Evotel - Odendaanlrus Break – Incident details

Odendaalsrus experiencing partial outage

Odendaanlrus Break

Monitoring
Partial outage 30 %
Started about 20 hours ago

Affected

Free State

Partial outage from 5:58 AM to 12:00 AM

Odendaalsrus

Partial outage from 5:58 AM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    🚨Evotel Notice🚨

    Odendaalsrus

    Technicians are on site splicing the damaged cables to restore connection. Thank you for your patience during this downtime.

    Next Update: 8AM

  • Update
    Update

    🚨Evotel Notice🚨

    Odendaalsrus

    Our technical team is still on site repairing the second last tube as part of ongoing efforts to restore full services to the area. We sincerely apologise for the downtime and assure you that we are working diligently to resolve all connectivity issues as quickly as possible. Thank you for your patience and understanding.

    Next Update: 20:00

  • Identified
    Identified

    🚨Evotel Notice🚨

    Odendaalsrus

    Our technical team is currently on site repairing the second tube as part of ongoing efforts to restore full services to the area. We sincerely apologise for the downtime and assure you that we are working diligently to resolve all connectivity issues as quickly as possible. Thank you for your patience and understanding.

    Next Update: 17:00

  • Update
    Update

    🚨Evotel Notice🚨

    Odendaalrus

    Our team is on the ground working to restore service to the community. Technicians have determined that the network disruption was caused by vandalism. Restoration efforts are currently underway, and technicians have begun splicing the damaged network infrastructure.

    Next update: 2PM

  • Investigating
    Investigating

    🚨Evotel Notice🚨

    Odendaanlrus

    Our team is aware of the network disruption in your area and has identified a damaged pole that was set alight by an unknown party as the cause. We are working to resolve the issue as quickly as possible and will share updates as they become available.

    Next update: 11AM