Evotel - Rustenburg - Thlabane West – Incident details

🚨Evotel Notice🚨

Rustenburg

Tlhabane West

Our team is active on the ground moving from house to house to in an effort to restore service to the remaining affected lines. This process allows the team to individually assess and resolve any outstanding connection issues to ensure a full and stable restoration across the area.

Next Update: 2PM

🚨Evotel Notice🚨

Rustenburg

Tlhabane West

Adverse weather in the area continues to impact progress on site resulting in delays to repair activities. Our teams are present and actively assessing conditions. Repair work in the area will resume once the weather has cleared up. We apologise for the disruption and thank you for your patience and understanding.

Next Update: 11AM

🚨Evotel Notice🚨

Rustenburg

Tlhabane West

Adverse weather in the area continues to impact progress on site resulting in delays to repair activities. Our teams are still present and actively assessing conditions. Repair work in the area will resume once the weather has cleared up. We apologise for the disruption and thank you for your patience and understanding. Additional updates will be provided as work progresses.

Next Update: 20:00

🚨Evotel Notice🚨

Rustenburg

Tlhabane West

Please be advised that current weather conditions in the area are causing delays to our repair work on site. Our teams remain on the ground and are closely monitoring the situation. Work will continue as soon as it is safe to proceed as the safety of our teams and the quality of repairs remain our top priority. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding during this time. Further updates will be shared as progress continues.

Next Update: 17:00

🚨Evotel Notice🚨

Rustenburg

Tlhabane West

Our team remains on the ground and is currently moving from house to house to attend to the remaining affected lines. This process allows the team to individually assess and resolve any outstanding connection issues to ensure a full and stable restoration across the area. While many lines have already been brought back online, work is still ongoing to assist all remaining clients. We sincerely apologise for the inconvenience caused and appreciate your continued patience and understanding. Further updates will be shared as progress continues.

Next Update: 14:00

🚨Evotel Notice🚨

Rustenburg

Tlhabane West

A small number of clients remain affected by the outage. Our technicians are still working to restore connection. Thank you for your patience during this downtime.

Next Update: 11:00

🚨 Evotel Notice🚨

Rustenburg:

Tlhabane-West

Our team has returned on site. The final batch of affected clients are being seen to on a case-by-case basis. Please allow time for these repairs. If technicians require access to your property, you will be contacted directly.

Next update: 11:00

🚨 Evotel Notice🚨

Rustenburg:

Tlhabane-West

The final batch of affected clients are being seen to on a case-by-case basis. Please allow time for these repairs. If technicians require access to your property, you will be contacted directly.

Next update: 8AM or sooner.

🚨 Evotel Notice🚨

Rustenburg:

Tlhabane-West

Fibre repairs are continuing and clients continue to restore, however, a large portion remain impacted by the outage. Technicians are continuing repairwork, and more details will be shared at the times indicated below.

Next update: 4PM or sooner.

🚨 Evotel Notice🚨

Rustenburg:

Tlhabane-West

Repairs began during the course of the evening. A large portion of clients have been reconnected, but the majority remain offline. Technicians are still on site and we will provide progressive updates at the times indicated below.

Next update: 12PM or sooner.

🚨 Evotel Notice🚨

Rustenburg:

Tlhabane-West

Heavy damage to the network has been identified as a result of municipal construction in the area. We apologise for this break in connection, but we currently do not anticipate reconnection tonight. Repairs are underway, and updates will be provided at the times indicated below.

Next update: 8AM or sooner.