Evotel - Witbank Outage – Incident details

🚨Network Restored🚨

Witbank

Kindly note, Technicians have completed the repairs to the break and any clients still down will be dealt with on a case-by-case basis.

Thank you for your patience.

🚨Network Outage🚨

Witbank

Please note, Technicians have managed to restore majority of the services and are investigating the trouble causing the last few clients connection to remain down.

Next update: 5PM or sooner.

🚨Network Outage🚨

Witbank

Please note, Technicians have completed the repairs to main break and are further tracing now to restore the remaining clients connection.

Apologies for the disruption to service.

Next update: 2PM or sooner.

🚨Network Outage🚨

Witbank

Please note, Technicians are back on-site to continue with the restorations and finish off the last few remaining splices.

Apologies for the disruption.

Next update: 11AM or sooner.

🚨Network Outage🚨

Witbank

Splicing work is being delayed by bad weather conditions. We regrettably do not expect reconnection tonight due to these delays. The team remains on site and repairs are continuing despite these challenges.

Next update: 8AM or sooner.

🚨Network Outage🚨

Witbank

All infrastructure work is complete and joints are being prepped for splicing. We currently expect reconnection late tonight. Delays will be communicated.

Next update: 8PM or sooner.

🚨Network Outage🚨

Witbank

New infrastructure is still currently still being installed. We appreciate the patience from the community. We are facing slight delays due to the presence of traffic at the intersection where the damage occurred. Splicing work has not yet commenced.

Next update: 5PM or sooner.

🚨Network Outage🚨

Witbank

New infrastructure is still currently being installed. Splicing will commence once all new poles have been erected. The splicing required will take an extended period of time and we currently do not expect reconnection before this evening, at least. Clearer time frames will be communicated when available.

Next update: 2PM or sooner.

🚨Network Outage🚨

Witbank

New infrastructure is still currently being installed. Splicing will commence once all new poles have been erected. The splicing required will take an extended period of time and we currently do not expect reconnection before this evening, at least. Clearer time frames will be communicated when available.

Next update: 5PM or sooner.

🚨Network Outage🚨

Witbank

Damage to the network is extensive. A number of new poles need to be replanted and new fibre infrastructure will need to be installed. We currently do not expect reconnection before this evening and we will keep information following as the repair continues. The team already on site.

Next update: 11AM or sooner.

🚨Network Outage🚨

Witbank

Please note, repairs will be implemented in the morning. Our team is still working to ascertain the cause of this break. Thank you for your patience.

Next update: 8AM or sooner.