Evotel - Ennerdale Outage – Incident details

Experiencing partial outage

Ennerdale Outage

Resolved
Operational
Started 23 days agoLasted 1 day

Affected

Gauteng

Major outage from 9:38 AM to 3:11 PM

Lenasia

Major outage from 9:38 AM to 3:11 PM

Updates
  • Resolved
    Resolved

    Service to the area has been restored. Technicians will attend to affected clients individually on a house-to-house basis.

  • Update
    Update

    Technicians are still going house-to-house to restore connection to the affected clients. We sincerely apologise for inconvenience this has caused.

    Next update: 17:00

  • Update
    Update

    Technicians are going house-to-house to restore connection to the affected clients. We sincerely apologise for inconvenience this has caused.

    Next update: 14:00

  • Update
    Update

    We are pleased to inform you that service has been successfully restored for many clients in the area. Our technicians remain fully committed to restoring connectivity for the remaining affected clients. Work will resume first thing tomorrow morning to ensure full restoration as quickly as possible. We sincerely apologise for any inconvenience this may have caused.

    Next update: 08:00

  • Update
    Update

    Technicians are still on site working at restoring connection to the area. We sincerely apologise for the inconvenience this has caused.

    Next update: 20:00

  • Identified
    Identified

    Technicians are on the ground working to restore connection to the area. We sincerely apologise for the inconvenience this may have caused.

    Next update: 17:00

  • Investigating
    Investigating

    We are aware of the service disruption affecting your region. Technicians have been dispatched to investigate and restore your connection.

    Next Update: 14:00