Evotel - Rustenburg - Thlabane West – Incident details

🚨Evotel Notice🚨

Rustenburg

Oos-Einde

Splicing work has been completed, and our technical team is currently conducting final checks to ensure everything is operating correctly. Further communication and updates will be shared as progress is confirmed and testing is finalised.

Next Update: 11AM

🚨Evotel Notice🚨

Rustenburg

Oos-Einde

Splicing is completed and system checks are running to confirm all clients still impacted by the outage. Thank you for your patience during these investigations.

Next Update: 8AM or sooner.

🚨Evotel Notice🚨

Rustenburg

Oos-Einde

Our teams remain on the ground in the affected area continuing with fibre splicing as restoration work progresses. These repairs are necessary to reconnect and stabilise services for all customers experiencing connectivity issues. Although steady progress is being achieved, users may still encounter service disruptions while the remaining repair work is being finalised. We apologise for the inconvenience caused and thank you for your continued patience and support. More updates will be communicated as work continues.

Next Update: 20:00

🚨Evotel Notice🚨

Rustenburg

Oos-Einde

Our teams are still actively attending to the fault in the affected area and restoration efforts remain underway. Technicians are continuing to work on resolving the issue and ensuring all impacted services are fully restored and stable as soon as possible. Although steady progress is being made, clients may continue to experience occasional connectivity issues while work continues on site. We sincerely regret the inconvenience caused and appreciate your ongoing patience during this process. Additional updates will be provided as more progress is made.

Next Update: 17:00

🚨Evotel Notice 🚨

Rustenburg

Oos-Einde

Our technical team is back on site continuing restoration efforts to the remaining affected clients. Service to Thabane West has since been restored. We apologise for the inconvenience this has caused & assure all clients that restoring service is our priority. Please note that adverse weather conditions may cause delays.

Next update: 11AM

🚨Evotel Notice🚨

Rustenburg

Oos-Einde

Service to Thlabane-West has been restored. Technicians are busy implementing repairs in Oos-Einde. Thank you for your patience during this downtime.

Next Update: 8AM

🚨Evotel Notice🚨

Rustenburg

Tlhabane West

Our technical team has made significant progress in restoring service to the community. Service has been restored to clients in Tlhabane West and the team is actively working to restore service to clients in Oos Einder.

Next Update: 8PM

🚨Evotel Notice🚨

Rustenburg

Tlhabane West

Our team is still on the ground working on restoring service to the community. The team has identified additional clients who have experienced network disruptions. Service has since restored to some clients, and the team is working on restoring service to all affected clients.

Next Update: 5PM

🚨Evotel Notice🚨

Rustenburg

Tlhabane West

Our team is active on the ground moving from house to house to in an effort to restore service to the remaining affected lines. This process allows the team to individually assess and resolve any outstanding connection issues to ensure a full and stable restoration across the area.

Next Update: 2PM

🚨Evotel Notice🚨

Rustenburg

Tlhabane West

Adverse weather in the area continues to impact progress on site resulting in delays to repair activities. Our teams are present and actively assessing conditions. Repair work in the area will resume once the weather has cleared up. We apologise for the disruption and thank you for your patience and understanding.

Next Update: 11AM

🚨Evotel Notice🚨

Rustenburg

Tlhabane West

Adverse weather in the area continues to impact progress on site resulting in delays to repair activities. Our teams are still present and actively assessing conditions. Repair work in the area will resume once the weather has cleared up. We apologise for the disruption and thank you for your patience and understanding. Additional updates will be provided as work progresses.

Next Update: 20:00

🚨Evotel Notice🚨

Rustenburg

Tlhabane West

Please be advised that current weather conditions in the area are causing delays to our repair work on site. Our teams remain on the ground and are closely monitoring the situation. Work will continue as soon as it is safe to proceed as the safety of our teams and the quality of repairs remain our top priority. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding during this time. Further updates will be shared as progress continues.

Next Update: 17:00

🚨Evotel Notice🚨

Rustenburg

Tlhabane West

Our team remains on the ground and is currently moving from house to house to attend to the remaining affected lines. This process allows the team to individually assess and resolve any outstanding connection issues to ensure a full and stable restoration across the area. While many lines have already been brought back online, work is still ongoing to assist all remaining clients. We sincerely apologise for the inconvenience caused and appreciate your continued patience and understanding. Further updates will be shared as progress continues.

Next Update: 14:00

🚨Evotel Notice🚨

Rustenburg

Tlhabane West

A small number of clients remain affected by the outage. Our technicians are still working to restore connection. Thank you for your patience during this downtime.

Next Update: 11:00

🚨 Evotel Notice🚨

Rustenburg:

Tlhabane-West

Our team has returned on site. The final batch of affected clients are being seen to on a case-by-case basis. Please allow time for these repairs. If technicians require access to your property, you will be contacted directly.

Next update: 11:00

🚨 Evotel Notice🚨

Rustenburg:

Tlhabane-West

The final batch of affected clients are being seen to on a case-by-case basis. Please allow time for these repairs. If technicians require access to your property, you will be contacted directly.

Next update: 8AM or sooner.

🚨 Evotel Notice🚨

Rustenburg:

Tlhabane-West

Fibre repairs are continuing and clients continue to restore, however, a large portion remain impacted by the outage. Technicians are continuing repairwork, and more details will be shared at the times indicated below.

Next update: 4PM or sooner.

🚨 Evotel Notice🚨

Rustenburg:

Tlhabane-West

Repairs began during the course of the evening. A large portion of clients have been reconnected, but the majority remain offline. Technicians are still on site and we will provide progressive updates at the times indicated below.

Next update: 12PM or sooner.

🚨 Evotel Notice🚨

Rustenburg:

Tlhabane-West

Heavy damage to the network has been identified as a result of municipal construction in the area. We apologise for this break in connection, but we currently do not anticipate reconnection tonight. Repairs are underway, and updates will be provided at the times indicated below.

Next update: 8AM or sooner.