Evotel - Rustenburg Outage – Incident details

🚨Evotel Notice🚨

Rustenburg.

The fault affecting the final few clients has been resolved. We apologise for the extended downtime.

🚨Evotel Notice🚨

Rustenburg.

The fault affecting the final few clients has been identified and repairs are underway. We apologise for the extended downtime.

Next update: 8am

🚨Evotel Notice🚨

Rustenburg.

Work is ongoing on site and we aim to have the final few clients online tonight.

Next update: 5pm

🚨Evotel Notice🚨

Rustenburg.

A majority of clients have been restored, and work on site is continuing to address the faults affecting the final group of clients that are offline. Work will continue this evening.

Next update: 8AM or sooner.

🚨Evotel Notice🚨

Rustenburg.

Municipal work on site has delayed our repairs. Currently access to the site is not possible due to safety concerns working in proximity to machinery. We will keep the community informed, but we cannot guarantee full restoration this evening.

Next update: 8PM or sooner.

🚨Evotel Notice🚨

Rustenburg - Splicing will begin shortly.

We apologise for these disruptions and we hope to have connection restored as soon as possible. Installation of new infrastructure to be completed shortly. Splicing will commence thereafter.

Next update: 5PM or sooner.

🚨Evotel Notice🚨

Rustenburg - Zinniaville - Connection restored.

Rustenburg - Waterfall East - Technicians on site.

We apologise for these disruptions and we hope to have connection restored as soon as possible. Civils teams are on site in Waterfall East to reinstall new infrastructure.

Next update: 2PM or sooner.

🚨Evotel Notice🚨

Rustenburg - Zinniaville - Team on site.

Rustenburg - Further checks are being run.

We apologise for these disruptions and we hope to have connection restored as soon as possible. In the even of two breaks, separate areas will have differing turnaround times. We apologise for any delays this may cause.

Next update: 11AM or sooner.