Evotel - Postmasburg Break – Incident details

🚨Evotel Notice🚨

Postmasburg

Our technical team is still on-site working to restore services to the remaining affected clients. Significant progress has been made, with the majority of affected clients now reconnected, and the team is focused on restoring service to the remaining few. Splicing operations are continuing, and the remaining affected clients can expect their services to be restored as the repair work progresses.

Next update: 8PM

🚨Evotel Notice🚨

Postmasburg

Our technical team remains on-site working to restore services to the remaining affected clients. Significant progress has been made, with the majority of affected clients now reconnected, and the team is focused on restoring service to the remaining few. Splicing operations are continuing, and the remaining affected clients can expect their services to be restored as the repair work progresses.

Next update: 5PM

🚨Evotel Notice🚨

Postmasburg

Our technical team remains on-site working to restore services to the remaining affected clients. The source of the network disruption has been located, and the team has identified a fault within the network infrastructure at another manhole. Repair work is currently underway to rectify the affected fibre tubes.

Next update: 2PM

🚨Evotel Notice🚨

Postmasburg

Our technical team is back on-site working on restoring service to the remaining affected clients. We assure all clients that restoring service is our priority and sincerely apologise for the inconvenience this has caused.

Next update: 11AM

🚨Evotel Notice🚨

Postmasburg

Technicians have left site and repairs will continue in the morning.

We sincerely appreciate your patience and understanding as our technicians work to restore services. A further update will be shared once the line checks have been completed.

Next update: 8AM

🚨Evotel Notice🚨

Postmasburg

Our team is currently completing repairs on the remaining fibre cables as part of the restoration process. Once this work has been finalised, the network will need to be tested to confirm that all services have been successfully restored.

Due to the current power outage in the affected area, the team is unable to perform the required line testing at this time. Testing will commence once power has been restored at 18:00 PM.

We sincerely appreciate your patience and understanding as our technicians work to restore services. A further update will be shared once the line checks have been completed.

Next update: 20:00

🚨Evotel Notice🚨

Postmasburg

Our technicians remain on site and are currently performing fibre splicing as part of the ongoing repair efforts. The work is progressing steadily with every effort being made to complete the restoration safely and as quickly as possible.

We appreciate your continued patience and understanding while the team works to bring services back online. Additional updates will be shared as further progress is made.

Next update: 17:00

🚨Evotel Notice🚨

Postmasburg

Our team is currently on site and actively carrying out splicing work as part of the network restoration process. The team is working diligently to complete this process as efficiently and safely as possible. We sincerely appreciate your patience and understanding while our technicians continue working to reconnect your service. Further updates will be provided as progress is made.

Next update: 14:00