Evotel - Virginia Break – Incident details

Service to the area has been restored. Technicians are going door-to-door to reconnect the remaining handful of clients. Thank you for your patients.

🚨 Evotel Notice🚨

Virginia

Technicians are still on site, working to restore service for the remaining affected clients. We are committed to completing reconnections as quickly and safely as possible. We apologise for the inconvenience and appreciate your continued patience.

Next update: 5pm

🚨 Evotel Notice🚨

Virginia

Technicians are still on site, working to restore service for the remaining affected clients. We are committed to completing reconnections as quickly and safely as possible. We apologise for the inconvenience and appreciate your continued patience.

Next update: 11AM

Technicians are still on site, working to restore service for the remaining affected clients. We are committed to completing reconnections as quickly and safely as possible. We apologise for the inconvenience and appreciate your continued patience.

Next update: 08:00

Technicians are currently conducting door-to-door visits to restore service to the remaining affected clients. Network reconnections are progressing steadily.

Next update: 20:00

Technicians have begun splicing affected cables to restore service. Clients in Harmony are gradually reconnecting, while those in Saaiplaas are still experience downtime. Restoration work is ongoing, and our team is working efficiently to complete repairs.

Next update: 17:00

Technicians are splicing the affected cables in an effort to restore service to the remaining affected clients. Our aim is to have restored connection to all affected clients by the end of today.

Next update: 14:00

Technicians are back on-site working on restoring service to the remaining affected clients. We aim to have all clients reconnected by the end of today. We apologise for the inconvenience this may have caused.

Next update: 11AM

🚨 Evotel Notice🚨

Virginia

We are aware of the disruption currently impacting our clients and our technical team is actively addressing it. We appreciate your patience as we work to restore full service as quickly as possible.

Next Update: 8AM

🚨 Evotel Notice🚨

Virginia

We are aware of the disruption currently impacting our clients and our technical team is actively addressing it. We appreciate your patience as we work to restore full service as quickly as possible.

Next Update: 8PM

🚨 Evotel Notice🚨

Virginia

We are aware of the disruption currently impacting our clients and our technical team is actively addressing it. We appreciate your patience as we work to restore full service as quickly as possible.

Next Update: 5PM

🚨 Evotel Notice🚨

Virginia

We are aware of the disruption currently impacting our clients and our technical team is actively addressing it. We appreciate your patience as we work to restore full service as quickly as possible.

Next Update: 2PM

🚨Evotel Notice🚨

Virginia

Our technicians will be back on site this morning to resume work in an effort to restore connection to the remaining affected clients. We apologise for the inconvenience and thank you for your patience.

Next update: 11:00

🚨Evotel Notice🚨

Virginia

Technicians are still actively working on the splicing on site and clients are gradually starting to restore.

Next update: 8am

🚨Evotel Notice🚨

Virginia

Technicians have identified the damaged cable is actively working to the repair - splicing is ongoing.

We hope to restore connection soon.

Next update: 8pm

🚨Evotel Notice🚨

Virginia

Technicians have identified the damaged cable is actively working to the repair - splicing is ongoing.

We hope to restore connection soon.

Next update: 5pm

🚨Evotel Notice🚨

Virginia

Technicians have identified the damaged cable is actively working to the repair. We hope to restore connection soon.

Next update: 2pm