Evotel - Ladysmith Outage – Incident details

Ladysmith experiencing major outage

Ladysmith Outage

Monitoring
Major outage
Started 1 day ago

Affected

KwaZulu-Natal

Major outage from 5:31 PM to 12:00 AM

Ladysmith

Major outage from 5:31 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    🚨 Evotel Notice🚨

    Ladysmith

    The majority of clients have been restored. Our team is continuing repair work. Thank you for your patience during this downtime.

    Next update: 8AM or sooner.

  • Update
    Update

    🚨 Evotel Notice🚨

    Ladysmith

    Repair efforts are still in progress across the impacted areas. Our team remains on site and working with urgency to bring all services back online as soon as possible. We are mindful of the inconvenience caused and are grateful for your continued support and understanding during this time. Please note that the situation is receiving close attention with restoring full connectivity as the primary objective. We will provide more information as developments unfold.

    Next update: 20:00

  • Update
    Update

    🚨 Evotel Notice 🚨

    Ladysmith

    Repair work at these locations are ongoing. Our technical teams are fully committed and making every effort to reinstate services as quickly as they can. We recognise the disruption this may create and truly value your patience and cooperation during this period. Please rest assured that the matter is being carefully overseen, with complete restoration as our top priority. Additional updates will be shared again soon.

    Next update: 17:00

  • Identified
    Identified

    🚨 Evotel Notice🚨

    Ladysmith

    Our team is currently on site carrying out essential repair work. This includes pulling the required cabling and preparing one end of the connection to support the restoration process. These steps are part of our ongoing efforts to ensure a stable and reliable service. We appreciate your patience and understanding while this work is being completed. Further updates will be shared as progress continues.

    Next update: 14:00

  • Investigating
    Investigating

    🚨 Evotel Notice 🚨

    Ladysmith

    Your area is impacted by a network service outage. Technicians are currently isolating the cause. Repairs will begin thereafter. We apologise for these disruptions.

    Next update: 8AM or sooner.