Evotel - Rustenburg Break – Incident details

Service to the area has been restored. Thank you for your patience.

🚨Evotel Notice🚨

Rustenburg

Technicians are going house-to-house to restore the final affected clients. We apologise that these repairs have taken an extended period.

Next Update: 8PM

🚨Evotel Notice🚨

Rustenburg

Services of the remaining affected clients are gradually being restored as technicians attend to them on a case by case basis. Thank you for your patience.

Next Update: 8PM

🚨Evotel Notice🚨

Rustenburg

Services of the remaining affected clients are gradually being restored as technicians attend to them on a case by case basis. Thank you for your patience.

Next Update: 5pm

🚨Evotel Notice🚨

Rustenburg

Please keep an eye on your phone as technicians continue to work to restore connection. Thank you for your patience.

Next Update: 11am

🚨Evotel Notice🚨

Rustenburg

Please keep an eye on your phone as technicians continue to work to restore connection. Thank you for your patience.

Next Update: 08:00

🚨Evotel Notice🚨

Rustenburg

We are making steady progress. Affected lines in the area are gradually restoring and our team is still actively working to repair the remaining connections. Thank you for your continued patience. We will continue to provide more updates.

Next Update: 20:00

🚨Evotel Notice🚨

Rustenburg

Our team is currently going house to house to attend to the repair of the remaining affected lines. Thank you for your patience as we work to restore full services.

Next Update: 17:00

🚨 Evotel Notice 🚨

Rustenburg

Our team is currently going house to house to attend to the repair of the remaining affected lines. Thank you for your patience as we work to restore full services.

Next update: 14:00

🚨 Evotel Notice 🚨

Rustenburg

Our technical team will be back on site this morning to resume and continue with the repairs. Work is actively underway and we are committed to restoring full services as quickly and safely as possible. We appreciate your continued patience and will share further updates as progress is made.

Next update: 11:00

🚨 Evotel Notice 🚨

Rustenburg

Our team is working on the damaged joint and clients are beginning to restore. We apologize for the ongoing downtime. Our team is working to restore stability to the area.

Next update: 8AM

🚨 Evotel Notice 🚨

Rustenburg

A splitter feeding East End has been damaged by unknown parties. Our team is isolating the fault and repairs will begin once the fault is identified.

Next update: 4PM

🚨 Evotel Notice 🚨

Rustenburg

Technicians are isolating newly impacted clients. We apologise for the ongoing breaks in connection. Our team aims to have service restored as soon as possible

Next update: 12PM

🚨 Evotel Notice 🚨

Rustenburg

Thank you for your patience. Our teams are on site resolving the final affected clients. Please keep an eye on your phone for comms from our technicians.

Next update: 11AM

🚨 Evotel Notice 🚨

Rustenburg

Extra teams are on site in Rustenburg attending to the final clients affected by this outage. Thank you for your patience.

Next update: 8AM

🚨 Evotel Notice 🚨

Rustenburg

Extra teams have been deployed to Rustenburg to assist with restoring the network. Thank you for your patience.

Next update: 4PM

🚨 Evotel Notice 🚨

Rustenburg

The majority of clients have restored. Technicians are testing fibres to isolate and repair clients that are still offline. Thank you for your patience.

Next update: 2PM

🚨 Evotel Notice 🚨

Rustenburg

The majority of clients have restored. Our team is prepping for the next step in reconnection. Thank you for your patience.

Next update: 11AM

🚨 Evotel Notice 🚨

Rustenburg

Splicing is underway to restore connection. Due to the size of the cable, this will take time. We aim to have service restored during the course of the evening.

Next update: 8AM