Evotel - Upington Break – Incident details

🚨 Evotel Notice🚨

Upington

The majority of client have been restored. The final clients impacted by the outage will be managed on a case-by-case basis. https://support.evotel.co.za/open.php

🚨 Evotel Notice🚨

Upington

Our technical team is still on the ground working on restoring service to the community. The team have made progress and we can confirm that service has been restored for some clients. We assure the remaining affected clients that restoring your service is still a priority.

Next Update: 20:00

🚨 Evotel Notice🚨

Upington

Connectivity is steadily returning across the affected area as our team continues with the ongoing repair and network recovery process. Some clients may already have their services back online, while others could still experience occasional disruptions as work continues. Our team is actively monitoring the situation to ensure complete restoration as quickly as possible. We appreciate your patience and cooperation during this time.

Next update: 17:00

🚨 Evotel Notice🚨

Upington

Our technical team has completed the repair work and is currently investigating for any additional faults that may still be impacting full service restoration to affected clients. We assure the affected clients in the community that restoring service is our priority.

Next update: 14:00

🚨 Evotel Notice🚨

Upington

Our team is still actively working on resolving the current service issue. We would also like to inform affected clients that work is currently underway on two DC cables as part of the restoration process. Our team is doing everything possible to complete the repairs and restore stable services as quickly as possible. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding while our technicians continue working to resolve the matter.

Next Update: 20:00