Evotel - Rustenburg - Bergsig – Incident details

Bergsig experiencing partial outage

Rustenburg - Bergsig

Monitoring
Major outage
Started about 15 hours ago

Affected

North West

Major outage from 5:27 PM to 6:45 AM, Partial outage from 6:45 AM to 12:00 AM

Bergsig

Major outage from 5:27 PM to 6:45 AM, Partial outage from 6:45 AM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring

    🚨 Evotel Notice 🚨

    Rustenburg

    Rustenburg is experiencing a widespread network outage due to feeder damage. Our team has identified the affected clients and is working to restore connectivity as repairs progress.

    The majority of clients have since been restored. Restoration efforts are ongoing to reconnect the remaining affected clients.

    We apologise for the inconvenience and thank you for your patience and understanding while our team continues working to resolve the issue.

    Next Update: 11:00 AM

  • Identified
    UTC
    Identified

    🚨Evotel Notice 🚨

    Rustenburg

    Reason for outage: System checks confirm Feeder Damage.

    Cause on site: Under investigation.

    Rustenburg is impacted by a widespread outage. All impacted clients have been identified and will be restored as the network is repaired. Our team currently does not anticipate reconnection of the network tonight, however, repairs will begin as soon as possible once the cause has been identified.

    Thank you for your patience during these investigations.

    Next update: 8AM

  • Investigating
    UTC
    Investigating

    🚨Evotel Notice 🚨

    Rustenburg

    Our team is investigating a potential outage in your area. We apologise for these disruptions, but technicians will be dispatched if our systems confirm a break in the area.