Evotel - Reitzpark Break – Incident details

Despite the significant progress made by our technical team, an additional cable break has been identified, which is impacting our restoration efforts. Our technical team remains on-site and is actively working to repair the affected section and restore full service as quickly and safely as possible. We sincerely apologise for the inconvenience this has caused, and we assure the remaining affected clients that restoring their network connection remains a priority.

Next Update: 08:00

🚨Evotel Notice🚨

Reitzpark

Services in the area are steadily coming back online and our team on the field is continuing with efforts to restore the remaining connections. Thank you for your understanding as we work to fully reinstate services.

Next Update: 20:00

🚨Evotel Notice🚨

Reitzpark

Some affected lines in the area are gradually being restored. Our team on the ground is actively working to resolve the remaining affected connections. We appreciate your patience while we work to bring back full services.

Next Update: 17:00

🚨Evotel Notice🚨

Reitzpark

Our technicians are currently on site and conducting splicing work to restore connectivity in the area. We appreciate your patience while we work to complete this process. We'll continue to provide updates on the progress of the repairs.

Next Update: 14:00

🚨Evotel Notice🚨

Reitzpark

Our team is back on site this morning to resume repairs on all the affected lines. We sincerely apologise for the extended downtime. We are working on getting everyone back online as soon as possible. Thank you for your patience.

Next Update: 11:00

🚨Evotel Notice🚨

Reitzpark

Our technicians have begun splicing work to restore service for the affected clients. Once the splicing is complete, testing will be conducted to ensure stability and proper performance. Our team is actively addressing the network disruption caused by severe weather conditions as quickly as possible

Next Update: 8am

Our technicians have begun splicing work to restore service for the affected clients. Once the splicing is complete, testing will be conducted to ensure stability and proper performance. Our team is actively addressing the network disruption caused by severe weather conditions as quickly as possible

Next Update: 8pm