Evotel - Virginia Break – Incident details

Experiencing minor outage

Virginia Break

Identified
Partial outage
Started 1 day ago

Affected

Free State

Partial outage from 10:00 AM to 12:00 AM

Virginia

Partial outage from 10:00 AM to 12:00 AM

Updates
  • Update
    Update

    🚨Evotel Notice🚨

    Virginia

    Repair work in the affected area is still ongoing. Our teams remain on site and continue working diligently to identify, repair and stabilise all affected connections as quickly as possible. While progress is being made, clients may still experience connectivity interruptions until all restoration work has been completed. We understand the inconvenience this may cause and sincerely apologise for the disruption.

    Thank you for your continued patience and understanding. Further updates will be communicated as work progresses.

    Next Update: 17:00

  • Update
    Update

    🚨Evotel Notice🚨

    Virginia

    The current weather conditions in the area are still causing delays to our repair work on site. Our team will return on site and will be closely monitoring the situation. Work will continue as soon as it is safe to proceed as the safety of our teams and the quality of repairs remain our top priority. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding during this time. Further updates will be shared as progress continues.

    Next Update: 14:00

  • Identified
    Identified

    🚨Evotel Notice🚨

    Virginia

    Please be advised that current weather conditions in the area are causing delays to our repair work on site. Our team will return on site and will be closely monitoring the situation. Work will continue as soon as it is safe to proceed as the safety of our teams and the quality of repairs remain our top priority. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding during this time. Further updates will be shared as progress continues.

    Next Update: 11:00

  • Monitoring
    Monitoring

    🚨Evotel Notice🚨

    Virginia

    Technicians are still working to restore the final batch of client affected by the outage. Thank you for your patience.

    Next Update: 8AM

  • Update
    Update

    🚨Evotel Notice🚨

    Virginia

    Our technical team has made significant progress in restoring service to the communicaty. The team is still on site working on restoring service to the remaining affected clients.

    Next Update: 8PM

  • Identified
    Identified

    🚨Evotel Notice🚨

    Virginia

    Our technical team is still on site investigating the cause of the network disruption. Once the cause has been identified, restoration efforts will promptly begin.

    Next Update: 5PM

  • Investigating
    Investigating

    🚨Evotel Notice🚨

    Virginia

    We are aware of the network disruption affecting some clients in the area. Our team is en-route to investigate and once the cause has been identified restoration efforts will begin.

    Next Update: 2PM