Evotel - Odendaalsrus Outage – Incident details

Welkom experiencing partial outage

Odendaalsrus Outage

Resolved
Operational
Started 3 months agoLasted about 21 hours

Affected

Free State

Major outage from 4:24 PM to 12:59 PM

Odendaalsrus

Major outage from 4:24 PM to 12:59 PM

Updates
  • Resolved
    Resolved

    🚨 Evotel Notice 🚨

    Odendaalsrus

    All services have been fully restored. Thank you for your patience.

  • Update
    Update

    🚨 Evotel Notice🚨

    Odendaalsrus

    Preparations have officially started on site at the first joint while hauling operations continue at the second joint. We'll continue providing updates on the progress. Thank you for your patience.

    Next Update: 17:00

  • Identified
    Identified

    🚨 Evotel Notice 🚨

    Odendaalsrus

    Cable repairments on site are currently underway in an effort to fully restore all services in the area. We will keep everyone posted on the progress. Thank you for your patience while we work on this issue.

    Next Update: 14:00

  • Investigating
    Investigating

    🚨 Evotel Notice 🚨

    Odendaalsrus

    Our team is currently on site working to fully restore all services. We'll keep everyone updated on the progress. Thank you for your patience.

    Next Update: 11:00

  • Monitoring
    Monitoring

    🚨 Evotel Notice🚨

    Odendaalsrus

    We are seeing signs of stabilisation however our team is closely monitoring the situation and will share further updates if anything changes. Thank you for your continued patience and support.

    Next Update: 08:00

  • Investigating
    Investigating

    🚨 Evotel Notice🚨

    Odendaalsrus

    We are aware of the current ongoing connectivity issues clients are experiencing and we are working to resolve that soon. We'll keep everyone updated on the progress. Thank you for your patience.

    Next Update: 20:00