Evotel - Newcastle Break – Incident details

Service to the area has been restored. Thank you for your patience, and we sincerely apologise for the inconvenience.

🚨Evotel Notice🚨

Newcastle

More teams have been dispatched on ground as we continue working on the restoration of the remaining affected clients. Connection of majority clients has been restored.

We do apologize for the inconvenience and appreciate your patience!

Next Update: 8am

🚨Evotel Notice🚨

Newcastle

More teams have been dispatched on ground as we continue working on the restoration of the remaining affected clients. Connection of majority clients has been restored.

We do apologize for the inconvenience and appreciate your patience!

Next Update: 5pm

🚨Evotel Notice🚨

Newcastle

More teams have been dispatched on ground as we continue working on the restoration of the remaining affected clients. Gradual restorations are taking place.

We do apologize for the inconvenience and appreciate your patience!

Next Update: 2pm

🚨Evotel Notice🚨

Newcastle

Technicians will be back on site this morning to trace down the fault of the remaining affected clients. Gradual restorations will be taking place.

We do apologize for the inconvenience and appreciate your patience!

Next Update: 11am

🚨Evotel Notice🚨

Newcastle

Repairs are still underway as the team is currently tracing and 31 clients remain affected from the break. Gradual restorations are taking place. We'll provide further updates on the progress. Thank you for your patience.

Next Update: 20:00

🚨Evotel Notice🚨

Newcastle

Our team remains present on site working at repairing the remaining affected lines. We have seen gradual restoration for some clients in the area and we will continue sharing progress updates. Thank you for your patience.

Next Update: 20:00

🚨Evotel Notice 🚨

Newcastle

We sincerely apologise for the ongoing disruption in service. Our technicians remain on-site, repairing severe vandalism to the network cables. Repairs are progressing well, and more clients are being reconnected. We truly appreciate your patience as we work to restore full service as quickly and safely as possible.

Next update: 5pm

🚨Evotel Notice 🚨

Newcastle

We sincerely apologise for the ongoing disruption in service. Our technicians remain on-site, repairing severe vandalism to the network cables. Repairs are progressing well, and more clients are being reconnected. We truly appreciate your patience as we work to restore full service as quickly and safely as possible.

Next update: 2pm

🚨 Evotel Network Update 🚨

Newcastle

Our technicians are still on-site, working to restore connectivity for the remaining affected clients. The outage was caused by severe vandalism to the network cables. Repairs are progressing well, and more clients are being reconnected as work continues. We’re committed to restoring full service as quickly and safely as possible.

Next update: 11AM

🚨Evotel Notice 🚨

Newcastle

Technicians remain on-site, continuing repairs to restore connectivity for the remaining affected clients. The service interruption was caused by extensive vandalism to the network cables. We are making steady progress, and clients are gradually being reconnected. Our team is working diligently to ensure that full service is restored as quickly and safely as possible.

Next update: 8am

Technicians remain on-site, continuing repairs to restore connectivity for the remaining affected clients. The service interruption was caused by extensive vandalism to the network cables. We are making steady progress, and clients are gradually being reconnected. Our team is working diligently to ensure that full service is restored as quickly and safely as possible.

Next update: 8pm

🚨Evotel Notice 🚨

Newcastle

The team is investigating whether any additional network disruptions are preventing the affected clients from reconnecting. Restoring service to the area remains a top priority, and we apologise for the extended downtime.

Next update: 5pm

The team has completed splicing the fiber cables and is currently investigating whether any additional network disruptions are preventing the affected clients from reconnecting. Restoring service to the area remains a top priority, and clients will be reconnected as soon as it is confirmed that all network issues have been fully resolved.

Next update: 2pm

🚨Evotel Notice 🚨

Newcastle

Our team is actively working on restoring the network on-site. The majority of our clients are back up.

We apologize for the extended downtime.

Next update: 11am

🚨Evotel Notice🚨

Newcastle

Our team is still on site actively splicing and working to complete network repairs in the area. We are doing everything possible to get everyone reconnected soon.

Apologies for the extended downtime and thank you for your patience!

Next Update: 8am

🚨Evotel Notice🚨

Newcastle

Our team is still on site actively splicing and working to complete network repairs in the area. We are doing everything possible to get everyone reconnected soon.

Apologies for the extended downtime and thank you for your patience!

Next Update: 8pm

🚨Evotel Notice🚨

Newcastle

Our team is still on site actively splicing and working to complete network repairs in the area. We are doing everything possible to get everyone reconnected soon. Thank you for bearing with us. We'll keep providing updates on the progress.

Next Update: 5pm

🚨 Evotel Notice🚨

Newcastle

Our team is actively on-site working on the splicing of the fibre cables. We appreciate your patience and understanding as we work to complete the restoration process.

Next Update: 2pm

Our team has returned to the site and is actively working on splicing the fibre cables. We appreciate your patience and understanding as we work to complete the restoration process.

Next Update: 11am

🚨 Evotel Notice🚨

Newcastle

Our repair works are continuing on site and the team has now moved into the splicing stage. Thank you for your ongoing patience while we work to get everything back up and running.

Next Update: 8am

🚨 Evotel Notice🚨

Newcastle

Our repair works are continuing on site and the team has now moved into the splicing stage. Thank you for your ongoing patience while we work to get everything back up and running.

Next Update: 20:00

🚨Evotel Notice 🚨

Newcastle

Repairs are ongoing on site as we work to bring full connectivity back to the area. Thank you for your understanding and patience. We'll keep you updated.

Next Update: 17:00

🚨Evotel Notice🚨

Newcastle

Our team is currently on site working to pull the slack to ensure repairs are progressing smoothly. We will provide timely updates as developments unfold to keep you fully informed. Thank you for your patience.

Next Update: 14:00