Evotel - Ennerdale Break โ€“ Incident details

Lenasia experiencing partial outage

Ennerdale Break

Identified
Partial outage
Started about 5 hours ago

Affected

Gauteng

Partial outage from 8:30 AM to 12:00 AM

Lenasia

Partial outage from 8:30 AM to 12:00 AM

Updates
  • Identified
    Identified

    ๐Ÿšจ Evotel Notice ๐Ÿšจ

    Ennerdale

    The technical team has identified vandalism to critical infrastructure as the cause of the current service disruption. The team is still on site and restoration efforts have commenced. To fully restore services, the team will need to install a new dome and splice all 144 fibre connections. This is a complex and labour-intensive process that requires careful handling to ensure the integrity and stability of the network.

    Next update: 5PM

  • Investigating
    Investigating

    ๐Ÿšจ Evotel Notice ๐Ÿšจ

    Ennerdale

    The technical team has identified vandalism to critical infrastructure as the cause of the current service disruption. The team is currently on site and preparing to commence restoration efforts. To fully restore services, it will be necessary to install a new dome and splice all 144 fibre connections. This is a complex and labour-intensive process that requires careful handling to ensure the integrity and stability of the network.

    Next update: 2PM