Evotel - Northriding Outage – Incident details

Experiencing partial outage

Northriding Outage

Resolved
Partial outage
Started over 1 year agoLasted 1 day

Affected

Gauteng

Partial outage from 8:57 AM to 1:05 PM

Northriding

Partial outage from 8:57 AM to 1:05 PM

Updates
  • Resolved
    Resolved

    🚨Network Outage🚨

    Northriding

    Network has been restored and all clients should be back up, If you are still experiencing connection issues please reach out to us. Thank you for your patience during the downtime.

  • Update
    Update

    🚨Network Outage🚨

    Northriding

    A majority of affected clients have restored and technicians are on site working to restore the final few affected clients. Thank you for your patience during this downtime.

    Next update: 11AM.

  • Monitoring
    Monitoring

    🚨Network Outage🚨

    Northriding

    Regrettably, technicians have experienced delays on site and we currently do not expect restoration of the network this evening. We apologise for the ongoing inconvenience caused.

    Next update: 8AM.

  • Update
    Update

    🚨Network Outage🚨

    Northriding

    Technicians are on site tracing the fibre routes for faults. We apologise for any inconveniences caused during this downtime.

    Next update: 5PM.

  • Investigating
    Investigating

    🚨Network Outage🚨

    Northriding

    Please note we are aware of the outage in Northriding and our team is investigating the cause. Further information will follow when available.

    Next update: 2PM.