    https://evotel.co.za/contact-us/

  • Update
    UTC
    Update

    🚨 Evotel Notice 🚨

    Kathu

    Reason for Outage: Power Disruption

    Our technical team continues to monitor the network following the implementation of a temporary solution to restore connectivity in the area.

    We are currently awaiting the restoration of power to our upstream provider's infrastructure before the network can return to normal operations.

    Our team remains in communication with the upstream provider and will continue monitoring connectivity to ensure services remain stable.

    https://evotel.co.za/contact-us/

  • Update
    UTC
    Update

    🚨 Evotel Notice 🚨

    Kathu

    Reason for Outage: Power Disruption

    Our team has successfully implemented a temporary solution and we can confirm that service to the area has been restored.

    Our team are monitoring the network stability, as adverser weather conditions continue in the community.

    https://evotel.co.za/contact-us/

  • Monitoring
    UTC
    Monitoring

    🚨Evotel Notice🚨

    Kathu

    Reason for Outage: Power Disruption

    Our team have successfully implemented a temporary solution, and we can confirm that service to the area has been restored.

    Our team will continue to monitor the network stability, as adverser weather conditions continue in the community.

    Next update: 11AM

    https://evotel.co.za/contact-us/

  • Identified
    UTC
    Identified

    🚨 Evotel Notice 🚨

    Kathu

    Reason for Outage: Under Investigation

    The upstream provider is continuing to investigate the network disruption, with restoration efforts focused on reconnecting the remaining affected customers. Technicians are working to resolve the site-related issue and restore connectivity as soon as possible.

    Please note that rain is expected in the area, which may cause delays to the restoration process.

    We appreciate your patience and understanding while the teams continue working to restore services. Further updates will be provided as more information becomes available.

    Next update: 5PM

    https://evotel.co.za/contact-us/

  • Update
    UTC
    Update

    🚨 Evotel Notice 🚨

    Kathu

    Reason for Outage: Under Investigation

    The upstream provider is continuing to investigate the network disruption. Technicians are attending to the site-related power issue and working to resolve the problem. The matter has been escalated, and we are actively following up on progress towards restoring connectivity.

    Restoration efforts are ongoing. We appreciate your patience and understanding during this time. Further updates will be provided as more information

    ecomes available.

    Next update: 2PM

    https://evotel.co.za/contact-us/

  • Investigating
    UTC
    Investigating

    🚨 Evotel Notice 🚨

    Kathu

    Reason for Outage: Under Investigation

    The upstream provider's technical team is still investigating the cause of the network disruption. The issue remains unresolved, and connectivity has not yet been restored.

    We appreciate your patience and understanding while investigations continue. Further updates will be provided as more information becomes available.

    Next update: 11AM

    https://evotel.co.za/contact-us/

  • Update
    UTC
    Update

    🚨 Evotel Notice 🚨

    Kathu

    Reason for Outage: Under Investigation

    Upstream provider technicians are still investigating that cause.

    We apologise for the ongoing downtime, and we currently do not anticipate reconnection tonight.

    Thank you for your patience during these investigations.

    Next update: 8AM

    https://evotel.co.za/contact-us/

  • Monitoring
    UTC
    Monitoring

    🚨 Evotel Notice 🚨

    Kathu

    Reason for Outage: Under Investigation

    Our upstream network provider is currently working to identify the fault on their network that has caused Kathu to lose connection. We apologise for the extended downtime, and more information will be provided as the situation develops.

    Next update: 8PM

    https://evotel.co.za/contact-us/

  • Update
    UTC
    Update

    🚨 Evotel Notice 🚨

    Kathu

    Reason for Outage: Under Investigation

    We are aware of the network disruption affecting clients in the community. Our team is on-site investigating the root cause. Restoration efforts will begin as soon as the cause has been identified.

    Next update: 5PM

    https://evotel.co.za/contact-us/

  • Identified
    UTC
    Identified

    🚨 Evotel Notice 🚨

    Kathu

    Reason for Outage: Under Investigation

    We are aware of the network disruption affecting clients in the community. Our team is on-site investigating the root cause. Restoration efforts will begin as soon as the cause has been identified.

    Next update: 2PM

    https://evotel.co.za/contact-us/

  • Investigating
    UTC
    Investigating

    🚨 Evotel Notice 🚨

    Kathu

    Reason for Outage: Under Investigation

    We are aware of the network disruption affecting clients in the community. Our team is on-site investigating the root cause. Restoration efforts will begin as soon as the cause has been identified.

    Next update: 11:00

    https://evotel.co.za/contact-us/

Operational

Odendaalsrus - Operational

Riebeeckstad - Operational

Virginia - Operational

Welkom - Operational

Operational

Dawn Park - Operational

Eden Glen - Operational

Krugersdorp - Operational

Lenasia - Operational

Lewisham - Operational

Northriding - Operational

Randfontein - Operational

Major outage

Ladysmith - Operational

Newcastle - Operational

Vryheid - Operational

Eagleayre - Operational

Inanda - Operational

Albertpark - Major outage

Birches - Operational

Coral Point - Operational

Cottswold Fenns - Operational

Greenhaven - Operational

Ilalaridge - Operational

Maidstone - Operational

Malvern Heights - Operational

Millennial - Operational

Nagina - Operational

Palm Lakes - Operational

Roccamarina - Major outage

Dolphin Coast - Operational

Tongaat - Operational

Verulam - Operational

Westbrook - Major outage

King Shaka - Major outage

Mt Edgecombe - Major outage

Balito - Operational

Saltrock - Operational

South Beach - Operational

Operational

Klipfontein - Operational

Middelburg - Operational

Panorama - Operational

Witbank - Operational

Operational

Bergsig - Operational

Kroondal - Operational

Protea Park - Operational

Partial outage

Kathu - Partial outage

Postmasburg - Operational

Upington - Operational

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