Evotel - Rosedale Ext 1 (Upington) Outage – Incident details

Welkom experiencing partial outage

Rosedale Ext 1 (Upington) Outage

Resolved
Operational
Started 2 months agoLasted 2 days

Affected

Northern Cape

Partial outage from 4:50 PM to 11:31 AM

Upington

Partial outage from 4:50 PM to 11:31 AM

Updates
  • Resolved
    Resolved

    🚨 Evotel Notice 🚨

    Rosedale Ext 1 (Upington)

    Majority of the clients in the area have been restored and the remaining 8 affected clients will be dealt with on an individual basis. Thank you for your patience and understanding.

  • Update
    Update

    🚨 Evotel Notice 🚨

    Rosedale Ext 1 (Upington)

    Our team is making steady progress on site. Clients are gradually being restored and we're working hard to ensure everyone is back online soon. Thank you for your continued patience and support.

    Next update: 14:00

  • Update
    Update

    🚨 Evotel Notice 🚨

    Rosedale Ext 1 (Upington)

    Our team is back on site this morning and continuing restoration work to get all affected clients lines up and running again. We understand how important staying connected is and our team is doing everything they can to resolve the issue as quickly as possible. Thank you for your patience and understanding.

    Next update: 11:00

  • Update
    Update

    🚨 Evotel Notice 🚨

    Rosedale Ext 1 (Upington)

    Technicians have made significant progress in restoring the network to the affected clients. Clients are still gradually reconnecting to the network, and we aim to have all clients reconnected today.

    Next update: 8PM

  • Update
    Update

    Technicians have made significant progress in restoring the network to the affected clients. Clients are still gradually reconnecting to the network, and we aim to have all clients reconnected today.

    Next update: 5PM

  • Identified
    Identified

    Technicians have located the cause of the network disruptions and have begun restoration efforts. Clients are gradually reconnecting to the network.

    Next update: 2PM

  • Update
    Update

    Technicians are back on-site investigating the cause of the network disruption. Once the team has located the fault, restoration efforts will commence. Please be assured that restoring service is a top priority and will proceed as soon as it is safe to do so.

    Next update: 11AM

  • Update
    Update
    Technicians are back on-site investigating the cause of the network disruption. Once the team has located the fault, restoration efforts will commence. Please be assured that restoring service is a top priority and will proceed as soon as it is safe to do so. Next update: 11AM
  • Update
    Update

    Technicians are actively investigating the cause of the ongoing network disruptions. Once the root cause is identified, restoration work will begin immediately. Please be assured that restoring service is a top priority and will proceed as soon as it is safe to do so.

    Next update: 8AM

  • Investigating
    Investigating

    We are aware of the network disruption clients are experiencing in the area. Our team is investigating the cause and working on restoring service.

    Next update: 20:00